{
 "title": "LA Civic Atlas",
 "schemaVersion": 2,
 "reviewed": "2026-09-26",
 "scope": "LA County orientation with a selected County government graph and a separate City of Los Angeles graph. No complete coverage of all 88 municipal governments or special districts is claimed.",
 "nodes": [
  {
   "id": "mayor",
   "name": "Mayor",
   "type": "Elected office",
   "initials": "M",
   "description": "The Mayor directs the executive branch and proposes the city budget. Many board and department leadership appointments also require City Council approval.",
   "topics": [
    "Budget & oversight",
    "Civic participation"
   ],
   "url": "https://mayor.lacity.gov/",
   "short": "Mayor",
   "facts": [
    "Karen Bass is listed as Mayor in the City Clerk roster (Clerk Posted 10/05/2026).",
    "The Mayor and Council have distinct roles in the budget process."
   ],
   "sources": [
    "charter",
    "roster",
    "budget",
    "mayor-office",
    "mayor-role"
   ],
   "action": {
    "label": "Visit the Mayor’s office",
    "url": "https://mayor.lacity.gov/"
   },
   "reviewed": "2026-09-18",
   "officeholder": "Karen Bass",
   "assumedOffice": "2022-12-12",
   "termEnds": "2026-12-13",
   "portrait": {
    "src": "portraits/mayor.jpg",
    "credit": "Office of Mayor Karen Bass",
    "page": "https://mayor.lacity.gov/about-mayor-karen-bass",
    "retrieved": "2026-09-30"
   },
   "contact": {
    "phone": null,
    "email": null,
    "form": "https://cityoflaprod.service-now.com/css?id=css_myr_int&hcway=case",
    "source": "https://mayor.lacity.gov/contact",
    "checked": "2026-09-30"
   }
  },
  {
   "id": "council",
   "name": "City Council",
   "type": "Elected office",
   "initials": "CC",
   "description": "The City’s 15-member legislative body. Its decisions shape housing, public spending, streets, and services across Los Angeles.",
   "topics": [
    "Budget & oversight",
    "Civic participation"
   ],
   "url": "https://lacity.gov/government/city-charter-rules-and-codes",
   "short": "City Council",
   "facts": [
    "The Council adopts ordinances, subject to the Mayor’s approval or veto.",
    "It considers and adopts the City budget, and confirms or rejects certain Mayoral appointments.",
    "Each district elects one member. A district office can help residents navigate City issues; the Council exercises its legislative powers collectively."
   ],
   "sources": [
    "charter",
    "roster",
    "lookup",
    "meetings",
    "council-role"
   ],
   "action": {
    "label": "Find your council district",
    "url": "https://lacity.gov/neighborhoodinfo"
   },
   "reviewed": "2026-09-18",
   "guide": {
    "access": {
     "text": "Find your district by address. Your district office is a place to ask for help navigating a City issue.",
     "links": [
      {
       "label": "Find your council district",
       "url": "https://lacity.gov/neighborhoodinfo"
      }
     ],
     "sources": [
      "lookup",
      "council-role"
     ]
    },
    "followUp": {
     "text": "District offices help residents follow up with City departments. The Council's legal powers belong to all 15 members together, not to one office.",
     "sources": [
      "council-role",
      "roster"
     ]
    },
    "influence": {
     "text": "The City Council meets Tuesdays, Wednesdays and Fridays at 10 a.m. in City Hall, Room 340. Watch live online or on Channel 35. Check the current meeting agenda for in-person and telephone public comment instructions; participation options vary by meeting. You can also submit a written comment on a Council file. Follow any decision through its Council file.",
     "links": [
      {
       "label": "Meetings and agendas",
       "url": "https://clerk.lacity.gov/calendar"
      },
      {
       "label": "Submit a written comment",
       "url": "https://cityclerk.lacity.org/publiccomment/"
      },
      {
       "label": "Look up a Council file",
       "url": "https://cityclerk.lacity.org/lacityclerkconnect/"
      }
     ],
     "sources": [
      "council-meetings",
      "council-written-comment",
      "council-file",
      "council-agenda-20261006"
     ],
     "meeting": "council"
    }
   }
  },
  {
   "id": "controller",
   "name": "Controller",
   "type": "Elected office",
   "initials": "C",
   "description": "The Controller’s office handles city financial reporting and audits. Its work helps residents examine public spending and how city programs perform.",
   "topics": [
    "Budget & oversight"
   ],
   "url": "https://controller.lacity.gov/",
   "short": "Controller",
   "facts": [
    "Kenneth Mejia is listed as Controller in the Clerk Posted 10/05/2026 roster.",
    "An audit is an accountability tool; it is different from adopting the budget."
   ],
   "sources": [
    "controller-direct",
    "controller-audits"
   ],
   "action": {
    "label": "Explore the Controller’s office",
    "url": "https://controller.lacity.gov"
   },
   "reviewed": "2026-09-18",
   "officeholder": "Kenneth Mejia",
   "portrait": {
    "src": "portraits/controller.jpg",
    "credit": "Office of Controller Kenneth Mejia",
    "page": "https://controller.lacity.gov/about",
    "retrieved": "2026-09-30"
   },
   "contact": {
    "phone": "213-978-7200",
    "email": "controller.mejia@lacity.org",
    "form": null,
    "source": "https://controller.lacity.gov/contact",
    "checked": "2026-09-30"
   }
  },
  {
   "id": "attorney",
   "name": "City Attorney",
   "type": "Elected office",
   "initials": "ATT",
   "description": "The City Attorney advises city offices, drafts ordinances, represents the City in litigation, and handles civil and misdemeanor enforcement.",
   "topics": [
    "Budget & oversight",
    "Public safety"
   ],
   "url": "https://cityattorney.lacity.gov/about",
   "short": "City Attorney",
   "facts": [
    "Hydee Feldstein Soto is listed as City Attorney in the Clerk Posted 10/05/2026 roster.",
    "This office advises the City; it is not a personal attorney for residents."
   ],
   "sources": [
    "attorney",
    "roster"
   ],
   "action": {
    "label": "Understand the City Attorney’s role",
    "url": "https://cityattorney.lacity.gov/about"
   },
   "reviewed": "2026-09-18",
   "officeholder": "Hydee Feldstein Soto",
   "portrait": {
    "src": "portraits/attorney.jpg",
    "credit": "Office of the Los Angeles City Attorney",
    "page": "https://cityattorney.lacity.gov/about",
    "retrieved": "2026-09-30"
   },
   "contact": {
    "phone": "213-978-8100",
    "email": "cityatty.help@lacity.org",
    "form": null,
    "source": "https://cityattorney.lacity.gov/contact-us",
    "checked": "2026-09-30"
   }
  },
  {
   "id": "policeboard",
   "name": "Police Commission",
   "type": "Board / commission",
   "initials": "POL",
   "description": "Five civilian commissioners provide policy oversight of LAPD. The Chief of Police manages day-to-day operations.",
   "topics": [
    "Public safety"
   ],
   "url": "https://www.lapdonline.org/police-commission/function-and-role-of-the-board-of-police-commissioners/",
   "short": "Police Board",
   "facts": [
    "Five civilian commissioners, appointed by the Mayor: Rasha Gerges Shields (President), Dr. Daniel K. Tabor (Vice President), Heather Aubry, Fabian Garcia and Jeff Skobin.",
    "The Chief of Police reports to the Commission, which sets department policy and oversees operations.",
    "The Mayor appoints commissioners and the Council confirms them.",
    "The board’s public proceedings are distinct from emergency response."
   ],
   "sources": [
    "policeboard",
    "bopc"
   ],
   "action": {
    "label": "Read the commission’s role",
    "url": "https://www.lapdonline.org/police-commission/function-and-role-of-the-board-of-police-commissioners/"
   },
   "reviewed": "2026-09-18",
   "officeholder": "Rasha Gerges Shields, President",
   "guide": {
    "influence": {
     "text": "The Police Commission usually meets Tuesdays at 9:30 a.m. You can join from anywhere by Zoom or phone and speak during public comment: up to 1 minute per agenda item, 1 minute on any other topic, 3 minutes total. Written comments go to policecommission@lapd.online by 5 p.m. the day before. Some weeks are skipped, so check the agenda.",
     "links": [
      {
       "label": "This week’s agendas",
       "url": "https://www.lapdonline.org/police-commission/police-commission-meetings-archives/"
      },
      {
       "label": "Join by Zoom",
       "url": "https://www.zoomgov.com/j/1603411155"
      }
     ],
     "sources": [
      "bopc-agenda",
      "bopc",
      "police-agendas"
     ],
     "meeting": "bopc"
    }
   }
  },
  {
   "id": "planboard",
   "name": "Planning Commission",
   "type": "Board / commission",
   "initials": "CPC",
   "description": "The nine-member City Planning Commission reviews land-use policies and development proposals. It makes recommendations and decisions depending on the type of case.",
   "topics": [
    "Housing"
   ],
   "url": "https://planning.lacity.gov/about/commissioners",
   "short": "Planning Board",
   "facts": [
    "All seven Area Planning Commissions are included in this graph. They hear matters within their respective regions.",
    "A recommendation is not a final approval. Check the case notice and applicable procedure for the decision maker and appeal route."
   ],
   "sources": [
    "planningboard",
    "planning-procedure",
    "planning-hearings"
   ],
   "action": {
    "label": "Explore planning commissions",
    "url": "https://planning.lacity.gov/about/commissioners"
   },
   "reviewed": "2026-09-18"
  },
  {
   "id": "worksboard",
   "name": "Public Works Board",
   "type": "Board / commission",
   "initials": "PB",
   "description": "A five-member, full-time board governs the Department of Public Works and oversees its infrastructure bureaus.",
   "topics": [
    "Getting around",
    "Water & environment"
   ],
   "url": "https://dpw.lacity.gov/board-public-works",
   "short": "Public Works Board",
   "facts": [
    "Board members serve as liaisons to bureaus and council districts.",
    "Board rules describe its policy and public-meeting responsibilities.",
    "Graffiti: the Board's Office of Community Beautification runs the City's free graffiti removal program. Request it through MyLA311 (call 311)."
   ],
   "sources": [
    "worksboard",
    "worksrules",
    "graffiti311"
   ],
   "action": {
    "label": "Read the board’s rules",
    "url": "https://dpw.lacity.gov/commissioners-boardroom/office-board-secretariat"
   },
   "reviewed": "2026-09-18"
  },
  {
   "id": "waterboard",
   "name": "Water & Power Board",
   "type": "Board / commission",
   "initials": "WB",
   "topics": [
    "Water & environment"
   ],
   "short": "Water Board",
   "description": "The Board of Water and Power Commissioners sets policy for LADWP.",
   "facts": [
    "The board has five members.",
    "Members are appointed by the Mayor and confirmed by the Council for five-year terms."
   ],
   "sources": [
    "water",
    "waterboard"
   ],
   "url": "https://www.ladwp.com/who-we-are",
   "action": {
    "label": "View the board and meeting information",
    "url": "https://www.ladwp.com/who-we-are/board-commissioners"
   },
   "reviewed": "2026-09-18"
  },
  {
   "id": "parksboard",
   "name": "Recreation & Parks Board",
   "type": "Board / commission",
   "initials": "RC",
   "topics": [
    "Parks & culture"
   ],
   "short": "Parks Board",
   "description": "The Board of Recreation and Park Commissioners provides governance for the city’s recreation and parks department.",
   "facts": [
    "Five commissioners serve on a voluntary basis.",
    "The commission page links meeting agendas and board materials."
   ],
   "sources": [
    "parksboard"
   ],
   "url": "https://recreation.parks.lacity.gov/commission",
   "action": {
    "label": "Explore park commission meetings",
    "url": "https://recreation.parks.lacity.gov/commission"
   },
   "reviewed": "2026-09-18"
  },
  {
   "id": "libraryboard",
   "name": "Library Commission",
   "type": "Board / commission",
   "initials": "LC",
   "topics": [
    "Parks & culture"
   ],
   "short": "Library Board",
   "description": "The Board of Library Commissioners is the legal head of the Library Department under the City Charter.",
   "facts": [
    "The board’s role is governance of the library system.",
    "The library publishes board information and meeting materials."
   ],
   "sources": [
    "libraryboard"
   ],
   "url": "https://www.lapl.org/board-library-commissioners",
   "action": {
    "label": "Explore library governance",
    "url": "https://www.lapl.org/board-library-commissioners"
   },
   "reviewed": "2026-09-18"
  },
  {
   "id": "police",
   "name": "Police Department",
   "type": "Department",
   "initials": "PD",
   "description": "LAPD provides city law-enforcement services. The civilian Police Commission sets overall policy while the Chief manages daily operations.",
   "topics": [
    "Public safety"
   ],
   "url": "https://www.lapdonline.org/",
   "short": "Police",
   "facts": [
    "The Police Commission is the head of the department under the City Charter.",
    "Its meeting agendas provide an entry point for public participation.",
    "Loud parties and noise: LAPD says these are best handled by calling the non-emergency line, (877) ASK-LAPD (275-5273)."
   ],
   "sources": [
    "policeboard",
    "lapdnuisance"
   ],
   "action": {
    "label": "Visit the LAPD’s official site",
    "url": "https://www.lapdonline.org/"
   },
   "reviewed": "2026-09-18",
   "guide": {
    "access": {
     "text": "Immediate danger: call 911. Everything else: the LAPD non-emergency line, 877-ASK-LAPD (877-275-5273).",
     "links": [
      {
       "label": "Call 911",
       "url": "tel:911"
      },
      {
       "label": "Call 877-275-5273",
       "url": "tel:18772755273"
      }
     ],
     "sources": [
      "lapd-nonemergency"
     ]
    },
    "influence": {
     "text": "The Police Commission usually meets Tuesdays at 9:30 a.m. You can join from anywhere by Zoom or phone and speak during public comment: up to 1 minute per agenda item, 1 minute on any other topic, 3 minutes total. Written comments go to policecommission@lapd.online by 5 p.m. the day before. Some weeks are skipped, so check the agenda.",
     "links": [
      {
       "label": "This week’s agendas",
       "url": "https://www.lapdonline.org/police-commission/police-commission-meetings-archives/"
      },
      {
       "label": "Join by Zoom",
       "url": "https://www.zoomgov.com/j/1603411155"
      }
     ],
     "sources": [
      "bopc-agenda",
      "bopc",
      "police-agendas"
     ],
     "meeting": "bopc"
    }
   },
   "jurisdiction": "City"
  },
  {
   "id": "fire",
   "name": "Fire Department",
   "type": "Department",
   "initials": "FD",
   "description": "LAFD responds to fires, medical emergencies, rescues, and hazardous-material incidents, and carries out prevention and public education.",
   "topics": [
    "Public safety"
   ],
   "url": "https://lafd.org/about/about-lafd/our-mission",
   "short": "Fire",
   "facts": [
    "Emergency medical care is part of the fire department’s mission.",
    "For an emergency, call 911."
   ],
   "sources": [
    "fire"
   ],
   "action": {
    "label": "Explore LAFD services",
    "url": "https://lafd.org/about/about-lafd/our-mission"
   },
   "reviewed": "2026-09-18",
   "jurisdiction": "City"
  },
  {
   "id": "planning",
   "name": "City Planning",
   "type": "Department",
   "initials": "CP",
   "description": "City Planning develops land-use policy and reviews development. Community plans describe how different parts of Los Angeles can grow.",
   "topics": [
    "Housing"
   ],
   "url": "https://planning.lacity.gov/plans-policies/general-plan-overview/about-general-plan-search-tool",
   "short": "City Planning",
   "facts": [
    "The General Plan’s Land Use Element comprises 35 Community Plans.",
    "Planning commissions consider policy and development matters through public proceedings."
   ],
   "sources": [
    "plans",
    "planningboard"
   ],
   "action": {
    "label": "Explore the General Plan",
    "url": "https://planning.lacity.gov/plans-policies/general-plan-overview/about-general-plan-search-tool"
   },
   "reviewed": "2026-09-18",
   "guide": {
    "access": {
     "text": "Look up the rules for a property with the General Plan search tool. Planning commissions hear policy and development matters in public.",
     "links": [
      {
       "label": "General Plan search tool",
       "url": "https://planning.lacity.gov/plans-policies/general-plan-overview/about-general-plan-search-tool"
      },
      {
       "label": "Planning commissions",
       "url": "https://planning.lacity.gov/about/commissioners"
      }
     ],
     "sources": [
      "plans",
      "planningboard"
     ]
    },
    "expect": {
     "text": "Requirements, hearing dates and deadlines depend on the case. Timelines are not yet researched here.",
     "sources": [
      "planningboard"
     ]
    },
    "followUp": {
     "text": "Ask the contact named on your notice or case record for the responsible staff member and the next step. A neighborhood council can give community context, but it doesn't decide the case.",
     "links": [
      {
       "label": "Neighborhood Councils explained",
       "url": "https://neighborhoodempowerment.lacity.gov/about-neighborhood-councils/"
      }
     ],
     "sources": [
      "nc"
     ]
    },
    "influence": {
     "text": "The Planning Commission and seven Area Planning Commissions hold public hearings. Commenting on one case is a different process from changing a community plan.",
     "links": [
      {
       "label": "Planning commissions",
       "url": "https://planning.lacity.gov/about/commissioners"
      },
      {
       "label": "General Plan",
       "url": "https://planning.lacity.gov/plans-policies/general-plan-overview/about-general-plan-search-tool"
      }
     ],
     "sources": [
      "planningboard",
      "plans"
     ]
    }
   },
   "jurisdiction": "City"
  },
  {
   "id": "building",
   "name": "Building & Safety",
   "type": "Department",
   "initials": "BS",
   "description": "Building and Safety provides plan review, permits, inspections, and code enforcement for residential and commercial buildings.",
   "topics": [
    "Housing"
   ],
   "url": "https://dbs.lacity.gov/",
   "short": "Building & Safety",
   "facts": [
    "Plan review checks a proposed project; inspection examines construction.",
    "The City offers project-specific help through its permitting services."
   ],
   "sources": [
    "building"
   ],
   "action": {
    "label": "Explore building services",
    "url": "https://dbs.lacity.gov/"
   },
   "reviewed": "2026-09-18",
   "guide": {
    "access": {
     "text": "Building and Safety handles plan review, permits, inspections and code enforcement. Plan review checks a proposed project; inspection examines the construction.",
     "links": [
      {
       "label": "Building and Safety",
       "url": "https://dbs.lacity.gov/"
      }
     ],
     "sources": [
      "building"
     ]
    },
    "followUp": {
     "text": "Use your SR number when you ask for an update. If the route stays unclear, your council district office can help you find who can follow up. That's a way to get help, not a guaranteed escalation process.",
     "links": [
      {
       "label": "Find your council district",
       "url": "https://lacity.gov/neighborhoodinfo"
      }
     ],
     "sources": [
      "lookup",
      "council-role"
     ]
    },
    "influence": {
     "text": "The Board of Building and Safety Commissioners holds public proceedings. The City Council acts on the department's budget.",
     "links": [
      {
       "label": "Building and Safety Commission",
       "url": "https://dbs.lacity.gov/our-organization/building-and-safety-comissioners"
      },
      {
       "label": "Send a written comment",
       "url": "https://cityclerk.lacity.org/publiccomment/"
      }
     ],
     "sources": [
      "commissions-directory",
      "budget",
      "public-comment"
     ]
    }
   },
   "jurisdiction": "City"
  },
  {
   "id": "housing",
   "name": "Housing Department",
   "type": "Department",
   "initials": "HD",
   "description": "The Housing Department administers affordable-housing finance, rental-housing regulation, and housing development services.",
   "topics": [
    "Housing"
   ],
   "url": "https://housing.lacity.gov/about-us/meet-our-leadership",
   "short": "Housing",
   "facts": [
    "LAHD’s work includes both housing production and rental regulation.",
    "Its programs are distinct from City Planning’s land-use work."
   ],
   "sources": [
    "housing",
    "plans"
   ],
   "action": {
    "label": "Explore housing programs",
    "url": "https://housing.lacity.gov/about-us"
   },
   "reviewed": "2026-09-18",
   "guide": {
    "access": {
     "text": "Start with the Housing Department's programs. Rental-housing regulation is part of its work and is separate from City Planning's land-use decisions. The exact complaint route is not yet researched here.",
     "links": [
      {
       "label": "Housing Department",
       "url": "https://housing.lacity.gov/about-us"
      }
     ],
     "sources": [
      "housing",
      "plans"
     ]
    },
    "followUp": {
     "text": "Use your SR number when you ask for an update. If the route stays unclear, your council district office can help you find who can follow up. That's a way to get help, not a guaranteed escalation process.",
     "links": [
      {
       "label": "Find your council district",
       "url": "https://lacity.gov/neighborhoodinfo"
      }
     ],
     "sources": [
      "lookup",
      "council-role"
     ]
    },
    "influence": {
     "text": "The Rent Adjustment Commission holds public proceedings on rent regulation. The City Council acts on the budget that funds the Housing Department.",
     "links": [
      {
       "label": "Rent Adjustment Commission",
       "url": "https://housing2.lacity.org/community-resources/rent-adjustment-commission"
      },
      {
       "label": "Send a written comment",
       "url": "https://cityclerk.lacity.org/publiccomment/"
      }
     ],
     "sources": [
      "commissions-directory",
      "budget",
      "public-comment"
     ]
    }
   },
   "jurisdiction": "City"
  },
  {
   "id": "transport",
   "name": "Transportation",
   "type": "Department",
   "initials": "DOT",
   "description": "LADOT manages city transportation operations, including traffic signals, parking, and local transit services.",
   "topics": [
    "Getting around"
   ],
   "url": "https://lacity.gov/government/departments-bureaus",
   "short": "Transportation",
   "facts": [
    "Transportation responsibilities are spread across multiple agencies.",
    "For potholes, StreetsLA directs residents to MyLA311.",
    "LADOT’s executive team includes assistant general managers for project delivery and operations, administrative services, technology, external affairs and mobility services, plus a Chief of Parking Enforcement and Traffic Control."
   ],
   "sources": [
    "directory",
    "transport",
    "pothole",
    "ladot-org"
   ],
   "action": {
    "label": "Find transportation services",
    "url": "https://ladot.lacity.gov/"
   },
   "reviewed": "2026-09-18",
   "guide": {
    "access": {
     "text": "LADOT handles traffic signals, parking and local transit, and lists how to reach each service. Potholes are different: StreetsLA takes those through MyLA311.",
     "links": [
      {
       "label": "LADOT services",
       "url": "https://ladot.lacity.gov/"
      }
     ],
     "sources": [
      "transport",
      "pothole"
     ]
    },
    "influence": {
     "text": "The Board of Transportation Commissioners holds public proceedings. The City Council acts on the budget for LADOT.",
     "links": [
      {
       "label": "Transportation commissions",
       "url": "https://ladot.lacity.org/about/commissions"
      },
      {
       "label": "Send a written comment",
       "url": "https://cityclerk.lacity.org/publiccomment/"
      }
     ],
     "sources": [
      "commissions-directory",
      "budget",
      "public-comment"
     ]
    }
   },
   "officeholder": "Laura Rubio-Cornejo, General Manager",
   "jurisdiction": "City"
  },
  {
   "id": "streets",
   "name": "Street Services",
   "type": "Department",
   "initials": "ST",
   "topics": [
    "Getting around"
   ],
   "short": "Street Services",
   "description": "StreetsLA is the Bureau of Street Services. Residents can request pothole repair and other street services through MyLA311.",
   "facts": [
    "A submitted service request receives a case number.",
    "StreetsLA inspects assigned requests and determines action or a referral."
   ],
   "sources": [
    "streets",
    "pothole"
   ],
   "url": "https://streets.lacity.gov/about-us/frequently-asked-questions",
   "action": {
    "label": "Learn how to request a street repair",
    "url": "https://streets.lacity.gov/services/report-pothole"
   },
   "reviewed": "2026-09-18",
   "guide": {
    "access": {
     "text": "Request pothole repair and other street services through MyLA311.",
     "links": [
      {
       "label": "MyLA311",
       "url": "https://myla311.lacity.gov/s/"
      },
      {
       "label": "How to report a pothole",
       "url": "https://streets.lacity.gov/services/report-pothole"
      }
     ],
     "sources": [
      "streets",
      "pothole",
      "myla311"
     ]
    },
    "expect": {
     "text": "Your request gets a case number. StreetsLA inspects assigned requests and decides on action or a referral to another agency.",
     "sources": [
      "streets"
     ]
    },
    "followUp": {
     "text": "Use your SR number when you ask for an update. If the route stays unclear, your council district office can help you find who can follow up. That's a way to get help, not a guaranteed escalation process.",
     "links": [
      {
       "label": "Find your council district",
       "url": "https://lacity.gov/neighborhoodinfo"
      }
     ],
     "sources": [
      "lookup",
      "council-role"
     ]
    },
    "influence": {
     "text": "The Board of Public Works governs the department and holds public meetings. The City Council acts on the budget that funds Public Works. You can comment on a Council item in writing or sign up to speak.",
     "links": [
      {
       "label": "Board of Public Works",
       "url": "https://dpw.lacity.gov/board-public-works"
      },
      {
       "label": "Send a written comment",
       "url": "https://cityclerk.lacity.org/publiccomment/"
      },
      {
       "label": "Budget documents",
       "url": "https://cao.lacity.gov/content/budget.cfm"
      }
     ],
     "sources": [
      "worksboard",
      "worksrules",
      "budget",
      "public-comment"
     ]
    }
   },
   "jurisdiction": "City"
  },
  {
   "id": "engineering",
   "name": "Bureau of Engineering",
   "type": "Department",
   "initials": "ENG",
   "topics": [
    "Getting around",
    "Water & environment"
   ],
   "short": "Engineering",
   "description": "The Bureau of Engineering plans, designs, and manages construction of public buildings, infrastructure, and open-space projects.",
   "facts": [
    "Its work includes bridges, streets, stormwater, and wastewater projects.",
    "It also manages permits for construction in the public right-of-way."
   ],
   "sources": [
    "engineering"
   ],
   "url": "https://engineering.lacity.gov/about-us",
   "action": {
    "label": "Explore Engineering’s work",
    "url": "https://engineering.lacity.gov/about-us"
   },
   "reviewed": "2026-09-18",
   "jurisdiction": "City"
  },
  {
   "id": "works",
   "name": "Public Works",
   "type": "Department",
   "initials": "PW",
   "description": "Public Works brings together the city’s infrastructure bureaus. Its board governs the department and sets policy.",
   "topics": [
    "Getting around",
    "Water & environment"
   ],
   "url": "https://dpw.lacity.gov/commissioners-boardroom/office-board-secretariat",
   "short": "Public Works",
   "facts": [
    "Its five operating bureaus include Engineering, Sanitation, Street Services, Street Lighting, and Contract Administration.",
    "All five operating bureaus are included in this graph."
   ],
   "sources": [
    "worksrules",
    "worksboard",
    "works-bureaus"
   ],
   "action": {
    "label": "Explore Public Works",
    "url": "https://dpw.lacity.gov/board-public-works"
   },
   "reviewed": "2026-09-18",
   "jurisdiction": "City"
  },
  {
   "id": "sanitation",
   "name": "Sanitation & Environment",
   "type": "Department",
   "initials": "SAN",
   "topics": [
    "Water & environment"
   ],
   "short": "Sanitation",
   "description": "LA Sanitation & Environment manages services and infrastructure for solid waste, wastewater, and watershed protection.",
   "facts": [
    "Sanitation’s divisions include recycling and water-reclamation programs.",
    "These services differ from LADWP’s drinking-water and electricity operations."
   ],
   "sources": [
    "sanitation",
    "water"
   ],
   "url": "https://sanitation.lacity.gov/lasan-divisions",
   "action": {
    "label": "Explore Sanitation’s divisions",
    "url": "https://sanitation.lacity.gov/lasan-divisions"
   },
   "reviewed": "2026-09-18",
   "guide": {
    "access": {
     "text": "Report a missed trash collection or schedule a bulky-item pickup directly with LA Sanitation. Report abandoned items and other problems through MyLA311.",
     "links": [
      {
       "label": "Report a missed collection",
       "url": "https://sanitation.lacity.gov/services/report-missed-collection"
      },
      {
       "label": "Schedule a bulky-item pickup",
       "url": "https://sanitation.lacity.gov/services/schedule-bulky-item-pickup"
      },
      {
       "label": "MyLA311",
       "url": "https://myla311.lacity.gov/s/"
      }
     ],
     "sources": [
      "missed-collection",
      "bulky-pickup",
      "myla311"
     ]
    },
    "followUp": {
     "text": "Use your SR number when you ask for an update. If the route stays unclear, your council district office can help you find who can follow up. That's a way to get help, not a guaranteed escalation process.",
     "links": [
      {
       "label": "Find your council district",
       "url": "https://lacity.gov/neighborhoodinfo"
      }
     ],
     "sources": [
      "lookup",
      "council-role"
     ]
    },
    "influence": {
     "text": "The Board of Public Works governs the department and holds public meetings. The City Council acts on the budget that funds Public Works. You can comment on a Council item in writing or sign up to speak.",
     "links": [
      {
       "label": "Board of Public Works",
       "url": "https://dpw.lacity.gov/board-public-works"
      },
      {
       "label": "Send a written comment",
       "url": "https://cityclerk.lacity.org/publiccomment/"
      },
      {
       "label": "Budget documents",
       "url": "https://cao.lacity.gov/content/budget.cfm"
      }
     ],
     "sources": [
      "worksboard",
      "worksrules",
      "budget",
      "public-comment"
     ]
    }
   },
   "jurisdiction": "City"
  },
  {
   "id": "water",
   "name": "Water & Power",
   "type": "Department",
   "initials": "WP",
   "description": "LADWP is the city’s municipal water and electric utility, governed by its Board of Water and Power Commissioners.",
   "topics": [
    "Water & environment"
   ],
   "url": "https://www.ladwp.com/who-we-are",
   "short": "Water & Power",
   "facts": [
    "LADWP describes its operations as financed by sales of water and electricity, without tax support.",
    "Utility finances should not be treated as interchangeable with the city’s General Fund."
   ],
   "sources": [
    "water"
   ],
   "action": {
    "label": "Understand LADWP",
    "url": "https://www.ladwp.com/who-we-are"
   },
   "reviewed": "2026-09-18",
   "guide": {
    "influence": {
     "text": "LADWP is governed by the Board of Water and Power Commissioners and is funded by water and electricity sales, not taxes. The Office of Public Accountability gives independent analysis of rates.",
     "links": [
      {
       "label": "Board of Commissioners",
       "url": "https://www.ladwp.com/who-we-are/board-commissioners"
      },
      {
       "label": "Office of Public Accountability",
       "url": "https://opa.lacity.gov"
      }
     ],
     "sources": [
      "water",
      "waterboard",
      "directory"
     ]
    }
   },
   "jurisdiction": "City"
  },
  {
   "id": "parks",
   "name": "Recreation & Parks",
   "type": "Department",
   "initials": "RP",
   "description": "Recreation and Parks operates city parks and recreation facilities and assesses neighborhood recreation needs.",
   "topics": [
    "Parks & culture"
   ],
   "url": "https://www.laparks.org/sites/default/files/pdf/commissioner/MTFagenda/2025/0501-frm-task-force-agenda.pdf",
   "short": "Recreation & Parks",
   "facts": [
    "The department’s May 2025 assessment materials describe more than 500 park sites.",
    "Those materials also identify 16,000 acres of parks and 92 miles of trails."
   ],
   "sources": [
    "parks"
   ],
   "action": {
    "label": "Read the park needs assessment materials",
    "url": "https://www.laparks.org/sites/default/files/pdf/commissioner/MTFagenda/2025/0501-frm-task-force-agenda.pdf"
   },
   "reviewed": "2026-09-18",
   "jurisdiction": "City"
  },
  {
   "id": "library",
   "name": "Public Library",
   "type": "Department",
   "initials": "PL",
   "description": "The Los Angeles Public Library offers books, information, technology access, and learning resources across its citywide system.",
   "topics": [
    "Parks & culture"
   ],
   "url": "https://www.lapl.org/branches/central-library",
   "short": "Public Library",
   "facts": [
    "The library describes a Central Library plus 72 branch libraries.",
    "Central Library serves as the system’s headquarters."
   ],
   "sources": [
    "library"
   ],
   "action": {
    "label": "Explore Central Library and branches",
    "url": "https://www.lapl.org/branches/central-library"
   },
   "reviewed": "2026-09-18",
   "jurisdiction": "City"
  },
  {
   "id": "empower",
   "name": "Neighborhood Empowerment",
   "type": "Department",
   "initials": "NC",
   "topics": [
    "Civic participation"
   ],
   "short": "EmpowerLA",
   "description": "The Department of Neighborhood Empowerment supports Neighborhood Councils and helps residents participate in city decision-making.",
   "facts": [
    "LA has 99 Neighborhood Councils; they are distinct from the 15 City Council districts.",
    "Neighborhood Council board members are volunteer public officials elected by their communities."
   ],
   "sources": [
    "empower",
    "nc"
   ],
   "url": "https://neighborhoodempowerment.lacity.gov/department/",
   "action": {
    "label": "Understand Neighborhood Councils",
    "url": "https://neighborhoodempowerment.lacity.gov/about-neighborhood-councils/"
   },
   "reviewed": "2026-09-18",
   "jurisdiction": "City"
  },
  {
   "id": "clerk",
   "name": "City Clerk",
   "type": "Department",
   "initials": "CLK",
   "topics": [
    "Civic participation",
    "Budget & oversight"
   ],
   "short": "City Clerk",
   "description": "The City Clerk records Council proceedings, maintains official city records, and supports Council committees.",
   "facts": [
    "Council files collect the documents behind legislative decisions.",
    "The Clerk’s meeting page explains public comment and links written-comment instructions."
   ],
   "sources": [
    "clerk",
    "meetings"
   ],
   "url": "https://clerk.lacity.gov/",
   "action": {
    "label": "Find meetings and public-comment guidance",
    "url": "https://clerk.lacity.gov/clerk-services/council-and-public-services/council-committee-meetings"
   },
   "reviewed": "2026-09-18",
   "jurisdiction": "City"
  },
  {
   "id": "cao",
   "name": "City Administrative Officer",
   "type": "Department",
   "initials": "CAO",
   "description": "The City Administrative Officer supports the Mayor and Council in preparing and administering the budget.",
   "topics": [
    "Budget & oversight"
   ],
   "url": "https://cao.lacity.gov/content/budget.cfm",
   "short": "City Admin. Officer",
   "facts": [
    "The CAO publishes proposed and adopted budget materials.",
    "A proposed budget and an adopted budget are different stages of the same process."
   ],
   "sources": [
    "budget"
   ],
   "action": {
    "label": "Explore official budget documents",
    "url": "https://cao.lacity.gov/content/budget.cfm"
   },
   "reviewed": "2026-09-18",
   "jurisdiction": "City"
  },
  {
   "id": "aging",
   "name": "Department of Aging",
   "short": "Aging",
   "type": "Department",
   "initials": "AGE",
   "url": "https://aging.lacity.gov",
   "description": "Services and support for older adults and caregivers.",
   "topics": [
    "Health & human services"
   ],
   "facts": [
    "Looking for support for an older adult or caregiver? Start with the department’s service information."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://aging.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "airports",
   "name": "Los Angeles World Airports",
   "short": "Airports",
   "type": "Department",
   "initials": "AIR",
   "url": "https://www.lawa.org/",
   "description": "The City’s airport department.",
   "topics": [
    "Getting around"
   ],
   "facts": [
    "For an airport concern, identify the airport and the service involved before contacting the department."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://www.lawa.org/"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "animals",
   "name": "Animal Services",
   "short": "Animal Services",
   "type": "Department",
   "initials": "AS",
   "url": "https://www.laanimalservices.com/",
   "description": "Animal shelters, licensing, and animal welfare services.",
   "topics": [
    "Public safety"
   ],
   "facts": [
    "For an animal concern, check shelter and service information for the location involved."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://www.laanimalservices.com/"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "cannabis",
   "name": "Department of Cannabis Regulation",
   "short": "Cannabis Regulation",
   "type": "Department",
   "initials": "DCR",
   "url": "https://cannabis.lacity.gov",
   "description": "Regulates commercial cannabis activity in the City.",
   "topics": [
    "Jobs & business"
   ],
   "facts": [
    "For a cannabis business question, distinguish licensing information from a complaint about a specific location."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://cannabis.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "tourism",
   "name": "City Tourism Department",
   "short": "Tourism",
   "type": "Department",
   "initials": "TCD",
   "url": "https://tourism.lacity.gov",
   "description": "Coordinates City tourism and convention-related work.",
   "topics": [
    "Jobs & business"
   ],
   "facts": [
    "For a matter before the City Tourism Department, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://tourism.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "civilrights",
   "name": "Civil + Human Rights and Equity Department",
   "short": "Civil Rights",
   "type": "Department",
   "initials": "CIV",
   "url": "https://civilandhumanrights.lacity.gov",
   "description": "Works on discrimination, equity, and inclusion.",
   "topics": [
    "Civic participation"
   ],
   "facts": [
    "For a discrimination concern, review the office’s complaint information and jurisdiction."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://civilandhumanrights.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "families",
   "name": "Community Investment for Families Department",
   "short": "Families",
   "type": "Department",
   "initials": "CIF",
   "url": "https://communityinvestment.lacity.gov",
   "description": "Community programs and support for families.",
   "topics": [
    "Health & human services"
   ],
   "facts": [
    "For family support, check program eligibility and application information with the department."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://communityinvestment.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "contracts",
   "name": "Bureau of Contract Administration",
   "short": "Contract Administration",
   "type": "Department",
   "initials": "BCA",
   "url": "https://bca.lacity.gov",
   "description": "Construction inspection and contract compliance within Public Works.",
   "topics": [
    "Budget & oversight"
   ],
   "facts": [
    "For a contract concern, identify the City contract or construction project in your inquiry."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://bca.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "culture",
   "name": "Department of Cultural Affairs",
   "short": "Cultural Affairs",
   "type": "Department",
   "initials": "DCA",
   "url": "https://culture.lacity.gov",
   "description": "Supports arts and cultural programs.",
   "topics": [
    "Parks & culture"
   ],
   "facts": [
    "For an arts opportunity, check the department’s current programs and application requirements."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://culture.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "disability",
   "name": "Department on Disability",
   "short": "Disability",
   "type": "Department",
   "initials": "D",
   "url": "https://disability.lacity.gov",
   "description": "Accessibility and inclusion for people with disabilities.",
   "topics": [
    "Health & human services"
   ],
   "facts": [
    "For an accessibility question, describe the service or facility and the barrier you encountered."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://disability.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "economic",
   "name": "Economic and Workforce Development Department",
   "short": "Jobs & Business",
   "type": "Department",
   "initials": "J&B",
   "url": "https://ewdd.lacity.gov",
   "description": "Employment and business assistance.",
   "topics": [
    "Jobs & business"
   ],
   "facts": [
    "For employment or business assistance, check which program fits your situation."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://ewdd.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "pueblo",
   "name": "El Pueblo de Los Angeles Historical Monument",
   "short": "El Pueblo",
   "type": "Department",
   "initials": "EP",
   "url": "https://elpueblo.lacity.gov",
   "description": "Stewards a historic place and its cultural programs.",
   "topics": [
    "Parks & culture"
   ],
   "facts": [
    "For a visit or cultural program, consult the site’s official information."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://elpueblo.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "emergency",
   "name": "Emergency Management Department",
   "short": "Emergency Management",
   "type": "Department",
   "initials": "EM",
   "url": "https://emergency.lacity.gov",
   "description": "Coordinates emergency preparedness and planning.",
   "topics": [
    "Public safety"
   ],
   "facts": [
    "For preparedness, use the department’s planning information; an immediate emergency requires 911."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://emergency.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "finance",
   "name": "Office of Finance",
   "short": "Finance",
   "type": "Department",
   "initials": "FIN",
   "url": "https://finance.lacity.gov",
   "description": "City revenue collection and treasury services.",
   "topics": [
    "Budget & oversight"
   ],
   "facts": [
    "For a City payment or revenue question, identify the account or notice involved."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://finance.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "generalservices",
   "name": "General Services Department",
   "short": "General Services",
   "type": "Department",
   "initials": "GS",
   "url": "https://gsd.lacity.gov",
   "description": "Supports City facilities, purchasing, and operations.",
   "topics": [
    "Budget & oversight"
   ],
   "facts": [
    "For a facilities or purchasing question, name the City property or procurement involved."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://gsd.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "technology",
   "name": "Information Technology Agency",
   "short": "Technology",
   "type": "Department",
   "initials": "ITA",
   "url": "https://ita.lacity.gov",
   "description": "Technology and communications services for City operations.",
   "topics": [
    "Budget & oversight"
   ],
   "facts": [
    "For a City technology concern, identify the specific website or service involved."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://ita.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "pensions",
   "name": "Fire and Police Pensions",
   "short": "Fire & Police Pensions",
   "type": "Department",
   "initials": "F&PP",
   "url": "https://lafpp.lacity.gov",
   "description": "Retirement benefits for eligible public safety employees.",
   "topics": [
    "Budget & oversight"
   ],
   "facts": [
    "For retirement questions, confirm your retirement system before requesting benefit information."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://lafpp.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "personnel",
   "name": "Personnel Department",
   "short": "Personnel",
   "type": "Department",
   "initials": "P",
   "url": "https://personnel.lacity.gov",
   "description": "City employment and personnel services.",
   "topics": [
    "Budget & oversight"
   ],
   "facts": [
    "For City employment, review the requirements and deadline in the specific job announcement."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://personnel.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "harbor",
   "name": "Harbor Department / Port of Los Angeles",
   "short": "Port of LA",
   "type": "Department",
   "initials": "PoL",
   "url": "https://www.portoflosangeles.org/",
   "description": "Operates the Port of Los Angeles.",
   "topics": [
    "Getting around"
   ],
   "facts": [
    "For a port concern, identify the facility or activity and consult the Port’s official information."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://www.portoflosangeles.org/"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "ratepayer",
   "name": "Office of Public Accountability",
   "short": "Ratepayer Advocate",
   "type": "Department",
   "initials": "RA",
   "url": "https://opa.lacity.gov",
   "description": "Independent analysis of water and power rates and related matters.",
   "topics": [
    "Water & environment"
   ],
   "facts": [
    "For a rates question, review the office’s analysis and identify the proposal you mean."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://opa.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "retirement",
   "name": "Los Angeles City Employees’ Retirement System",
   "short": "City Retirement",
   "type": "Department",
   "initials": "CER",
   "url": "https://www.lacers.org/",
   "description": "Retirement benefits for eligible City employees.",
   "topics": [
    "Budget & oversight"
   ],
   "facts": [
    "For benefit questions, confirm that this is your retirement system before seeking assistance."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://www.lacers.org/"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "lighting",
   "name": "Bureau of Street Lighting",
   "short": "Street Lighting",
   "type": "Department",
   "initials": "SL",
   "url": "https://lights.lacity.gov",
   "description": "Public street lighting within Public Works.",
   "topics": [
    "Getting around"
   ],
   "facts": [
    "For a streetlight concern, record the exact location and distinguish it from a traffic signal."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://lights.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "guide": {
    "access": {
     "text": "Report a streetlight problem through MyLA311 with the exact location. Check that it's a streetlight, not a traffic signal. Traffic signals belong to LADOT.",
     "links": [
      {
       "label": "MyLA311",
       "url": "https://myla311.lacity.gov/s/"
      },
      {
       "label": "Bureau of Street Lighting",
       "url": "https://lights.lacity.gov"
      }
     ],
     "sources": [
      "myla311",
      "directory",
      "transport"
     ]
    },
    "followUp": {
     "text": "Use your SR number when you ask for an update. If the route stays unclear, your council district office can help you find who can follow up. That's a way to get help, not a guaranteed escalation process.",
     "links": [
      {
       "label": "Find your council district",
       "url": "https://lacity.gov/neighborhoodinfo"
      }
     ],
     "sources": [
      "lookup",
      "council-role"
     ]
    },
    "influence": {
     "text": "The Board of Public Works governs the department and holds public meetings. The City Council acts on the budget that funds Public Works. You can comment on a Council item in writing or sign up to speak.",
     "links": [
      {
       "label": "Board of Public Works",
       "url": "https://dpw.lacity.gov/board-public-works"
      },
      {
       "label": "Send a written comment",
       "url": "https://cityclerk.lacity.org/publiccomment/"
      },
      {
       "label": "Budget documents",
       "url": "https://cao.lacity.gov/content/budget.cfm"
      }
     ],
     "sources": [
      "worksboard",
      "worksrules",
      "budget",
      "public-comment"
     ]
    }
   },
   "jurisdiction": "City"
  },
  {
   "id": "youth",
   "name": "Youth Development Department",
   "short": "Youth Development",
   "type": "Department",
   "initials": "YD",
   "url": "https://ydd.lacity.gov",
   "description": "Coordinates City efforts and opportunities for young people.",
   "topics": [
    "Health & human services"
   ],
   "facts": [
    "For youth opportunities, check current programs, age requirements, and application dates."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://ydd.lacity.gov"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "zoo",
   "name": "Los Angeles Zoo",
   "short": "LA Zoo",
   "type": "Department",
   "initials": "LZ",
   "url": "https://www.lazoo.org/",
   "description": "The City’s zoo and conservation education institution.",
   "topics": [
    "Parks & culture"
   ],
   "facts": [
    "For a visit or education program, use the Zoo’s current visitor information."
   ],
   "sources": [
    "directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://www.lazoo.org/"
   },
   "reviewed": "2026-09-24",
   "jurisdiction": "City"
  },
  {
   "id": "airportboard",
   "name": "Board of Airport Commissioners",
   "short": "Airport Commission",
   "type": "Board / commission",
   "initials": "AC",
   "url": "https://www.lawa.org/lawa-governance/lawa-airport-commissioners",
   "description": "Airport governance and public meetings.",
   "topics": [
    "Getting around"
   ],
   "facts": [
    "For a matter before the Board of Airport Commissioners, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "commissions-directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://www.lawa.org/lawa-governance/lawa-airport-commissioners"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "animalboard",
   "name": "Board of Animal Services Commissioners",
   "short": "Animal Services Board",
   "type": "Board / commission",
   "initials": "ASB",
   "url": "https://www.laanimalservices.com/meet-the-board",
   "description": "Public commission associated with Animal Services.",
   "topics": [
    "Public safety"
   ],
   "facts": [
    "For a matter before the Board of Animal Services Commissioners, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "commissions-directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://www.laanimalservices.com/meet-the-board"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "buildingboard",
   "name": "Board of Building and Safety Commissioners",
   "short": "Building & Safety Board",
   "type": "Board / commission",
   "initials": "B&SB",
   "url": "https://dbs.lacity.gov/our-organization/building-and-safety-comissioners",
   "description": "Building and safety commission proceedings.",
   "topics": [
    "Housing"
   ],
   "facts": [
    "For a matter before the Board of Building and Safety Commissioners, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "commissions-directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://dbs.lacity.gov/our-organization/building-and-safety-comissioners"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "ethics",
   "name": "City Ethics Commission",
   "short": "Ethics",
   "type": "Board / commission",
   "initials": "E",
   "url": "https://ethics.lacity.org/",
   "description": "Government ethics, campaign finance, and lobbying oversight.",
   "topics": [
    "Budget & oversight"
   ],
   "facts": [
    "For a matter before the City Ethics Commission, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "commissions-directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://ethics.lacity.org/"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "civilservice",
   "name": "Board of Civil Service Commissioners",
   "short": "Civil Service",
   "type": "Board / commission",
   "initials": "CS",
   "url": "https://per.lacity.org/civil-service-commission.html",
   "description": "Civil service commission proceedings.",
   "topics": [
    "Budget & oversight"
   ],
   "facts": [
    "For a matter before the Board of Civil Service Commissioners, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "commissions-directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://per.lacity.org/civil-service-commission.html"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "heritage",
   "name": "Cultural Heritage Commission",
   "short": "Cultural Heritage",
   "type": "Board / commission",
   "initials": "CH",
   "url": "https://planning.lacity.gov/about/commissioners",
   "description": "Historic and cultural resource preservation.",
   "topics": [
    "Parks & culture"
   ],
   "facts": [
    "For a matter before the Cultural Heritage Commission, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "commissions-directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://planning.lacity.gov/about/commissioners"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "fireboard",
   "name": "Board of Fire Commissioners",
   "short": "Fire Commission",
   "type": "Board / commission",
   "initials": "FC",
   "url": "https://lafd.org/about-fire-commission",
   "description": "The Board of Fire Commissioners provides civilian oversight of the Fire Department.",
   "topics": [
    "Public safety"
   ],
   "facts": [
    "For a matter before the Board of Fire Commissioners, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "fire-oversight"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://lafd.org/about-fire-commission"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "harborboard",
   "name": "Board of Harbor Commissioners",
   "short": "Harbor Commission",
   "type": "Board / commission",
   "initials": "HC",
   "url": "https://www.portoflosangeles.org/",
   "description": "The Board of Harbor Commissioners oversees management and operation of the Port of Los Angeles.",
   "topics": [
    "Getting around"
   ],
   "facts": [
    "For a matter before the Board of Harbor Commissioners, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "harbor-oversight"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://www.portoflosangeles.org/"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "neighborhoodboard",
   "name": "Board of Neighborhood Commissioners",
   "short": "Neighborhood Commission",
   "type": "Board / commission",
   "initials": "BNC",
   "url": "https://neighborhoodempowerment.lacity.gov/commission/",
   "description": "Citywide neighborhood council system oversight.",
   "topics": [
    "Civic participation"
   ],
   "facts": [
    "For a matter before the Board of Neighborhood Commissioners, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "commissions-directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://neighborhoodempowerment.lacity.gov/commission/"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "rentboard",
   "name": "Rent Adjustment Commission",
   "short": "Rent Adjustment",
   "type": "Board / commission",
   "initials": "RAC",
   "url": "https://housing2.lacity.org/community-resources/rent-adjustment-commission",
   "description": "Rent regulation commission proceedings.",
   "topics": [
    "Housing"
   ],
   "facts": [
    "For a matter before the Rent Adjustment Commission, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "commissions-directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://housing2.lacity.org/community-resources/rent-adjustment-commission"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "transportboard",
   "name": "Board of Transportation Commissioners",
   "short": "Transportation Commission",
   "type": "Board / commission",
   "initials": "TC",
   "url": "https://ladot.lacity.org/about/commissions",
   "description": "Transportation commission proceedings.",
   "topics": [
    "Getting around"
   ],
   "facts": [
    "For a matter before the Board of Transportation Commissioners, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "commissions-directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://ladot.lacity.org/about/commissions"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "zooboard",
   "name": "Zoo Commission",
   "short": "Zoo Commission",
   "type": "Board / commission",
   "initials": "ZC",
   "url": "https://lazoo.org/about/zoo-commission/",
   "description": "Public commission associated with the Zoo.",
   "topics": [
    "Parks & culture"
   ],
   "facts": [
    "For a matter before the Zoo Commission, check its official agenda and public information before preparing your comment."
   ],
   "sources": [
    "commissions-directory"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://lazoo.org/about/zoo-commission/"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "apc-central",
   "name": "Central Area Planning Commission",
   "short": "Central Planning",
   "type": "Board / commission",
   "initials": "CAP",
   "url": "https://planning.lacity.gov/about/commissioners",
   "description": "Hears specified planning matters and appeals within its assigned area.",
   "topics": [
    "Housing"
   ],
   "facts": [
    "Use the case number and hearing notice to confirm that this is the commission considering your project.",
    "Check the agenda for participation instructions and the case record for decisions and appeal information."
   ],
   "sources": [
    "planningboard",
    "planning-hearings"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://planning.lacity.gov/about/commissioners"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "apc-east-los-angeles",
   "name": "East Los Angeles Area Planning Commission",
   "short": "East Los Angeles Planning",
   "type": "Board / commission",
   "initials": "ELAP",
   "url": "https://planning.lacity.gov/about/commissioners",
   "description": "Hears specified planning matters and appeals within its assigned area.",
   "topics": [
    "Housing"
   ],
   "facts": [
    "Use the case number and hearing notice to confirm that this is the commission considering your project.",
    "Check the agenda for participation instructions and the case record for decisions and appeal information."
   ],
   "sources": [
    "planningboard",
    "planning-hearings"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://planning.lacity.gov/about/commissioners"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "apc-harbor",
   "name": "Harbor Area Planning Commission",
   "short": "Harbor Planning",
   "type": "Board / commission",
   "initials": "HP",
   "url": "https://planning.lacity.gov/about/commissioners",
   "description": "Hears specified planning matters and appeals within its assigned area.",
   "topics": [
    "Housing"
   ],
   "facts": [
    "Use the case number and hearing notice to confirm that this is the commission considering your project.",
    "Check the agenda for participation instructions and the case record for decisions and appeal information."
   ],
   "sources": [
    "planningboard",
    "planning-hearings"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://planning.lacity.gov/about/commissioners"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "apc-north-valley",
   "name": "North Valley Area Planning Commission",
   "short": "North Valley Planning",
   "type": "Board / commission",
   "initials": "NVP",
   "url": "https://planning.lacity.gov/about/commissioners",
   "description": "Hears specified planning matters and appeals within its assigned area.",
   "topics": [
    "Housing"
   ],
   "facts": [
    "Use the case number and hearing notice to confirm that this is the commission considering your project.",
    "Check the agenda for participation instructions and the case record for decisions and appeal information."
   ],
   "sources": [
    "planningboard",
    "planning-hearings"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://planning.lacity.gov/about/commissioners"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "apc-south-los-angeles",
   "name": "South Los Angeles Area Planning Commission",
   "short": "South Los Angeles Planning",
   "type": "Board / commission",
   "initials": "SLAP",
   "url": "https://planning.lacity.gov/about/commissioners",
   "description": "Hears specified planning matters and appeals within its assigned area.",
   "topics": [
    "Housing"
   ],
   "facts": [
    "Use the case number and hearing notice to confirm that this is the commission considering your project.",
    "Check the agenda for participation instructions and the case record for decisions and appeal information."
   ],
   "sources": [
    "planningboard",
    "planning-hearings"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://planning.lacity.gov/about/commissioners"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "apc-south-valley",
   "name": "South Valley Area Planning Commission",
   "short": "South Valley Planning",
   "type": "Board / commission",
   "initials": "SVP",
   "url": "https://planning.lacity.gov/about/commissioners",
   "description": "Hears specified planning matters and appeals within its assigned area.",
   "topics": [
    "Housing"
   ],
   "facts": [
    "Use the case number and hearing notice to confirm that this is the commission considering your project.",
    "Check the agenda for participation instructions and the case record for decisions and appeal information."
   ],
   "sources": [
    "planningboard",
    "planning-hearings"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://planning.lacity.gov/about/commissioners"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "apc-west-los-angeles",
   "name": "West Los Angeles Area Planning Commission",
   "short": "West Los Angeles Planning",
   "type": "Board / commission",
   "initials": "WLAP",
   "url": "https://planning.lacity.gov/about/commissioners",
   "description": "Hears specified planning matters and appeals within its assigned area.",
   "topics": [
    "Housing"
   ],
   "facts": [
    "Use the case number and hearing notice to confirm that this is the commission considering your project.",
    "Check the agenda for participation instructions and the case record for decisions and appeal information."
   ],
   "sources": [
    "planningboard",
    "planning-hearings"
   ],
   "action": {
    "label": "Official office and public information",
    "url": "https://planning.lacity.gov/about/commissioners"
   },
   "reviewed": "2026-09-24"
  },
  {
   "id": "cla",
   "name": "Office of the Chief Legislative Analyst",
   "short": "Legislative Analyst",
   "type": "Department",
   "initials": "CLA",
   "description": "Provides technical and policy analysis to help the City Council make decisions.",
   "topics": [
    "Budget & oversight"
   ],
   "url": "https://cityclerk.lacity.org/ChronoLA/index.cfm?OfficeHolderID=6591&fuseaction=app.FacultyDetail",
   "facts": [
    "Part of the Council’s legislation and policy program.",
    "Supports the Council in evaluating issues before it."
   ],
   "sources": [
    "cla-role"
   ],
   "action": {
    "label": "View the official officeholder record",
    "url": "https://cityclerk.lacity.org/ChronoLA/index.cfm?OfficeHolderID=6591&fuseaction=app.FacultyDetail",
    "reviewed": "2026-10-05"
   },
   "reviewed": "2026-09-19",
   "jurisdiction": "City"
  }
 ],
 "links": [
  [
   "mayor",
   "council",
   "Proposes budget for Council consideration",
   "Budget process",
   [
    "budget"
   ]
  ],
  [
   "cao",
   "mayor",
   "Advises on budget preparation and administration",
   "Administrative support",
   [
    "budget"
   ]
  ],
  [
   "attorney",
   "mayor",
   "Provides legal counsel",
   "Legal advice",
   [
    "attorney"
   ]
  ],
  [
   "cao",
   "council",
   "Advises on budget preparation and administration",
   "Administrative support",
   [
    "budget"
   ]
  ],
  [
   "attorney",
   "council",
   "Provides legal counsel",
   "Legal advice",
   [
    "attorney"
   ]
  ],
  [
   "mayor",
   "policeboard",
   "Appoints board members, subject to confirmation",
   "Appointment",
   [
    "charter",
    "policeboard"
   ]
  ],
  [
   "council",
   "policeboard",
   "Confirms appointments",
   "Confirmation",
   [
    "charter",
    "policeboard"
   ]
  ],
  [
   "policeboard",
   "police",
   "Provides board governance",
   "Governance",
   [
    "policeboard"
   ]
  ],
  [
   "mayor",
   "planboard",
   "Appoints board members, subject to confirmation",
   "Appointment",
   [
    "charter",
    "planningboard"
   ]
  ],
  [
   "council",
   "planboard",
   "Confirms appointments",
   "Confirmation",
   [
    "charter",
    "planningboard"
   ]
  ],
  [
   "planboard",
   "planning",
   "Advises on land-use policy",
   "Advisory",
   [
    "planningboard"
   ]
  ],
  [
   "mayor",
   "worksboard",
   "Appoints board members, subject to confirmation",
   "Appointment",
   [
    "charter",
    "worksboard"
   ]
  ],
  [
   "council",
   "worksboard",
   "Confirms appointments",
   "Confirmation",
   [
    "charter",
    "worksboard"
   ]
  ],
  [
   "worksboard",
   "works",
   "Provides board governance",
   "Governance",
   [
    "worksboard"
   ]
  ],
  [
   "mayor",
   "waterboard",
   "Appoints board members, subject to confirmation",
   "Appointment",
   [
    "charter",
    "water"
   ]
  ],
  [
   "council",
   "waterboard",
   "Confirms appointments",
   "Confirmation",
   [
    "charter",
    "water"
   ]
  ],
  [
   "waterboard",
   "water",
   "Provides board governance",
   "Governance",
   [
    "water"
   ]
  ],
  [
   "mayor",
   "parksboard",
   "Appoints board members, subject to confirmation",
   "Appointment",
   [
    "charter",
    "parksboard"
   ]
  ],
  [
   "council",
   "parksboard",
   "Confirms appointments",
   "Confirmation",
   [
    "charter",
    "parksboard"
   ]
  ],
  [
   "parksboard",
   "parks",
   "Provides board governance",
   "Governance",
   [
    "parksboard"
   ]
  ],
  [
   "mayor",
   "libraryboard",
   "Appoints board members, subject to confirmation",
   "Appointment",
   [
    "charter",
    "libraryboard"
   ]
  ],
  [
   "council",
   "libraryboard",
   "Confirms appointments",
   "Confirmation",
   [
    "charter",
    "libraryboard"
   ]
  ],
  [
   "libraryboard",
   "library",
   "Provides board governance",
   "Governance",
   [
    "libraryboard"
   ]
  ],
  [
   "works",
   "sanitation",
   "Contains this operating bureau",
   "Department structure",
   [
    "worksrules"
   ]
  ],
  [
   "works",
   "streets",
   "Contains this operating bureau",
   "Department structure",
   [
    "worksrules"
   ]
  ],
  [
   "works",
   "engineering",
   "Contains this operating bureau",
   "Department structure",
   [
    "worksrules"
   ]
  ],
  [
   "clerk",
   "council",
   "Records proceedings and supports committees",
   "Administrative support",
   [
    "clerk"
   ]
  ],
  [
   "council",
   "housing",
   "Acts on the city budget affecting this department",
   "Budget process",
   [
    "budget",
    "directory"
   ]
  ],
  [
   "council",
   "transport",
   "Acts on the city budget affecting this department",
   "Budget process",
   [
    "budget",
    "directory"
   ]
  ],
  [
   "council",
   "fire",
   "Acts on the city budget affecting this department",
   "Budget process",
   [
    "budget",
    "directory"
   ]
  ],
  [
   "council",
   "parks",
   "Acts on the city budget affecting this department",
   "Budget process",
   [
    "budget",
    "directory"
   ]
  ],
  [
   "council",
   "library",
   "Acts on the city budget affecting this department",
   "Budget process",
   [
    "budget",
    "directory"
   ]
  ],
  [
   "council",
   "planning",
   "Acts on the city budget affecting this department",
   "Budget process",
   [
    "budget",
    "directory"
   ]
  ],
  [
   "council",
   "building",
   "Acts on the city budget affecting this department",
   "Budget process",
   [
    "budget",
    "directory"
   ]
  ],
  [
   "council",
   "works",
   "Acts on the city budget affecting this department",
   "Budget process",
   [
    "budget",
    "directory"
   ]
  ],
  [
   "council",
   "empower",
   "Acts on the city budget affecting this department",
   "Budget process",
   [
    "budget",
    "directory"
   ]
  ],
  [
   "council",
   "clerk",
   "Acts on the city budget affecting this department",
   "Budget process",
   [
    "budget",
    "directory"
   ]
  ],
  [
   "controller",
   "council",
   "Financial accountability alongside budget decisions",
   "Interpretive connection",
   [
    "directory",
    "budget"
   ]
  ],
  [
   "planning",
   "building",
   "Different stages of development review",
   "Interpretive connection",
   [
    "plans",
    "building"
   ]
  ],
  [
   "transport",
   "streets",
   "Related street responsibilities; not a reporting line",
   "Interpretive connection",
   [
    "directory",
    "streets"
   ]
  ],
  [
   "cla",
   "council",
   "Provides technical and policy analysis",
   "Administrative support",
   [
    "cla-role"
   ]
  ],
  [
   "works",
   "lighting",
   "Includes this operating bureau",
   "Department structure",
   [
    "works-bureaus"
   ]
  ],
  [
   "works",
   "contracts",
   "Includes this operating bureau",
   "Department structure",
   [
    "works-bureaus"
   ]
  ],
  [
   "fireboard",
   "fire",
   "Provides civilian oversight",
   "Governance",
   [
    "fire-oversight"
   ]
  ],
  [
   "harborboard",
   "harbor",
   "Oversees management and operation",
   "Governance",
   [
    "harbor-oversight"
   ]
  ],
  [
   "planning",
   "apc-central",
   "Supports the planning hearing process",
   "Administrative support",
   [
    "planning-hearings"
   ]
  ],
  [
   "planning",
   "apc-east-los-angeles",
   "Supports the planning hearing process",
   "Administrative support",
   [
    "planning-hearings"
   ]
  ],
  [
   "planning",
   "apc-harbor",
   "Supports the planning hearing process",
   "Administrative support",
   [
    "planning-hearings"
   ]
  ],
  [
   "planning",
   "apc-north-valley",
   "Supports the planning hearing process",
   "Administrative support",
   [
    "planning-hearings"
   ]
  ],
  [
   "planning",
   "apc-south-los-angeles",
   "Supports the planning hearing process",
   "Administrative support",
   [
    "planning-hearings"
   ]
  ],
  [
   "planning",
   "apc-south-valley",
   "Supports the planning hearing process",
   "Administrative support",
   [
    "planning-hearings"
   ]
  ],
  [
   "planning",
   "apc-west-los-angeles",
   "Supports the planning hearing process",
   "Administrative support",
   [
    "planning-hearings"
   ]
  ]
 ],
 "councilMembers": [
  {
   "district": 1,
   "name": "Eunisses Hernandez",
   "url": "https://cd1.lacity.gov",
   "source": "roster",
   "id": "cd1",
   "neighborhoods": "Chinatown, Glassell Park (split across districts: CD1 54% / CD13 45%), Pico-Union, Westlake",
   "assumedOffice": "2022-12-12",
   "termEnds": "2026-12-13",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7001",
   "phoneSource": "https://cd1.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "Councilmember.Hernandez@lacity.org",
    "form": null,
    "source": "https://cd1.lacity.gov/contact-us",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd1.jpg",
    "credit": "Council District 1 office",
    "page": "https://cd1.lacity.gov/",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 2,
   "name": "Adrin Nazarian",
   "url": "https://cd2.lacity.gov",
   "source": "roster",
   "id": "cd2",
   "neighborhoods": "North Hollywood, Studio City (split across districts: CD4 82% / CD2 18%), San Fernando Valley areas",
   "assumedOffice": "2024-12-09",
   "termEnds": "2028-12-10",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7002",
   "phoneSource": "https://cd2.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "councilmember.nazarian@lacity.org",
    "form": null,
    "source": "https://cd2.lacity.gov/contact-team-nazarian",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd2.jpg",
    "credit": "Council District 2 office",
    "page": "https://cd2.lacity.gov/about/Adrin-Nazarian",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 3,
   "name": "Bob Blumenfield",
   "url": "https://cd3.lacity.gov",
   "source": "roster",
   "id": "cd3",
   "neighborhoods": "Canoga Park, Reseda (split across districts: CD3 56% / CD4 44%), Winnetka, Woodland Hills",
   "assumedOffice": "2013-07-01",
   "termEnds": "2026-12-13",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7003",
   "phoneSource": "https://cd3.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "Councilmember.Blumenfield@lacity.org",
    "form": "https://cd3.lacity.gov/connected",
    "source": "https://cd3.lacity.gov/connected",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd3.jpg",
    "credit": "Council District 3 office",
    "page": "https://cd3.lacity.gov/",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 4,
   "name": "Nithya Raman",
   "url": "https://cd4.lacity.gov",
   "source": "roster",
   "id": "cd4",
   "neighborhoods": "Hollywood (split across districts: CD4 75% / CD13 25%), Silver Lake (split across districts: CD13 82% / CD4 18%), Sherman Oaks",
   "assumedOffice": "2020-12-14",
   "termEnds": "2028-12-10",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7004",
   "phoneSource": "https://cd4.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "contactCD4@lacity.org",
    "form": "https://cd4.lacity.gov/need-help/",
    "source": "https://cd4.lacity.gov/need-help/",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd4.jpg",
    "credit": "Council District 4 office",
    "page": "https://cd4.lacity.gov/",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 5,
   "name": "Katy Young Yaroslavsky",
   "url": "https://councildistrict5.lacity.gov",
   "source": "roster",
   "id": "cd5",
   "neighborhoods": "Bel Air (split across districts: CD5 85% / CD4 15%), Westwood, Century City, Palms",
   "assumedOffice": "2022-12-12",
   "termEnds": "2026-12-13",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7005",
   "phoneSource": "https://councildistrict5.lacity.gov/contact",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "Councilmember.Yaroslavsky@lacity.org",
    "form": null,
    "source": "https://councildistrict5.lacity.gov/contact",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd5.jpg",
    "credit": "Council District 5 office",
    "page": "https://councildistrict5.lacity.gov/",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 6,
   "name": "Imelda Padilla",
   "url": "https://cd6.lacity.gov",
   "source": "roster",
   "id": "cd6",
   "neighborhoods": "Van Nuys (split across districts: CD6 67% / CD2 19% / CD4 14%), Arleta, Panorama City, Sun Valley (split across districts: CD6 70% / CD2 28%)",
   "assumedOffice": "2023-08-01",
   "termEnds": "2028-12-10",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7006",
   "phoneSource": "https://cd6.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "councilmember.padilla@lacity.org",
    "form": "https://cd6.lacity.gov/contact-us/",
    "source": "https://cd6.lacity.gov/contact-us/",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd6.jpg",
    "credit": "Council District 6 office",
    "page": "https://cd6.lacity.gov/",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 7,
   "name": "Monica Rodriguez",
   "url": "https://cd7.lacity.gov",
   "source": "roster",
   "id": "cd7",
   "neighborhoods": "Pacoima, Sylmar, Mission Hills",
   "assumedOffice": "2017-07-01",
   "termEnds": "2026-12-13",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7007",
   "phoneSource": "https://cd7.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "councilmember.rodriguez@lacity.org",
    "form": null,
    "source": "https://cd7.lacity.gov/",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd7.jpg",
    "credit": "Council District 7 office",
    "page": "https://cd7.lacity.gov/",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 8,
   "name": "Marqueece Harris-Dawson",
   "url": "https://cd8.lacity.gov",
   "source": "roster",
   "id": "cd8",
   "neighborhoods": "South Los Angeles, Crenshaw",
   "assumedOffice": "2015-07-01",
   "termEnds": "2028-12-10",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7008",
   "phoneSource": "https://cd8.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "Councilmember.Harris-Dawson@lacity.org",
    "form": "https://cityoflaprod.service-now.com/css?id=css_cd08_int",
    "source": "https://cd8.lacity.gov/connect/contact",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd8.jpg",
    "credit": "Council District 8 office",
    "page": "https://cd8.lacity.gov/about/marqueece-harris-dawson",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 9,
   "name": "Curren D. Price Jr.",
   "url": "https://cd9.lacity.gov",
   "source": "roster",
   "id": "cd9",
   "neighborhoods": "Downtown edges, South Los Angeles, USC area",
   "assumedOffice": "2013-07-01",
   "termEnds": "2026-12-13",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7009",
   "phoneSource": "https://cd9.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": null,
    "form": "https://cityoflaprod.service-now.com/css?id=css_cd09_int",
    "source": "https://cd9.lacity.gov/contact",
    "checked": "2026-10-02"
   },
   "portrait": {
    "src": "portraits/cd9.jpg",
    "credit": "Council District 9 office",
    "page": "https://cd9.lacity.gov/about/councilmember-curren-d-price-jr",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 10,
   "name": "Heather Hutt",
   "url": "https://cd10.lacity.gov",
   "source": "roster",
   "id": "cd10",
   "neighborhoods": "Koreatown (split across districts: CD10 81% / CD13 19%), Mid-City, West Adams, Leimert Park",
   "assumedOffice": "2023-04-11",
   "termEnds": "2028-12-10",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7010",
   "phoneSource": "https://cd10.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "CD10constituentservices@lacity.org",
    "form": null,
    "source": "https://cd10.lacity.gov/contact/requests",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd10.jpg",
    "credit": "Council District 10 office",
    "page": "https://cd10.lacity.gov/",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 11,
   "name": "Traci Park",
   "url": "https://cd11.lacity.gov",
   "source": "roster",
   "id": "cd11",
   "neighborhoods": "Venice, Pacific Palisades, West L.A.",
   "assumedOffice": "2022-12-12",
   "termEnds": "2026-12-13",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7011",
   "phoneSource": "https://cd11.lacity.gov/about/contact-us",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "councilmember.park@lacity.org",
    "form": null,
    "source": "https://cd11.lacity.gov/about/contact-us",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd11.jpg",
    "credit": "Council District 11 office",
    "page": "https://cd11.lacity.gov/about/traci-park",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 12,
   "name": "John Lee",
   "url": "https://cd12.lacity.gov",
   "source": "roster",
   "id": "cd12",
   "neighborhoods": "Northridge, Chatsworth, Granada Hills",
   "assumedOffice": "2019-08-30",
   "termEnds": "2028-12-10",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7012",
   "phoneSource": "https://cd12.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "Councilmember.Lee@lacity.org",
    "form": "https://cd12.lacity.gov/contact",
    "source": "https://cd12.lacity.gov/contact",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd12.jpg",
    "credit": "Council District 12 office",
    "page": "https://cd12.lacity.gov/about/about-john-lee",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 13,
   "name": "Hugo Soto-Martínez",
   "url": "https://cd13.lacity.gov",
   "source": "roster",
   "id": "cd13",
   "neighborhoods": "Echo Park, Silver Lake (split across districts: CD13 82% / CD4 18%), Hollywood (split across districts: CD4 75% / CD13 25%), Atwater Village (split across districts: CD4 78% / CD13 21%), Edges of Larchmont and Windsor Square (split across districts: CD5 60% / CD13 40%)",
   "assumedOffice": "2022-12-12",
   "termEnds": "2026-12-13",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7013",
   "phoneSource": "https://cd13.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "councilmember.soto-martinez@lacity.org",
    "form": null,
    "source": "https://cd13.lacity.gov/contact",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd13.jpg",
    "credit": "Council District 13 office",
    "page": "https://cd13.lacity.gov/",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 14,
   "name": "Ysabel J. Jurado",
   "url": "https://cd14.lacity.gov",
   "source": "roster",
   "id": "cd14",
   "neighborhoods": "Downtown L.A., Boyle Heights, El Sereno, Eagle Rock",
   "assumedOffice": "2024-12-09",
   "termEnds": "2028-12-10",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7014",
   "phoneSource": "https://cd14.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "councilmember.jurado@lacity.org",
    "form": "https://ascendantforms.com/lacc14/",
    "source": "https://cd14.lacity.gov/",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd14.jpg",
    "credit": "Council District 14 office",
    "page": "https://cd14.lacity.gov/",
    "retrieved": "2026-09-30"
   }
  },
  {
   "district": 15,
   "name": "Tim McOsker",
   "url": "https://cd15.lacity.gov",
   "source": "roster",
   "id": "cd15",
   "neighborhoods": "Port of Los Angeles, San Pedro, Watts",
   "assumedOffice": "2022-12-12",
   "termEnds": "2026-12-13",
   "sources": [
    "roster",
    "charter",
    "lookup"
   ],
   "reviewed": "2026-09-18",
   "phone": "(213) 473-7015",
   "phoneSource": "https://cd15.lacity.gov",
   "phoneChecked": "2026-09-29",
   "contact": {
    "email": "councilmember.mcosker@lacity.org",
    "form": null,
    "source": "https://cd15.lacity.gov/contact",
    "checked": "2026-09-30"
   },
   "portrait": {
    "src": "portraits/cd15.jpg",
    "credit": "Council District 15 office",
    "page": "https://cd15.lacity.gov/",
    "retrieved": "2026-09-30"
   }
  }
 ],
 "metrics": [
  {
   "value": "15",
   "label": "City Council districts",
   "source": "charter"
  },
  {
   "value": "99",
   "label": "Neighborhood Councils",
   "source": "nc"
  },
  {
   "value": "35",
   "label": "Community Plans",
   "source": "plans"
  },
  {
   "value": "72 + 1",
   "label": "Branch libraries + Central",
   "source": "library"
  }
 ],
 "sources": {
  "charter": {
   "title": "City of LA · form of government",
   "url": "https://lacity.gov/government/city-charter-rules-and-codes",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "roster": {
   "title": "City Clerk · current elected officials",
   "url": "https://clerk.lacity.gov/articles/current-elected-officials",
   "reviewed": "2026-10-14",
   "published": "2026-10-05",
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "directory": {
   "title": "City of LA · departments and bureaus",
   "url": "https://lacity.gov/government/departments-bureaus",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "budget": {
   "title": "CAO · adopted and proposed budget documents",
   "url": "https://cao.lacity.gov/content/budget.cfm",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "budgetfile": {
   "title": "City Clerk · FY 2026–27 budget, Council File 26-0600",
   "url": "https://cityclerk.lacity.org/lacityclerkconnect/index.cfm?cfnumber=26-0600&fa=ccfi.viewrecord",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "attorney": {
   "title": "City Attorney · role and responsibilities",
   "url": "https://cityattorney.lacity.gov/about",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "policeboard": {
   "title": "LAPD · function and role of the Police Commission",
   "url": "https://www.lapdonline.org/police-commission/function-and-role-of-the-board-of-police-commissioners/",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "planningboard": {
   "title": "City Planning · planning commissions",
   "url": "https://planning.lacity.gov/about/commissioners",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "plans": {
   "title": "City Planning · General Plan search tool",
   "url": "https://planning.lacity.gov/plans-policies/general-plan-overview/about-general-plan-search-tool",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "housing": {
   "title": "Housing Department · programs and leadership",
   "url": "https://housing.lacity.gov/about-us/meet-our-leadership",
   "reviewed": "2026-09-18",
   "published": "2026-07-02",
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "building": {
   "title": "LADBS · permits and inspections",
   "url": "https://dbs.lacity.gov/services/contractor-step-by-step",
   "reviewed": "2026-09-24",
   "published": null,
   "method": "Official agency page or search-indexed official text consulted for this accuracy pass."
  },
  "transport": {
   "title": "LADOT · department overview",
   "url": "https://ladot.lacity.gov/about",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "worksboard": {
   "title": "Public Works · Board of Public Works",
   "url": "https://dpw.lacity.gov/board-public-works",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "worksrules": {
   "title": "Public Works · board rules and bureau responsibilities",
   "url": "https://dpw.lacity.gov/commissioners-boardroom/office-board-secretariat",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "fire": {
   "title": "LAFD · mission and services",
   "url": "https://lafd.org/about/about-lafd/our-mission",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "water": {
   "title": "LADWP · governance and financing",
   "url": "https://www.ladwp.com/who-we-are",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "waterboard": {
   "title": "LADWP · Board of Commissioners",
   "url": "https://www.ladwp.com/who-we-are/board-commissioners",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "parksboard": {
   "title": "Recreation and Parks · commission",
   "url": "https://recreation.parks.lacity.gov/commission",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "parks": {
   "title": "Recreation and Parks · park needs assessment materials",
   "url": "https://www.laparks.org/sites/default/files/pdf/commissioner/MTFagenda/2025/0501-frm-task-force-agenda.pdf",
   "reviewed": "2026-09-18",
   "published": "2025-05-01",
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "library": {
   "title": "LA Public Library · Central Library and branch system",
   "url": "https://www.lapl.org/branches/central-library",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "libraryboard": {
   "title": "LA Public Library · Board of Library Commissioners",
   "url": "https://www.lapl.org/board-library-commissioners",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "sanitation": {
   "title": "LA Sanitation · divisions and programs",
   "url": "https://sanitation.lacity.gov/lasan-divisions",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "streets": {
   "title": "StreetsLA · service request FAQ",
   "url": "https://streets.lacity.gov/about-us/frequently-asked-questions",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "engineering": {
   "title": "Bureau of Engineering · responsibilities",
   "url": "https://engineering.lacity.gov/about-us",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "empower": {
   "title": "EmpowerLA · department",
   "url": "https://neighborhoodempowerment.lacity.gov/department/",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "nc": {
   "title": "EmpowerLA · Neighborhood Councils explained",
   "url": "https://neighborhoodempowerment.lacity.gov/about-neighborhood-councils/",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "clerk": {
   "title": "City Clerk · office responsibilities",
   "url": "https://clerk.lacity.gov/",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "meetings": {
   "title": "City Clerk · council meetings and public comment",
   "url": "https://clerk.lacity.gov/clerk-services/council-and-public-services/council-committee-meetings",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "lookup": {
   "title": "City of LA · address-based Neighborhood Info",
   "url": "https://lacity.gov/neighborhoodinfo",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "pothole": {
   "title": "StreetsLA · report a pothole",
   "url": "https://streets.lacity.gov/services/report-pothole",
   "reviewed": "2026-09-18",
   "published": null,
   "method": "Official website or search-indexed official page; paraphrased for civic education."
  },
  "county-board": {
   "title": "Board of Supervisors",
   "url": "https://bos.lacounty.gov/executive-office/about-us/board-of-supervisors/",
   "reviewed": "2026-09-18"
  },
  "county-powers": {
   "title": "Responsibilities of the Board",
   "url": "https://file.lacounty.gov/SDSInter/lac/1031549_BoardResponsibilities.pdf",
   "reviewed": "2026-09-18"
  },
  "county-directory": {
   "title": "County departments directory",
   "url": "https://lacounty.gov/government/departments-commissions-and-agencies/los-angeles-county-departments/",
   "reviewed": "2026-09-18"
  },
  "county-overview": {
   "title": "County departments, commissions and agencies",
   "url": "https://lacounty.gov/government/departments-commissions-and-agencies/",
   "reviewed": "2026-09-18"
  },
  "county-geography": {
   "title": "Cities and unincorporated communities",
   "url": "https://lacounty.gov/government/about-la-county/maps-and-geography/",
   "reviewed": "2026-09-18"
  },
  "county-muas": {
   "title": "Municipal services in unincorporated areas",
   "url": "https://lacounty.gov/muas/",
   "reviewed": "2026-09-18"
  },
  "county-locator": {
   "title": "Unincorporated Area Service Locator",
   "url": "https://locator.lacounty.gov/muas",
   "reviewed": "2026-09-18"
  },
  "county-districts": {
   "title": "Find your voting districts",
   "url": "https://locator.lavote.gov/",
   "reviewed": "2026-09-18"
  },
  "county-works": {
   "title": "The Works: County service requests",
   "url": "https://pw.lacounty.gov/theworks/",
   "reviewed": "2026-09-18"
  },
  "county-report": {
   "title": "Public Works: report a problem",
   "url": "https://pw.lacounty.gov/explore-public-works/report-a-problem/",
   "reviewed": "2026-09-18"
  },
  "county-budget": {
   "title": "County budget and operations",
   "url": "https://ceo.lacounty.gov/budget-operations/",
   "reviewed": "2026-09-18"
  },
  "county-coc": {
   "title": "Sheriff Civilian Oversight Commission",
   "url": "https://coc.lacounty.gov/mission-vision-and-values/",
   "reviewed": "2026-09-18"
  },
  "county-rpc": {
   "title": "Regional Planning Commission",
   "url": "https://planning.lacounty.gov/public-hearings-and-meetings/regional-planning-commission/",
   "reviewed": "2026-09-18"
  },
  "county-planning": {
   "title": "County Planning: GIS-NET Public",
   "url": "https://planning.lacounty.gov/maps-and-gis/gis-net-public/",
   "reviewed": "2026-09-18"
  },
  "county-health": {
   "title": "Environmental Health: trash and debris",
   "url": "https://publichealth.lacounty.gov/Eh/safety/trash-debris.htm",
   "reviewed": "2026-09-18"
  },
  "county-health-area": {
   "title": "Public Health service areas",
   "url": "https://publichealth.lacounty.gov/chs/services_alphabetical.htm",
   "reviewed": "2026-09-18"
  },
  "county-parks": {
   "title": "County Parks: about us",
   "url": "https://parks.lacounty.gov/about-us/",
   "reviewed": "2026-09-18"
  },
  "county-library": {
   "title": "County Library: about us",
   "url": "https://lacountylibrary.org/about-us/",
   "reviewed": "2026-09-18"
  },
  "county-da": {
   "title": "County District Attorney · official office",
   "url": "https://da.lacounty.gov/",
   "reviewed": "2026-09-24",
   "published": null,
   "method": "Official agency page or search-indexed official text consulted for this accuracy pass."
  },
  "county-dept-roles": {
   "title": "County Library: department roles",
   "url": "https://library.lacounty.gov/county-departments/",
   "reviewed": "2026-09-18"
  },
  "city-trash-guide": {
   "title": "City trash and bulky item reporting",
   "url": "https://lacity.gov/residents/trash-recycling",
   "reviewed": "2026-09-18"
  },
  "city-sidewalk-guide": {
   "title": "StreetsLA: sidewalk reporting and repair",
   "url": "https://streets.lacity.gov/about-us/frequently-asked-questions",
   "reviewed": "2026-09-18"
  },
  "city-311-guide": {
   "title": "MyLA311 service entry point",
   "url": "https://lacity.gov/myla311",
   "reviewed": "2026-09-18"
  },
  "mayor-office": {
   "title": "Mayor of Los Angeles — official office",
   "url": "https://mayor.lacity.gov/",
   "reviewed": "2026-09-18"
  },
  "mayor-updates": {
   "title": "Mayor’s official press releases",
   "url": "https://mayor.lacity.gov/press",
   "reviewed": "2026-09-18"
  },
  "commissions-directory": {
   "title": "City boards and commissions directory",
   "url": "https://lacity.gov/government/boards-commissions",
   "reviewed": "2026-09-19"
  },
  "council-role": {
   "title": "City Council: role and powers",
   "url": "https://lacity.gov/government/elected-officials/city-council",
   "reviewed": "2026-09-19"
  },
  "mayor-role": {
   "title": "Mayor: role and powers",
   "url": "https://lacity.gov/government/elected-officials/mayor",
   "reviewed": "2026-09-19"
  },
  "cla-role": {
   "title": "CAO 2026–27 Blue Book, Volume 1 — Council program, p. 219",
   "url": "https://cao.lacity.gov/content/budget/26-27/2026-27BlueBookVol1.pdf",
   "reviewed": "2026-10-03"
  },
  "controller-direct": {
   "title": "City Controller · role",
   "url": "https://lacity.gov/government/elected-officials/city-controller",
   "reviewed": "2026-09-24",
   "published": null,
   "method": "Official agency page or search-indexed official text consulted for this accuracy pass."
  },
  "controller-audits": {
   "title": "Controller · audits",
   "url": "https://controller.lacity.gov/audits",
   "reviewed": "2026-09-24",
   "published": null,
   "method": "Official agency page or search-indexed official text consulted for this accuracy pass."
  },
  "works-bureaus": {
   "title": "Public Works · department bureaus",
   "url": "https://dpw.lacity.gov/",
   "reviewed": "2026-09-24",
   "published": null,
   "method": "Official agency page or search-indexed official text consulted for this accuracy pass."
  },
  "planning-procedure": {
   "title": "City Planning · zoning procedures",
   "url": "https://zoning.lacity.gov/browse/13A",
   "reviewed": "2026-09-24",
   "published": null,
   "method": "Official agency page or search-indexed official text consulted for this accuracy pass."
  },
  "planning-hearings": {
   "title": "City Planning · commissions and hearings",
   "url": "https://planning.lacity.gov/about/commissions-boards-hearings",
   "reviewed": "2026-09-24",
   "published": null,
   "method": "Official agency page or search-indexed official text consulted for this accuracy pass."
  },
  "fire-oversight": {
   "title": "LAFD · Fire Commission",
   "url": "https://lafd.org/fire-commission",
   "reviewed": "2026-09-24",
   "published": null,
   "method": "Official agency page or search-indexed official text consulted for this accuracy pass."
  },
  "harbor-oversight": {
   "title": "Port of Los Angeles · governing board",
   "url": "https://portoflosangeles.org/commission/board-members",
   "reviewed": "2026-09-24",
   "published": null,
   "method": "Official agency page or search-indexed official text consulted for this accuracy pass."
  },
  "county-assessor-direct": {
   "title": "County Assessor · official office",
   "url": "https://assessor.lacounty.gov/",
   "reviewed": "2026-09-24",
   "published": null,
   "method": "Official destination checked; homepage text was not retrievable. Existing County department source retained for role description."
  },
  "da-officeholder": {
   "title": "Los Angeles County District Attorney — Meet the DA",
   "url": "https://da.lacounty.gov/about/meet-the-da",
   "reviewed": "2026-09-26"
  },
  "myla311": {
   "title": "MyLA311 · start a service request",
   "url": "https://myla311.lacity.gov/s/",
   "reviewed": "2026-09-26",
   "published": null,
   "method": "Carried over from the site's Directory page, reviewed September 26, 2026."
  },
  "missed-collection": {
   "title": "LA Sanitation · report a missed collection",
   "url": "https://sanitation.lacity.gov/services/report-missed-collection",
   "reviewed": "2026-09-26",
   "published": null,
   "method": "Carried over from the site's Directory page, reviewed September 26, 2026."
  },
  "bulky-pickup": {
   "title": "LA Sanitation · schedule a bulky-item pickup",
   "url": "https://sanitation.lacity.gov/services/schedule-bulky-item-pickup",
   "reviewed": "2026-09-26",
   "published": null,
   "method": "Carried over from the site's Directory page, reviewed September 26, 2026."
  },
  "council-calendar": {
   "title": "City Clerk · Council meetings and agendas",
   "url": "https://clerk.lacity.gov/calendar",
   "reviewed": "2026-09-26",
   "published": null,
   "method": "Carried over from the site's Directory page, reviewed September 26, 2026."
  },
  "public-comment": {
   "title": "City Clerk · send written comment on a Council item",
   "url": "https://cityclerk.lacity.org/publiccomment/",
   "reviewed": "2026-09-26",
   "published": null,
   "method": "Carried over from the site's Directory page, reviewed September 26, 2026."
  },
  "speak": {
   "title": "City Clerk · how to speak at a meeting",
   "url": "https://clerk.lacity.gov/clerk-services/council-and-public-services/council-committee-meetings",
   "reviewed": "2026-09-26",
   "published": null,
   "method": "Carried over from the site's Directory page, reviewed September 26, 2026."
  },
  "council-file": {
   "title": "City Clerk · look up a Council file",
   "url": "https://cityclerk.lacity.org/lacityclerkconnect/",
   "reviewed": "2026-09-26",
   "published": null,
   "method": "Carried over from the site's Directory page, reviewed September 26, 2026."
  },
  "police-agendas": {
   "title": "LAPD · Police Commission meeting agendas",
   "url": "https://www.lapdonline.org/police-commission/police-commission-meetings-archives/",
   "reviewed": "2026-09-26",
   "published": null,
   "method": "Carried over from the site's Directory page, reviewed September 26, 2026."
  },
  "lapd-nonemergency": {
   "title": "LAPD · non-emergency number 877-ASK-LAPD",
   "url": "https://www.lapdonline.org/newsroom/implementation-of-a-new-police-non-emergency-phone-number-877-ask-lapd/",
   "reviewed": "2026-09-28",
   "published": null,
   "method": "Carried over from the site's Who is who page, reviewed September 28, 2026."
  },
  "myla311-phone": {
   "title": "City of LA · MyLA311 phone and call center hours",
   "url": "https://lacity.gov/myla311/myla311-frequently-asked-questions",
   "reviewed": "2026-10-05",
   "published": null,
   "method": "Call-center phone and hours checked against the official MyLA311 FAQ search extract October 5, 2026; direct fetch timed out. FAQ specifies weekends and holidays 8:00 a.m.–4:45 p.m., closed Thanksgiving and Christmas. The general landing page differs; see RESEARCH.md."
  },
  "bopc": {
   "title": "LAPD · Board of Police Commissioners",
   "url": "https://www.lapdonline.org/police-commission/",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "bopc-agenda": {
   "title": "Police Commission · agenda, September 29, 2026 (meeting time, Zoom, phone and public comment rules)",
   "url": "https://lapdonlinestrgeacc.blob.core.usgovcloudapi.net/lapdonlinemedia/092926.pdf",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read September 29, 2026. Agendas for Aug 25, Sept 1, 15, 22 and 29 all list Tuesday 9:30 a.m. and the same Zoom link; no agenda was found for Sept 8."
  },
  "council-meetings": {
   "title": "City Clerk · Council and committee meetings: schedule and public comment",
   "url": "https://clerk.lacity.gov/clerk-services/council-and-public-services/council-committee-meetings",
   "reviewed": "2026-10-05",
   "published": null,
   "method": "Overview checked October 5. Its in-person-only wording conflicts with the dated October 6 Council agenda, which permits telephone comment. Follow each current agenda; committee instructions may differ."
  },
  "council-written-comment": {
   "title": "City Clerk · written comment on a Council file",
   "url": "https://cityclerk.lacity.org/publiccomment/",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "ladot-org": {
   "title": "LADOT · organizational structure",
   "url": "https://ladot.lacity.gov/about/organizational-structure",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "988": {
   "title": "988 Suicide & Crisis Lifeline",
   "url": "https://988lifeline.org",
   "reviewed": "2026-09-28",
   "published": null,
   "method": "Carried over from the site's Who is who page, reviewed September 28, 2026."
  },
  "lacdmh": {
   "title": "LA County Department of Mental Health · crisis response",
   "url": "https://dmh.lacounty.gov/acr/about/",
   "reviewed": "2026-09-28",
   "published": null,
   "method": "Carried over from the site's Who is who page, reviewed September 28, 2026."
  },
  "lahsa-contact": {
   "title": "LAHSA · contact us (main office; not emergency dispatch)",
   "url": "https://www.lahsa.org/support/contact-us",
   "reviewed": "2026-09-28",
   "published": null,
   "method": "Carried over from the site's Who is who page, reviewed September 28, 2026."
  },
  "lac-unincorporated": {
   "title": "LA County Planning · 88 cities and unincorporated areas",
   "url": "https://planning.lacounty.gov/unincorporated-los-angeles-county/",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "da-faq": {
   "title": "LA County District Attorney · which crimes the office prosecutes",
   "url": "https://da.lacounty.gov/about/office-faqs",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "cityattorney-criminal": {
   "title": "LA City Attorney · criminal justice",
   "url": "https://cityattorney.lacity.gov/criminal-justice",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "dph-eh-offices": {
   "title": "LA County Public Health · Environmental Health service area (not Long Beach, Pasadena, Vernon)",
   "url": "http://publichealth.lacounty.gov/eh/about/district-offices.htm",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "dmh-about": {
   "title": "LA County Department of Mental Health · about",
   "url": "https://dmh.lacounty.gov/about/",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "assessor-realproperty": {
   "title": "LA County Assessor · how property is assessed",
   "url": "https://assessor.lacounty.gov/homeowners/realproperty",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "lasd-custody": {
   "title": "LA County Sheriff · Custody Division (County jails)",
   "url": "https://pars.lasd.org/Viewer/Manuals/14249/Content/12745",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "laist-policing": {
   "title": "LAist · who polices LA (Sheriff in unincorporated areas and 42 cities)",
   "url": "https://laist.com/news/criminal-justice/policing-los-angeles-explainer",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "News explainer, read September 29, 2026."
  },
  "lapd-home": {
   "title": "LAPD · Los Angeles Police Department",
   "url": "https://www.lapdonline.org/",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "lapl-branches": {
   "title": "Los Angeles Public Library · Central Library and 72 branches",
   "url": "https://www.lapl.org/branches",
   "reviewed": "2026-09-29",
   "published": null,
   "method": "Read on the official page September 29, 2026."
  },
  "lac-depts": {
   "title": "LA County · official list of County departments",
   "url": "https://lacounty.gov/government/departments-commissions-and-agencies/los-angeles-county-departments/",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Read on the official page September 30, 2026."
  },
  "lac-orgchart": {
   "title": "LA County · official organization chart (updated Sept 24, 2025)",
   "url": "https://file.lacounty.gov/SDSInter/lac/1166345_CountyofLosAngelesOrganizationChart_.pdf",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official PDF, last modified September 24, 2025; read September 30, 2026. The department list is newer where the two differ."
  },
  "bos-about": {
   "title": "Board of Supervisors · about the Board",
   "url": "https://bos.lacounty.gov/executive-office/about-us/board-of-supervisors/",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Read on the official page September 30, 2026."
  },
  "bos-responsibilities": {
   "title": "Board of Supervisors · responsibilities of the Board (rev. Sept 2022)",
   "url": "https://file.lacounty.gov/SDSInter/lac/1031549_BoardResponsibilities.pdf",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Read on the official page September 30, 2026."
  },
  "measure-g": {
   "title": "LA County · Measure G governance reform",
   "url": "https://measureg.lacounty.gov/",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Read on the official page September 30, 2026."
  },
  "graffiti311": {
   "title": "MyLA311 · Graffiti removal (Community Beautification)",
   "url": "https://myla311.lacity.gov/s/faq/graffiti-removal-community-beautification",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased for civic education."
  },
  "lapdnuisance": {
   "title": "LAPD · Nuisance-related questions",
   "url": "https://www.lapdonline.org/nuisance-related-questions/",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased for civic education."
  },
  "lasanbulky": {
   "title": "LA Sanitation · Schedule a bulky item pickup",
   "url": "https://sanitation.lacity.gov/services/schedule-bulky-item-pickup",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased for civic education."
  },
  "myla311bulky": {
   "title": "MyLA311 · Bulky item pick-up",
   "url": "https://myla311.lacity.gov/s/faq/bulky-item-pick-up",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased for civic education."
  },
  "myla311faq": {
   "title": "MyLA311 · Frequently asked questions",
   "url": "https://lacity.gov/myla311/myla311-frequently-asked-questions",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased for civic education."
  },
  "lasanmissed": {
   "title": "LA Sanitation · Report a missed collection",
   "url": "https://sanitation.lacity.gov/services/report-missed-collection",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased for civic education."
  },
  "lasandumping": {
   "title": "LA Sanitation · Illegal dumping cleanup",
   "url": "https://sanitation.lacity.gov/programs/illegal-dumping-clean",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased for civic education."
  },
  "lamc6625": {
   "title": "LA Municipal Code §66.25 · Illegal dumping fines",
   "url": "https://codelibrary.amlegal.com/codes/los_angeles/latest/lamc/0-0-0-163748",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased for civic education."
  },
  "cd6services": {
   "title": "Council District 6 · City services follow-up",
   "url": "https://cd6.lacity.gov/city-services/",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased for civic education."
  },
  "bpwmeetings": {
   "title": "Board of Public Works · Meetings",
   "url": "https://dpw.lacity.gov/board-public-works-meetings",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased for civic education."
  },
  "safecenters": {
   "title": "LA Sanitation · S.A.F.E. Centers",
   "url": "https://sanitation.lacity.gov/services/safe-centers-household-hazardous-waste-disposal",
   "reviewed": "2026-10-05",
   "published": null,
   "method": "Read October 5: centers do not accept medical waste. Separate SHARPS guidance directs residents to public kiosks or approved mail-back/take-back programs. This check covers disposal routing, not all service facts."
  },
  "mbif": {
   "title": "LA Sanitation · Multi-family bulky item fee",
   "url": "https://sanitation.lacity.gov/services/multi-family-bulky-item-fee",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased for civic education."
  },
  "appleholdassist": {
   "title": "Apple Support · While on a call on iPhone (Hold Assist)",
   "url": "https://support.apple.com/guide/iphone/while-on-a-call-iph3c9951d7/26/ios/26",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased."
  },
  "pixelholdforme": {
   "title": "Google Pixel Help · Use Hold for Me",
   "url": "https://support.google.com/pixelphone/answer/10071878?hl=en",
   "reviewed": "2026-09-30",
   "published": null,
   "method": "Official website; paraphrased."
  },
  "council-agenda-20261006": {
   "title": "City Council · October 6, 2026 agenda and participation instructions",
   "url": "https://lacity.primegov.com/Portal/Meeting?meetingTemplateId=164547",
   "reviewed": "2026-10-05",
   "published": null,
   "method": "Read the dated agenda October 5: public comment is available in person and by teleconference. This does not establish participation options for every Council or committee meeting."
  }
 },
 "county": {
  "nodes": [
   {
    "id": "county-bos",
    "name": "Board of Supervisors",
    "short": "Supervisors",
    "initials": "BS",
    "type": "Elected office",
    "description": "The County’s governing body: five supervisors, each elected by district, limited to three four-year terms. It has executive, legislative and quasi-judicial roles.",
    "facts": [
     "Executive: the chief executive authority of the County, similar to a mayor of a city.",
     "Legislative: enacts County ordinances.",
     "Quasi-judicial: makes final decisions in hearings on conditional use permits, variances and subdivision maps.",
     "Adopts the County budget, supervises the Chief Executive Officer and all County departments, and governs special districts such as the Flood Control District.",
     "Supervisors nominate residents to County commissions, and each Board office acts as a liaison between the public and County agencies.",
     "Coming: under Measure G, an elected County Executive begins in 2028 and the Board grows to nine members starting in 2032."
    ],
    "sources": [
     "bos-about",
     "bos-responsibilities",
     "measure-g",
     "county-board",
     "county-powers",
     "county-muas"
    ],
    "topics": [
     "Civic participation",
     "Budget & oversight"
    ],
    "url": "https://bos.lacounty.gov/executive-office/about-us/board-of-supervisors/",
    "action": {
     "label": "Find your district",
     "url": "https://locator.lavote.gov/"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-30",
    "guide": {
     "access": {
      "text": "Your supervisor’s office is a door in: each Board office acts as a liaison between the public and County agencies. The Board’s Executive Office can point you to the right one.",
      "links": [
       {
        "label": "Call the Executive Office · (213) 974-1411",
        "url": "tel:+12139741411"
       },
       {
        "label": "Find your supervisor by address",
        "url": "https://locator.lavote.gov/"
       }
      ],
      "sources": [
       "bos-responsibilities",
       "bos-about"
      ]
     },
     "influence": {
      "text": "The Board decides the County budget and policy in public meetings, and supervisors nominate residents to County commissions, a direct way to get involved.",
      "links": [
       {
        "label": "Board agendas and public comment",
        "url": "https://bos.lacounty.gov/board-meeting-agendas/"
       }
      ],
      "sources": [
       "bos-responsibilities",
       "bos"
      ]
     }
    },
    "contact": {
     "phone": "(213) 974-1411",
     "email": "executiveoffice@bos.lacounty.gov",
     "form": "https://lacbos.jotform.com/223255276134049",
     "source": "https://bos.lacounty.gov/",
     "checked": "2026-09-30"
    }
   },
   {
    "id": "county-sheriff",
    "name": "Sheriff",
    "short": "Sheriff",
    "initials": "S",
    "type": "Elected office",
    "description": "Leads the County Sheriff’s Department, including patrol services, county jails, and court security.",
    "facts": [
     "Patrol coverage includes unincorporated communities and cities that contract for it."
    ],
    "sources": [
     "county-coc",
     "county-dept-roles"
    ],
    "topics": [
     "Public safety"
    ],
    "url": "https://lasd.org/",
    "action": {
     "label": "Explore Sheriff services",
     "url": "https://lasd.org/"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-18",
    "portrait": {
     "src": "portraits/sheriff.jpg",
     "credit": "Los Angeles County Sheriff's Department",
     "page": "https://lasd.org/staffbios/",
     "retrieved": "2026-09-30"
    },
    "officeholder": "Robert G. Luna"
   },
   {
    "id": "county-assessor",
    "name": "Assessor",
    "short": "Assessor",
    "initials": "A",
    "type": "Elected office",
    "description": "Assesses property values for the local property tax system.",
    "facts": [
     "Assessment is a different function from collecting a tax bill."
    ],
    "sources": [
     "county-dept-roles",
     "county-assessor-direct"
    ],
    "topics": [
     "Budget & oversight",
     "Housing"
    ],
    "url": "https://assessor.lacounty.gov/",
    "action": {
     "label": "Explore the Assessor’s office",
     "url": "https://assessor.lacounty.gov/"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-18",
    "portrait": {
     "src": "portraits/assessor.jpg",
     "credit": "Los Angeles County Office of the Assessor",
     "page": "https://assessor.lacounty.gov/about-us/meet-the-assessor",
     "retrieved": "2026-09-30"
    },
    "officeholder": "Jeffrey Prang"
   },
   {
    "id": "county-da",
    "name": "District Attorney",
    "short": "District Attorney",
    "initials": "DA",
    "type": "Elected office",
    "description": "Prosecutes criminal cases and provides assistance to crime victims and witnesses.",
    "facts": [
     "This is a County office, separate from a city attorney’s office."
    ],
    "sources": [
     "county-da",
     "county-directory",
     "da-officeholder"
    ],
    "topics": [
     "Public safety"
    ],
    "url": "https://da.lacounty.gov/",
    "action": {
     "label": "Explore the District Attorney’s office",
     "url": "https://da.lacounty.gov/"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-18",
    "officeholder": "Nathan Hochman",
    "portrait": {
     "src": "portraits/da.jpg",
     "credit": "Los Angeles County District Attorney's Office",
     "page": "https://da.lacounty.gov/about/meet-the-da",
     "retrieved": "2026-09-30"
    }
   },
   {
    "id": "county-coc",
    "name": "Sheriff Civilian Oversight Commission",
    "short": "Sheriff Oversight",
    "initials": "CO",
    "type": "Board / commission",
    "description": "Provides a public forum for transparency and accountability concerning the Sheriff’s Department.",
    "facts": [
     "Its oversight role is distinct from day-to-day law enforcement operations."
    ],
    "sources": [
     "county-coc"
    ],
    "topics": [
     "Public safety",
     "Civic participation"
    ],
    "url": "https://coc.lacounty.gov/mission-vision-and-values/",
    "action": {
     "label": "Explore oversight and public meetings",
     "url": "https://coc.lacounty.gov/"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-18",
    "order": 0
   },
   {
    "id": "county-rpc",
    "name": "Regional Planning Commission",
    "short": "Planning Commission",
    "initials": "PC",
    "type": "Board / commission",
    "description": "Advises the Board of Supervisors on planning matters.",
    "facts": [
     "Public hearings provide a place to follow and comment on planning decisions."
    ],
    "sources": [
     "county-rpc"
    ],
    "topics": [
     "Housing",
     "Civic participation"
    ],
    "url": "https://planning.lacounty.gov/public-hearings-and-meetings/regional-planning-commission/",
    "action": {
     "label": "Visit the official source",
     "url": "https://planning.lacounty.gov/public-hearings-and-meetings/regional-planning-commission/"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-18",
    "order": 1
   },
   {
    "id": "county-ceo",
    "name": "Chief Executive Office",
    "short": "Chief Executive",
    "initials": "CEO",
    "type": "Department",
    "description": "Coordinates preparation of the County budget for the Board of Supervisors.",
    "facts": [
     "Budget proposals and adopted budgets are different stages; check the document’s date and status."
    ],
    "sources": [
     "county-budget"
    ],
    "topics": [
     "Budget & oversight"
    ],
    "url": "https://ceo.lacounty.gov/budget-operations/",
    "action": {
     "label": "Explore County budget documents",
     "url": "https://ceo.lacounty.gov/budget/"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-18",
    "order": 30
   },
   {
    "id": "county-pw",
    "name": "Public Works",
    "short": "Public Works",
    "initials": "PW",
    "type": "Department",
    "description": "Handles County infrastructure and offers reporting channels for roads, dumping, drainage, and other concerns.",
    "facts": [
     "Use the official service locator to check the responsible provider at a location.",
     "The Works is a County reporting channel; MyLA311 is a City of Los Angeles channel."
    ],
    "sources": [
     "county-report",
     "county-works",
     "county-locator"
    ],
    "topics": [
     "Getting around",
     "Water & environment"
    ],
    "url": "https://pw.lacounty.gov/explore-public-works/report-a-problem/",
    "action": {
     "label": "Report a problem to County Public Works",
     "url": "https://pw.lacounty.gov/explore-public-works/report-a-problem/"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-18",
    "order": 17
   },
   {
    "id": "county-planning",
    "name": "Regional Planning",
    "short": "Regional Planning",
    "initials": "RP",
    "type": "Department",
    "description": "Provides planning and zoning information for unincorporated Los Angeles County.",
    "facts": [
     "GIS-NET can search an address, intersection, or parcel number."
    ],
    "sources": [
     "county-planning"
    ],
    "topics": [
     "Housing",
     "Civic participation"
    ],
    "url": "https://planning.lacounty.gov/maps-and-gis/gis-net-public/",
    "action": {
     "label": "Visit the official source",
     "url": "https://planning.lacounty.gov/maps-and-gis/gis-net-public/"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-18",
    "order": 18
   },
   {
    "id": "county-health",
    "name": "Public Health",
    "short": "Public Health",
    "initials": "PH",
    "type": "Department",
    "description": "Environmental Health provides guidance and complaint channels for trash and debris concerns.",
    "facts": [
     "Long Beach and Pasadena have separate public health departments.",
     "A health complaint and a request to collect an item can follow different processes."
    ],
    "sources": [
     "county-health",
     "county-health-area"
    ],
    "topics": [
     "Health & human services"
    ],
    "url": "https://publichealth.lacounty.gov/Eh/safety/trash-debris.htm",
    "action": {
     "label": "Visit the official source",
     "url": "https://publichealth.lacounty.gov/Eh/safety/trash-debris.htm"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-18",
    "order": 8
   },
   {
    "id": "county-parks",
    "name": "Parks and Recreation",
    "short": "County Parks",
    "initials": "PR",
    "type": "Department",
    "description": "Operates County parks and recreation programs.",
    "facts": [
     "Confirm who operates the specific park before reporting a maintenance issue.",
     "The Works accepts maintenance reports for County parks and trails."
    ],
    "sources": [
     "county-parks",
     "county-works"
    ],
    "topics": [
     "Parks & culture"
    ],
    "url": "https://parks.lacounty.gov/about-us/",
    "action": {
     "label": "Explore County parks",
     "url": "https://parks.lacounty.gov/"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-18",
    "order": 23
   },
   {
    "id": "county-library",
    "name": "LA County Library",
    "short": "County Library",
    "initials": "L",
    "type": "Department",
    "description": "Provides library collections, learning programs, and community services.",
    "facts": [
     "Use the library’s location directory to find a branch and its services."
    ],
    "sources": [
     "county-library"
    ],
    "topics": [
     "Parks & culture",
     "Civic participation"
    ],
    "url": "https://lacountylibrary.org/about-us/",
    "action": {
     "label": "Explore LA County Library",
     "url": "https://lacountylibrary.org/"
    },
    "jurisdiction": "County",
    "reviewed": "2026-09-18",
    "order": 25
   },
   {
    "id": "county-fire",
    "name": "Fire Department",
    "short": "Fire",
    "initials": "F",
    "type": "Department",
    "order": 0,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Public safety"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://fire.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://fire.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-probation",
    "name": "Probation",
    "short": "Probation",
    "initials": "P",
    "type": "Department",
    "order": 1,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Public safety"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://probation.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://probation.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-pubdef",
    "name": "Public Defender",
    "short": "Public Defender",
    "initials": "PD",
    "type": "Department",
    "order": 2,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Public safety"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://pubdef.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://pubdef.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-apd",
    "name": "Alternate Public Defender",
    "short": "Alternate Public Defender",
    "initials": "APD",
    "type": "Department",
    "order": 3,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Public safety"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://apd.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://apd.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-me",
    "name": "Medical Examiner",
    "short": "Medical Examiner",
    "initials": "ME",
    "type": "Department",
    "order": 4,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Public safety"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://mec.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://mec.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-jcod",
    "name": "Justice, Care and Opportunities",
    "short": "Justice, Care & Opportunities",
    "initials": "JCO",
    "type": "Department",
    "order": 5,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Public safety"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://jcod.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://jcod.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-dhs",
    "name": "Health Services",
    "short": "Health Services",
    "initials": "HS",
    "type": "Department",
    "order": 6,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Health & human services"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://dhs.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://dhs.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-dmh",
    "name": "Mental Health",
    "short": "Mental Health",
    "initials": "MH",
    "type": "Department",
    "order": 7,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Health & human services"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://dmh.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://dmh.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-dpss",
    "name": "Public Social Services",
    "short": "Public Social Services",
    "initials": "PSS",
    "type": "Department",
    "order": 9,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Health & human services"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://dpss.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://dpss.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-dcfs",
    "name": "Children & Family Services",
    "short": "Children & Family",
    "initials": "CF",
    "type": "Department",
    "order": 10,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Health & human services"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://dcfs.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://dcfs.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-cssd",
    "name": "Child Support Services",
    "short": "Child Support",
    "initials": "CS",
    "type": "Department",
    "order": 11,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Health & human services"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://cssd.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://cssd.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-ad",
    "name": "Aging and Disabilities",
    "short": "Aging & Disabilities",
    "initials": "AD",
    "type": "Department",
    "order": 12,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Health & human services"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://ad.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://ad.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-hsh",
    "name": "Homeless Services & Housing",
    "short": "Homeless Services & Housing",
    "initials": "HSH",
    "type": "Department",
    "order": 13,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Housing"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://homeless.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://homeless.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-mva",
    "name": "Military & Veterans Affairs",
    "short": "Veterans Affairs",
    "initials": "VA",
    "type": "Department",
    "order": 14,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Health & human services"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://mva.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://mva.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-dyd",
    "name": "Youth Development",
    "short": "Youth Development",
    "initials": "YD",
    "type": "Department",
    "order": 15,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Health & human services"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://dyd.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://dyd.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-deo",
    "name": "Economic Opportunity",
    "short": "Economic Opportunity",
    "initials": "EO",
    "type": "Department",
    "order": 16,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Jobs & business"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://opportunity.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://opportunity.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-ttc",
    "name": "Treasurer & Tax Collector",
    "short": "Treasurer & Tax Collector",
    "initials": "TTC",
    "type": "Department",
    "order": 19,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Budget & oversight"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://ttc.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://ttc.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-rrcc",
    "name": "Registrar-Recorder/County Clerk",
    "short": "Registrar-Recorder",
    "initials": "RR",
    "type": "Department",
    "order": 20,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Civic participation"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://lavote.gov",
    "action": {
     "label": "Official website",
     "url": "https://lavote.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-acwm",
    "name": "Agricultural Commissioner/Weights & Measures",
    "short": "Agriculture & Weights",
    "initials": "AW",
    "type": "Department",
    "order": 21,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Jobs & business"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://acwm.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://acwm.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-dcba",
    "name": "Consumer & Business Affairs",
    "short": "Consumer & Business",
    "initials": "CB",
    "type": "Department",
    "order": 22,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Jobs & business"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://dcba.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://dcba.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-bh",
    "name": "Beaches & Harbors",
    "short": "Beaches & Harbors",
    "initials": "BH",
    "type": "Department",
    "order": 24,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Parks & culture"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://beaches.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://beaches.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-arts",
    "name": "Arts and Culture",
    "short": "Arts & Culture",
    "initials": "AC",
    "type": "Department",
    "order": 26,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Parks & culture"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://lacountyarts.org",
    "action": {
     "label": "Official website",
     "url": "https://lacountyarts.org"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-lacma",
    "name": "Museum of Art",
    "short": "Museum of Art",
    "initials": "MOA",
    "type": "Department",
    "order": 27,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Parks & culture"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://lacma.org",
    "action": {
     "label": "Official website",
     "url": "https://lacma.org"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-nhm",
    "name": "Natural History Museum",
    "short": "Natural History Museum",
    "initials": "NHM",
    "type": "Department",
    "order": 28,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Parks & culture"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://nhm.org",
    "action": {
     "label": "Official website",
     "url": "https://nhm.org"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-animal",
    "name": "Animal Care & Control",
    "short": "Animal Care",
    "initials": "AC",
    "type": "Department",
    "order": 29,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Parks & culture"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://animalcare.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://animalcare.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-eo",
    "name": "Executive Office, Board of Supervisors",
    "short": "Board Executive Office",
    "initials": "BEO",
    "type": "Department",
    "order": 31,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Civic participation"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://bos.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://bos.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-auditor",
    "name": "Auditor-Controller",
    "short": "Auditor-Controller",
    "initials": "AC",
    "type": "Department",
    "order": 32,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Budget & oversight"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://auditor.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://auditor.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-counsel",
    "name": "County Counsel",
    "short": "County Counsel",
    "initials": "CC",
    "type": "Department",
    "order": 33,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Budget & oversight"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://counsel.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://counsel.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-hr",
    "name": "Human Resources",
    "short": "Human Resources",
    "initials": "HR",
    "type": "Department",
    "order": 34,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Budget & oversight"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://hr.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://hr.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-isd",
    "name": "Internal Services",
    "short": "Internal Services",
    "initials": "IS",
    "type": "Department",
    "order": 35,
    "description": "A Los Angeles County department. It reports to the Board of Supervisors, which supervises all County departments.",
    "facts": [
     "Listed on the County’s official department list, September 30, 2026. A fuller description is not yet researched here."
    ],
    "topics": [
     "Budget & oversight"
    ],
    "sources": [
     "lac-depts",
     "bos-responsibilities"
    ],
    "url": "https://isd.lacounty.gov",
    "action": {
     "label": "Official website",
     "url": "https://isd.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county",
    "jurisdiction": "County"
   },
   {
    "id": "county-poc",
    "name": "Probation Oversight Commission",
    "short": "Probation Oversight",
    "initials": "PO",
    "type": "Board / commission",
    "order": 2,
    "description": "Shown under the Executive Office of the Board of Supervisors on the County’s official organization chart.",
    "facts": [
     "A fuller description is not yet researched here."
    ],
    "topics": [
     "Budget & oversight"
    ],
    "sources": [
     "lac-orgchart"
    ],
    "url": "https://poc.lacounty.gov/",
    "action": {
     "label": "Board of Supervisors",
     "url": "https://poc.lacounty.gov/"
    },
    "reviewed": "2026-09-30",
    "gov": "county"
   },
   {
    "id": "county-oig",
    "name": "Office of Inspector General",
    "short": "Inspector General",
    "initials": "IG",
    "type": "Board / commission",
    "order": 3,
    "description": "Shown under the Executive Office of the Board of Supervisors on the County’s official organization chart.",
    "facts": [
     "A fuller description is not yet researched here."
    ],
    "topics": [
     "Budget & oversight"
    ],
    "sources": [
     "lac-orgchart"
    ],
    "url": "https://oig.lacounty.gov/",
    "action": {
     "label": "Board of Supervisors",
     "url": "https://oig.lacounty.gov/"
    },
    "reviewed": "2026-09-30",
    "gov": "county"
   },
   {
    "id": "county-csc",
    "name": "Civil Service Commission",
    "short": "Civil Service",
    "initials": "CS",
    "type": "Board / commission",
    "order": 4,
    "description": "Shown under the Executive Office of the Board of Supervisors on the County’s official organization chart.",
    "facts": [
     "A fuller description is not yet researched here."
    ],
    "topics": [
     "Budget & oversight"
    ],
    "sources": [
     "lac-orgchart"
    ],
    "url": "https://civilservice.lacounty.gov/",
    "action": {
     "label": "Board of Supervisors",
     "url": "https://civilservice.lacounty.gov/"
    },
    "reviewed": "2026-09-30",
    "gov": "county"
   },
   {
    "id": "county-aab",
    "name": "Assessment Appeals Board",
    "short": "Assessment Appeals",
    "initials": "AA",
    "type": "Board / commission",
    "order": 5,
    "description": "Shown under the Executive Office of the Board of Supervisors on the County’s official organization chart.",
    "facts": [
     "A fuller description is not yet researched here."
    ],
    "topics": [
     "Budget & oversight"
    ],
    "sources": [
     "lac-orgchart"
    ],
    "url": "https://bos.lacounty.gov",
    "action": {
     "label": "Board of Supervisors",
     "url": "https://bos.lacounty.gov"
    },
    "reviewed": "2026-09-30",
    "gov": "county"
   },
   {
    "id": "county-erc",
    "name": "Employee Relations Commission",
    "short": "Employee Relations",
    "initials": "ER",
    "type": "Board / commission",
    "order": 6,
    "description": "Shown under the Executive Office of the Board of Supervisors on the County’s official organization chart.",
    "facts": [
     "A fuller description is not yet researched here."
    ],
    "topics": [
     "Budget & oversight"
    ],
    "sources": [
     "lac-orgchart"
    ],
    "url": "https://ercom.lacounty.gov/",
    "action": {
     "label": "Board of Supervisors",
     "url": "https://ercom.lacounty.gov/"
    },
    "reviewed": "2026-09-30",
    "gov": "county"
   }
  ],
  "links": [
   [
    "county-ceo",
    "county-bos",
    "Prepares the budget for Board approval",
    "Budget process",
    [
     "county-budget"
    ]
   ],
   [
    "county-rpc",
    "county-bos",
    "Advises the Board on planning matters",
    "Advisory",
    [
     "county-rpc"
    ]
   ],
   [
    "county-coc",
    "county-sheriff",
    "Provides civilian oversight and a public accountability forum",
    "Oversight",
    [
     "county-coc"
    ]
   ],
   [
    "county-planning",
    "county-rpc",
    "Planning department and commission share a planning process",
    "Interpretive connection",
    [
     "county-rpc",
     "county-planning"
    ]
   ],
   [
    "county-pw",
    "county-parks",
    "The Works accepts County park maintenance reports",
    "Service intake",
    [
     "county-works"
    ]
   ],
   [
    "county-health",
    "county-pw",
    "Trash concerns may involve health review and physical cleanup",
    "Interpretive connection",
    [
     "county-health",
     "county-report"
    ]
   ],
   [
    "county-bos",
    "county-pw",
    "Board policy and budget authority; department provides services",
    "Governance",
    [
     "county-powers",
     "county-directory"
    ]
   ],
   [
    "county-bos",
    "county-planning",
    "Board policy and budget authority; department provides services",
    "Governance",
    [
     "county-powers",
     "county-directory"
    ]
   ],
   [
    "county-bos",
    "county-health",
    "Board policy and budget authority; department provides services",
    "Governance",
    [
     "county-powers",
     "county-directory"
    ]
   ],
   [
    "county-bos",
    "county-parks",
    "Board policy and budget authority; department provides services",
    "Governance",
    [
     "county-powers",
     "county-directory"
    ]
   ],
   [
    "county-bos",
    "county-library",
    "Board policy and budget authority; department provides services",
    "Governance",
    [
     "county-powers",
     "county-directory"
    ]
   ],
   [
    "county-bos",
    "county-ceo",
    "Supervises the Chief Executive Officer",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-fire",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-probation",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-pubdef",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-apd",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-me",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-jcod",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-dhs",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-dmh",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-dpss",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-dcfs",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-cssd",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-ad",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-hsh",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-mva",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-dyd",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-deo",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-ttc",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-rrcc",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-acwm",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-dcba",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-bh",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-arts",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-lacma",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-nhm",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-animal",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-eo",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-auditor",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-counsel",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-hr",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-bos",
    "county-isd",
    "Supervises all County departments and adopts their budget",
    "Governance",
    [
     "bos-responsibilities"
    ]
   ],
   [
    "county-eo",
    "county-poc",
    "Shown under the Board’s Executive Office on the County org chart",
    "Department structure",
    [
     "lac-orgchart"
    ]
   ],
   [
    "county-eo",
    "county-oig",
    "Shown under the Board’s Executive Office on the County org chart",
    "Department structure",
    [
     "lac-orgchart"
    ]
   ],
   [
    "county-eo",
    "county-csc",
    "Shown under the Board’s Executive Office on the County org chart",
    "Department structure",
    [
     "lac-orgchart"
    ]
   ],
   [
    "county-eo",
    "county-aab",
    "Shown under the Board’s Executive Office on the County org chart",
    "Department structure",
    [
     "lac-orgchart"
    ]
   ],
   [
    "county-eo",
    "county-erc",
    "Shown under the Board’s Executive Office on the County org chart",
    "Department structure",
    [
     "lac-orgchart"
    ]
   ]
  ],
  "members": [
   {
    "district": 1,
    "name": "Hilda L. Solis",
    "url": "https://hildalsolis.org/",
    "portrait": {
     "src": "portraits/sup1.jpg",
     "credit": "Los Angeles County Board of Supervisors",
     "page": "https://bos.lacounty.gov/executive-office/about-us/board-of-supervisors/",
     "retrieved": "2026-09-30"
    },
    "phone": "(213) 974-4111",
    "contact": {
     "email": "FirstDistrict@bos.lacounty.gov",
     "form": null,
     "source": "https://hildalsolis.org/",
     "checked": "2026-09-30"
    }
   },
   {
    "district": 2,
    "name": "Holly J. Mitchell",
    "url": "https://mitchell.lacounty.gov/",
    "portrait": {
     "src": "portraits/sup2.jpg",
     "credit": "Los Angeles County Board of Supervisors",
     "page": "https://bos.lacounty.gov/executive-office/about-us/board-of-supervisors/",
     "retrieved": "2026-09-30"
    },
    "phone": "(213) 974-2222",
    "contact": {
     "email": "HollyJMitchell@bos.lacounty.gov",
     "form": "https://mitchell.lacounty.gov/contact/",
     "source": "https://mitchell.lacounty.gov/contact/",
     "checked": "2026-09-30"
    }
   },
   {
    "district": 3,
    "name": "Lindsey P. Horvath",
    "url": "https://lindseyhorvath.lacounty.gov/",
    "portrait": {
     "src": "portraits/sup3.jpg",
     "credit": "Los Angeles County Board of Supervisors",
     "page": "https://bos.lacounty.gov/executive-office/about-us/board-of-supervisors/",
     "retrieved": "2026-09-30"
    },
    "phone": "(213) 974-3333",
    "contact": {
     "email": "ThirdDistrict@bos.lacounty.gov",
     "form": "https://lindseyhorvath.lacounty.gov/constituent-help-request/",
     "source": "https://lindseyhorvath.lacounty.gov/constituent-help-request/",
     "checked": "2026-09-30"
    }
   },
   {
    "district": 4,
    "name": "Janice Hahn",
    "url": "https://hahn.lacounty.gov/",
    "portrait": {
     "src": "portraits/sup4.jpg",
     "credit": "Los Angeles County Board of Supervisors",
     "page": "https://bos.lacounty.gov/executive-office/about-us/board-of-supervisors/",
     "retrieved": "2026-09-30"
    },
    "phone": "(213) 974-4444",
    "contact": {
     "email": "FourthDistrict@bos.lacounty.gov",
     "form": null,
     "source": "https://hahn.lacounty.gov/district-info-contact-us/",
     "checked": "2026-09-30"
    }
   },
   {
    "district": 5,
    "name": "Kathryn Barger",
    "url": "https://kathrynbarger.lacounty.gov/",
    "portrait": {
     "src": "portraits/sup5.jpg",
     "credit": "Los Angeles County Board of Supervisors",
     "page": "https://bos.lacounty.gov/executive-office/about-us/board-of-supervisors/",
     "retrieved": "2026-09-30"
    },
    "phone": "(213) 974-5555",
    "contact": {
     "email": "kathryn@bos.lacounty.gov",
     "form": "https://kathrynbarger.lacounty.gov/contact-us/",
     "source": "https://kathrynbarger.lacounty.gov/contact-us/",
     "checked": "2026-09-30"
    }
   }
  ]
 },
 "coverageNote": "Expanded City directory coverage, selected County institutions, and selected sourced relationships. Not an exhaustive organization chart or full SF feature parity.",
 "guideNote": "Resident's guide fields answer Authority, Access and Accountability for each office. Authority is traced from sourced relationships; the other answers are curated from the sources listed. Empty fields are shown as not yet researched.",
 "keepHandy": {
  "contacts": [
   {
    "label": "Emergency",
    "phone": "911",
    "when": "Danger right now: violence, a weapon, fire, a medical emergency.",
    "source": "lapd-nonemergency"
   },
   {
    "label": "LAPD non-emergency",
    "phone": "877-275-5273",
    "when": "Police matters that aren’t emergencies. Also reaches the City’s unarmed crisis teams, where available. (877-ASK-LAPD)",
    "source": "lapd-nonemergency"
   },
   {
    "label": "MyLA311",
    "phone": "311",
    "alt": "(213) 473-3231",
    "when": "City services: trash, bulky items, potholes, streetlights, graffiti, dumping. Weekdays 7 a.m.–7 p.m.; weekends and holidays 8 a.m.–4:45 p.m., except Thanksgiving and Christmas. Online 24/7.",
    "source": "myla311-phone"
   },
   {
    "label": "988 crisis line",
    "phone": "988",
    "when": "Suicide or mental health crisis. Call or text.",
    "source": "988"
   },
   {
    "label": "County mental health",
    "phone": "800-854-7771",
    "when": "LA County Department of Mental Health help line.",
    "source": "lacdmh"
   },
   {
    "label": "LAHSA main office",
    "phone": "213-683-3333",
    "when": "Homeless services information. Not emergency dispatch.",
    "source": "lahsa-contact"
   },
   {
    "label": "EmpowerLA",
    "phone": "213-978-1551",
    "when": "Find and join your Neighborhood Council.",
    "source": "nc"
   },
   {
    "label": "City Planning public counter",
    "phone": "213-482-7077",
    "when": "Zoning, permits and historic-district (HPOZ) questions.",
    "source": "planningboard"
   }
  ],
  "contactsNote": "Numbers checked September 26–29, 2026 against official pages and the site’s Directory and Who is who pages. Numbers can change; check civicatlasusa.com for updates.",
  "meetings": [
   {
    "id": "bopc",
    "title": "LA Police Commission: public meeting",
    "days": [
     "TU"
    ],
    "start": "09:30",
    "location": "John W. Mack Police Commission Hearing Room, 100 W. 1st Street, Los Angeles, and Zoom",
    "join": "https://www.zoomgov.com/j/1603411155",
    "how": "Join by Zoom: https://www.zoomgov.com/j/1603411155 (Webinar ID 160 341 1155). By phone: (669) 254-5252, enter 160 341 1155, then # . Press *9 to raise your hand for public comment. Public comment comes near the start: up to 1 minute per agenda item and 1 minute on any other topic (3 minutes total). Written comments: policecommission@lapd.online by 5 p.m. the day before.",
    "agenda": "https://www.lapdonline.org/police-commission/police-commission-meetings-archives/",
    "caveat": "Usually weekly on Tuesdays, but some weeks are skipped. Check that week’s agenda before joining.",
    "sources": [
     "bopc-agenda"
    ],
    "firstDate": "2026-10-06"
   },
   {
    "id": "council",
    "title": "LA City Council: public meeting",
    "days": [
     "TU",
     "WE",
     "FR"
    ],
    "start": "10:00",
    "location": "John Ferraro Council Chamber, Room 340, City Hall, 200 N. Spring St. (enter on Main St.), Los Angeles",
    "join": "https://clerk.lacity.org/calendar",
    "how": "Watch live at https://clerk.lacity.org/calendar, on YouTube or Cable Channel 35. Check the current meeting agenda for in-person and telephone public comment instructions; participation options vary by meeting. Submit a written comment on a Council file at https://cityclerk.lacity.org/publiccomment/.",
    "agenda": "https://clerk.lacity.org/calendar",
    "caveat": "The Council takes scheduled recesses. Check the calendar before going.",
    "sources": [
     "council-meetings",
     "council-agenda-20261006"
    ],
    "firstDate": "2026-09-30"
   },
   {
    "id": "bpw",
    "title": "LA Board of Public Works: public meeting",
    "days": [
     "MO",
     "WE",
     "FR"
    ],
    "start": "10:00",
    "location": "Room 350, City Hall, 200 N. Spring St., Los Angeles, and on Zoom",
    "join": "https://dpw.lacity.gov/board-public-works-meetings",
    "how": "General public comment is 1 minute per person, in person or on Zoom. Agendas and the Zoom link are on the Board's meetings page: https://dpw.lacity.gov/board-public-works-meetings",
    "agenda": "https://dpw.lacity.gov/board-public-works-meetings",
    "caveat": "The Board usually meets Monday, Wednesday and Friday, but not every week. Check the agenda before going.",
    "sources": [
     "bpwmeetings"
    ],
    "firstDate": "2026-10-05"
   }
  ]
 },
 "twoGovernments": {
  "city": [
   [
    "Police",
    "LAPD",
    "lapd-home"
   ],
   [
    "Trash and recycling",
    "LA Sanitation",
    "missed-collection"
   ],
   [
    "Streets and potholes",
    "StreetsLA",
    "streets"
   ],
   [
    "City parks",
    "Recreation & Parks",
    "parksboard"
   ],
   [
    "Libraries",
    "LA Public Library",
    "lapl-branches"
   ],
   [
    "Zoning and building",
    "City Planning · Building & Safety",
    "plans"
   ],
   [
    "Misdemeanor prosecution",
    "City Attorney",
    "cityattorney-criminal"
   ]
  ],
  "county": [
   [
    "Public health",
    "Department of Public Health",
    "dph-eh-offices"
   ],
   [
    "Mental health",
    "Department of Mental Health",
    "dmh-about"
   ],
   [
    "Jails",
    "Sheriff",
    "lasd-custody"
   ],
   [
    "Felony prosecution",
    "District Attorney",
    "da-faq"
   ],
   [
    "Property assessment",
    "Assessor",
    "assessor-realproperty"
   ]
  ],
  "unincorporated": [
   "Live in an unincorporated area? The County is also your city: the Board of Supervisors acts as your city council.",
   "lac-unincorporated"
  ]
 },
 "roadmaps": [
  {
   "id": "bulky-item",
   "match": "couch|sofa|mattress|box ?spring|bulky|furniture|dresser|appliance|fridge|refrigerator|washer|dryer|dump",
   "title": "Get a couch or mattress off the curb",
   "cardTitle": "LA: get a bulky item picked up",
   "lead": "Whether it’s yours or someone dumped it, LA Sanitation picks it up at no extra charge. Here’s how to make sure it actually happens.",
   "reviewed": "Sept 30, 2026",
   "helper": "bulky",
   "emailTo": "311@lacity.org",
   "steps": [
    {
     "when": "Before you call",
     "title": "Get the details together",
     "text": "Stand next to it and tap “I’m next to it.” The site finds the address; you tap the spot and the item, and it writes what to say.",
     "helper": true,
     "card": "Address, corner, item type, photo."
    },
    {
     "when": {
      "mine": "The day before your trash day",
      "dumped": "Any day"
     },
     "title": "Call a person, not the app",
     "text": {
      "mine": "Ask for a Bulky Item Pickup. It comes on your regular trash day and must be requested at least one business day before. Not sure which day? Ask on the call. Electronics and appliances have their own request types.",
      "dumped": "Ask for an Illegal Dumping Item Pickup. LA Sanitation aims to clear dumped items within 48 hours."
     },
     "tip": {
      "mine": "Talk to a person; it works far better than the app. 311 holds of 10–45 minutes are common, and LA Sanitation’s line is open 24 hours. Calling 12–24 hours before collection day gets it picked up far more often than calling early in the week.",
      "dumped": "Talk to a person; it works far better than the app. 311 holds of 10–45 minutes are common, and LA Sanitation’s line is open 24 hours."
     },
     "actions": [
      {
       "label": "LA Sanitation, 24/7",
       "tel": "1-800-773-2489"
      },
      {
       "label": "311",
       "tel": "(213) 473-3231"
      },
      {
       "label": "MyLA311 online",
       "href": "https://myla311.lacity.gov/s/"
      }
     ],
     "card": {
      "mine": "Call LA Sanitation (24/7) or 311. Ask for a Bulky Item Pickup.",
      "dumped": "Call LA Sanitation (24/7) or 311. Ask for an Illegal Dumping Item Pickup."
     },
     "hold": "On hold? Let your phone wait for you. iPhone (iOS 26): tap More, then Hold Assist. Pixel: Hold for Me, which may not appear on every call. It alerts you when a person picks up."
    },
    {
     "when": "On the call",
     "title": "Get your SR number",
     "text": "Write down the Service Request (SR) number. Give an email address and you’ll get a notice when the request opens and when it closes.",
     "actions": [
      {
       "label": "Check your request",
       "href": "https://myla311.lacity.gov/s/view-service-request"
      }
     ],
     "card": "Write down the SR number.",
     "sr": true
    },
    {
     "when": "Right after",
     "title": "Send the photo with your SR number",
     "text": "Email the photo with your SR number so there’s no room for error. The email is already written from steps 1 and 3; just attach the photo.",
     "tip": "This isn’t an official step; it’s what works for residents who do this often. 311@lacity.org is 311’s published email.",
     "card": "Email the photo + SR number to 311@lacity.org.",
     "actions": [
      {
       "label": "Email the photo to 311",
       "href": "mailto:311@lacity.org",
       "mail": "photo"
      }
     ]
    },
    {
     "when": {
      "mine": "Trash day, after 6 p.m.",
      "dumped": "Still there after 48 hours"
     },
     "title": "Not picked up? Call back",
     "text": {
      "mine": "Report a “Service Not Complete” and say it was a bulky item pickup. Have your SR number ready.",
      "dumped": "Call back with your SR number and ask for the status of your Illegal Dumping Item Pickup."
     },
     "actions": [
      {
       "label": "LA Sanitation, 24/7",
       "tel": "1-800-773-2489"
      }
     ],
     "card": {
      "mine": "Report “Service Not Complete.”",
      "dumped": "Call back with your SR number."
     }
    },
    {
     "when": "Still not done",
     "council": true,
     "escalate": true,
     "text": "Council offices follow up with City departments on requests that stall. The email is already written with your SR number.",
     "card": "Stalled? Give your council office the SR number."
    },
    {
     "when": "If it keeps happening",
     "title": "Board of Public Works",
     "escalate": true,
     "text": "The Board governs LA Sanitation. It meets at 10 a.m., usually Monday, Wednesday and Friday, in City Hall Room 350 and on Zoom. General public comment is 1 minute per person.",
     "actions": [
      {
       "label": "Meetings and agendas",
       "href": "https://dpw.lacity.gov/board-public-works-meetings"
      }
     ],
     "card": "Public comment at the Board of Public Works."
    }
   ],
   "notes": [
    "Not accepted at the curb: construction debris, paint and chemicals, auto parts, medicine and needles, fluorescent lights. S.A.F.E. Centers accept certain household hazardous waste, but not medical waste. LASAN directs sharps to public kiosks or approved mail-back and take-back programs; check its disposal guidance.",
    "Apartment buildings with 5 or more units: the City still picks up bulky items on call (paid through a fee on the DWP bill). Call 1-800-773-2489.",
    "Dumping is illegal in LA. Fines start at $500 (LA Municipal Code §66.25).",
    "311 phone hours: weekdays 7 a.m.–7 p.m.; weekends and holidays 8 a.m.–4:45 p.m., except Thanksgiving and Christmas. LA Sanitation’s line is open 24 hours."
   ],
   "sources": [
    "lasanbulky",
    "myla311bulky",
    "myla311faq",
    "lasanmissed",
    "lasandumping",
    "cd6services",
    "bpwmeetings",
    "safecenters",
    "mbif",
    "lamc6625",
    "appleholdassist",
    "pixelholdforme"
   ]
  }
 ],
 "answerNote": "Answers follow the template locked Oct 3, 2026 (BUILD-PLAN.md §1). Fix it now: ask, who, byWhen, how (optional). Crisis: who first. Change it for good comes from answerDepartments, with one problem-specific line (bring). Every fact is sourced; practice tips belong only in guides (roadmaps). Checked by tests/check_answers.py and tests/check_search.mjs.",
 "myla311Reports": {
  "fallback": "https://myla311.lacity.gov/s/",
  "types": {
   "scooter_dockless": {
    "requestType": "Dockless Mobility Enforcement",
    "url": "https://myla311.lacity.gov/s/report-issue?c__IssueTypeId=%2FM2gISrAVpLYq7iz5ApeBwbXDjtkKctz9Di0hXQkbG4tEnlAraj1A%2BaQx6gHB12V&c__IsPortalUser=true"
   },
   "graffiti_removal": {
    "requestType": "Graffiti Removal",
    "url": "https://myla311.lacity.gov/s/report-issue?c__IssueTypeId=eciPHY1Ri0jIt661P%2BFxS7nibhgxh2oDMUpm%2F9rHKPmmC%2FTHLhTP7FfnSdbLOPMa&c__IsPortalUser=true"
   },
   "illegal_dumping": {
    "requestType": "Illegal Dumping Item Pickup",
    "url": "https://myla311.lacity.gov/s/report-issue?c__IssueTypeId=WqoxaN4k9VmqIN%2FX2Cre91ftLS4hDE%2FuVvTDj4e6Hm6g5Uf516lc9U61ZqnbSygY&c__IsPortalUser=true"
   },
   "streetlight_repair": {
    "requestType": "Streetlight Repair Services",
    "url": "https://myla311.lacity.gov/s/report-issue?c__IssueTypeId=4yyAxUJZQW5irQNP%2FcAbKNHsjlv0vAVHu%2BTA6CO9mNUQhWL1p7WySjkAjjeUSA2x&c__IsPortalUser=true"
   },
   "dead_animal": {
    "requestType": "Dead Animal Removal",
    "url": "https://myla311.lacity.gov/s/report-issue?c__IssueTypeId=AWJr3uLfXkGZa51iCHabGfD31Y1cmXckIzYon4xgd%2FuUY5bAxbL7eoqW%2B%2FCVuH2d&c__IsPortalUser=true"
   }
  }
 },
 "contacts": {
  "lasan": {
   "icon": "🚛",
   "agency": "LA Sanitation",
   "tel": "1-800-773-2489",
   "telSource": "https://sanitation.lacity.gov/",
   "telNote": "24-hour Customer Care Center",
   "telChecked": "2026-10-25"
  },
  "myla311": {
   "icon": "📱",
   "agency": "MyLA311",
   "tel": "311",
   "web": "https://myla311.lacity.gov/s/",
   "telSource": "https://ladot.lacity.gov/residents/service-requests",
   "telChecked": "2026-10-25"
  },
  "911": {
   "icon": "🚨",
   "agency": "911",
   "tel": "911"
  },
  "socalgas": {
   "icon": "",
   "agency": "SoCalGas",
   "tel": "1-800-427-2200",
   "web": "https://www.socalgas.com/safety/safety-and-prevention/natural-gas-leak",
   "telChecked": "2026-10-25"
  },
  "lapd-nonemergency": {
   "icon": "☎️",
   "agency": "LAPD non-emergency",
   "tel": "877-275-5273",
   "web": "https://www.lapdonline.org/newsroom/implementation-of-a-new-police-non-emergency-phone-number-877-ask-lapd/",
   "cityOnly": true,
   "outside": {
    "icon": "☎️",
    "agency": "Your local police, non-emergency",
    "why": "LAPD’s line is for the City of Los Angeles. In {place}, use your local police or Sheriff’s station’s non-emergency number."
   },
   "telChecked": "2026-10-25"
  },
  "dmh": {
   "icon": "💬",
   "agency": "LA County Mental Health",
   "tel": "800-854-7771",
   "web": "https://dmh.lacounty.gov/acr/about/",
   "telChecked": "2026-10-25"
  },
  "lahsa": {
   "icon": "🤝",
   "agency": "LAHSA street outreach",
   "links": [
    [
     "Request",
     "https://www.lahsa.org/portal/apps/la-hop/"
    ]
   ],
   "jurisdiction": "Joint"
  },
  "slo": {
   "special": "slo",
   "cityOnly": true
  },
  "council": {
   "special": "council"
  },
  "bpw": {
   "icon": "🏛️",
   "agency": "Board of Public Works",
   "links": [
    [
     "Meetings",
     "https://dpw.lacity.gov/board-public-works-meetings"
    ]
   ]
  },
  "city-council": {
   "icon": "🏛️",
   "agency": "City Council",
   "links": [
    [
     "Comment",
     "https://cityclerk.lacity.org/publiccomment/"
    ],
    [
     "Meetings",
     "https://clerk.lacity.gov/calendar"
    ]
   ]
  },
  "police-commission": {
   "icon": "🏛️",
   "agency": "Police Commission",
   "links": [
    [
     "Agendas",
     "https://www.lapdonline.org/police-commission/police-commission-meetings-archives/"
    ],
    [
     "Zoom",
     "https://www.zoomgov.com/j/1603411155"
    ]
   ]
  },
  "bos": {
   "icon": "🏛️",
   "agency": "LA County Board of Supervisors",
   "links": [
    [
     "Agendas",
     "https://bos.lacounty.gov/board-meeting-agendas/"
    ]
   ]
  },
  "sidewalk-report": {
   "icon": "",
   "agency": "MyLA311 · sidewalk problem",
   "tel": "311",
   "web": "https://myla311.lacity.gov/s/report-issue?c__IssueTypeId=w3i793B4rwFbZRUHlwxEM65WQn50oWb3FJ4p70uhfNsbzn1tDFl8rJQUoAtf1T6H&c__IsPortalUser=true",
   "webLabel": "Report sidewalk",
   "telSource": "https://ladot.lacity.gov/residents/service-requests",
   "telChecked": "2026-10-25"
  },
  "sidewalk-access": {
   "icon": "",
   "agency": "Access Request Program",
   "web": "https://sidewalks.lacity.gov/access-request-program-information",
   "webLabel": "Access request"
  },
  "sidewalk-program": {
   "icon": "",
   "agency": "Bureau of Engineering · Sidewalk Division",
   "web": "https://sidewalks.lacity.gov/",
   "links": [
    [
     "Email",
     "mailto:sidewalks@lacity.org"
    ]
   ]
  },
  "ladot-safety": {
   "icon": "",
   "agency": "LADOT · traffic safety",
   "tel": "311",
   "web": "https://myla311.lacity.gov/s/",
   "webLabel": "MyLA311 Traffic Safety",
   "telChecked": "2026-10-25"
  },
  "ladwp-service": {
   "icon": "",
   "agency": "LADWP",
   "tel": "800-342-5397",
   "web": "https://www.ladwp.com/residential-services/power-outage-water-trouble",
   "telChecked": "2026-10-25"
  },
  "sce-outage": {
   "icon": "",
   "agency": "SCE",
   "tel": "1-800-611-1911",
   "web": "https://www.sce.com/outages-safety/report-outage-safety-issue",
   "webLabel": "Report an outage or safety issue",
   "telNote": "For safety issues such as an object in a power line. Report an outage online. A downed line: call 911.",
   "telChecked": "2026-10-25"
  },
  "ladot-urgent": {
   "icon": "",
   "agency": "LADOT Traffic Control Communications Center",
   "tel": "213-485-4184",
   "web": "https://ladot.lacity.gov/about/faq",
   "telChecked": "2026-10-25"
  },
  "ladot-temp-no-parking": {
   "icon": "",
   "agency": "LADOT Special Traffic Control Division",
   "tel": "(213) 485-2298",
   "web": "https://ladot.lacity.gov/about/faq",
   "telNote": "Temporary no-parking signs: requesting, reporting, or concerns.",
   "telChecked": "2026-10-25"
  },
  "ladot-customer-care": {
   "icon": "",
   "agency": "LADOT 24 Hour Customer Care Hotline",
   "tel": "1 (866) 561-9742",
   "web": "https://ladot.lacity.gov/about/faq",
   "telNote": "Citations and appeals, towed cars, abandoned vehicles, parking violations.",
   "telChecked": "2026-10-25"
  },
  "planning-help": {
   "agency": "City Planning public counters",
   "web": "https://planning.lacity.gov/contact/public-counters"
  },
  "planning-routes": {
   "agency": "Choose your next step",
   "links": [
    [
     "Check property rules (ZIMAS)",
     "https://zimas.lacity.org/"
    ],
    [
     "Find a proposed project",
     "https://planning.lacity.gov/resources/case-reports"
    ],
    [
     "Find a hearing or comment",
     "https://planning.lacity.gov/project-review/public-hearings"
    ]
   ]
  },
  "la-animal-services": {
   "icon": "",
   "agency": "LA Animal Services",
   "tel": "888-452-7381",
   "web": "https://www.laanimalservices.com/Wildlife",
   "telChecked": "2026-10-25"
  },
  "lapl-cool": {
   "icon": "",
   "agency": "LA Public Library, Public Information Office",
   "tel": "213-228-7555",
   "telSource": "https://emergency.lacity.gov/heat",
   "telNote": "The City's heat page lists this Library number for cooling-location information; every library branch is a cooling location during its regular hours.",
   "web": "https://www.lapl.org/branches",
   "telChecked": "2026-10-25"
  },
  "rap-cool": {
   "icon": "",
   "agency": "Recreation and Parks",
   "tel": "213-202-2700",
   "web": "https://www.laparks.org/",
   "telChecked": "2026-10-25"
  },
  "caltrans-csr": {
   "icon": "",
   "agency": "Caltrans Customer Service",
   "web": "https://csr.dot.ca.gov/",
   "webLabel": "Customer Service Request"
  },
  "lasd-links": {
   "icon": "",
   "agency": "Los Angeles County Sheriff",
   "web": "https://lasd.org/links/"
  },
  "county-bos-site": {
   "icon": "",
   "agency": "Board of Supervisors",
   "web": "https://bos.lacounty.gov/"
  },
  "fire-commission": {
   "icon": "🏛️",
   "agency": "Board of Fire Commissioners",
   "links": [
    [
     "Meetings and reports",
     "https://lafd.org/about-fire-commission"
    ]
   ]
  },
  "hpoz-review": {
   "icon": "🏛️",
   "agency": "City Planning · Historic Preservation Overlay Zones",
   "links": [
    [
     "Check the address (ZIMAS)",
     "https://zimas.lacity.org/"
    ],
    [
     "How HPOZ review works",
     "https://planning.lacity.gov/preservation-design/historic-district-project-review"
    ],
    [
     "Apply (Online Application System)",
     "https://plncts.lacity.org/oas"
    ],
    [
     "Your HPOZ and its planner",
     "https://planning.lacity.gov/preservation-design/local-historic-districts"
    ]
   ]
  },
  "hpoz-miracle-mile": {
   "icon": "🏛️",
   "agency": "Miracle Mile HPOZ pages",
   "links": [
    [
     "Miracle Mile (Wilshire to San Vicente)",
     "https://planning.lacity.gov/preservation-design/overlays/miracle-mile-0"
    ],
    [
     "Miracle Mile North (Beverly to Third)",
     "https://planning.lacity.gov/preservation-design/overlays/miracle-mile-north"
    ]
   ]
  },
  "ladot-speed-humps": {
   "icon": "",
   "agency": "LADOT · Residential Speed Hump Program",
   "web": "https://ladot.lacity.gov/projects/safety-programs/speed-humps",
   "webLabel": "How it works now",
   "links": [
    [
     "Neighborhood Enhanced Network map",
     "https://www.arcgis.com/home/item.html?id=ae57c142d0fc42cf9d28dc928512245f"
    ]
   ]
  },
  "ladbs-complaint": {
   "icon": "",
   "agency": "LA Building and Safety · code complaint",
   "links": [
    [
     "Report a violation at a house",
     "https://www.ladbsservices2.lacity.org/OnlineServices/?service=rav"
    ],
    [
     "Duplex or apartment (Housing Department)",
     "https://housingapp.lacity.org/ReportViolation/Pages/ReportViolation"
    ],
    [
     "Check complaint status",
     "https://www.ladbsservices2.lacity.org/OnlineServices/?service=plr"
    ]
   ]
  },
  "streetsla-row": {
   "icon": "",
   "agency": "StreetsLA · public right of way",
   "web": "https://streets.lacity.gov/services/public-right-of-way",
   "webLabel": "The rule (LAMC 56.08)"
  },
  "ohr": {
   "icon": "🏛️",
   "agency": "City Planning · Office of Historic Resources",
   "tel": "(213) 847-3676",
   "telSource": "https://planning.lacity.gov/preservation-design/contact",
   "telChecked": "2026-11-02",
   "web": "https://planning.lacity.gov/preservation-design/contact",
   "webLabel": "Contact OHR",
   "links": [
    [
     "How Monument review works (FAQ)",
     "https://planning.lacity.gov/odocument/ea238abd-6f95-419f-91fb-eaca56b7f2bc/Info%20Brief%20HCM%20Process%20FAQs.pdf"
    ]
   ]
  },
  "bsl": {
   "icon": "💡",
   "agency": "Bureau of Street Lighting",
   "web": "https://lights.lacity.gov/contact_us",
   "webLabel": "Contact form",
   "links": [
    [
     "Petition forms",
     "https://lights.lacity.gov/residents/svc_provides"
    ]
   ],
   "webChecked": "2026-11-04"
  }
 },
 "answerDepartments": {
  "sanitation": {
   "governs": [
    {
     "ref": "bpw",
     "why": "Governs LA Sanitation."
    }
   ],
   "contact": [
    {
     "ref": "council",
     "why": "Your council office follows up with City departments on requests that stall."
    },
    {
     "ref": "city-council",
     "why": "Votes on LA Sanitation’s budget."
    }
   ],
   "when": "Board of Public Works: 10 a.m., usually Mon, Wed and Fri, City Hall Room 350 or Zoom. City Council: Tue, Wed and Fri at 10 a.m.; written comment online.",
   "why": "The Board governs LA Sanitation; the Council votes on its budget.",
   "sources": [
    [
     "Board of Public Works: meetings",
     "https://dpw.lacity.gov/board-public-works-meetings"
    ],
    [
     "City Clerk: Council meetings",
     "https://clerk.lacity.gov/calendar"
    ],
    [
     "Council written comment",
     "https://cityclerk.lacity.org/publiccomment/"
    ]
   ],
   "calendar": true
  },
  "police-crisis": {
   "governs": [
    {
     "ref": "police-commission",
     "why": "Oversees LAPD."
    },
    {
     "ref": "bos",
     "why": "Runs the County, including the Department of Mental Health."
    }
   ],
   "contact": [
    {
     "ref": "slo",
     "why": "For problems that keep coming back."
    },
    {
     "ref": "council",
     "why": "Votes on the City budget and can raise a problem with City departments."
    }
   ],
   "when": "Police Commission: usually Tuesdays at 9:30 a.m., by Zoom or phone; written comments by 5 p.m. the day before. Board of Supervisors: public comment on its agendas.",
   "why": "The Commission oversees LAPD; the County runs the Department of Mental Health.",
   "sources": [
    [
     "Police Commission meetings",
     "https://www.lapdonline.org/police-commission/police-commission-meetings-archives/"
    ],
    [
     "Board of Supervisors agendas",
     "https://bos.lacounty.gov/board-meeting-agendas/"
    ]
   ]
  },
  "fire-crisis": {
   "governs": [
    {
     "ref": "fire-commission",
     "why": "Oversees LAFD, which answers fire and medical emergencies in the City."
    }
   ],
   "contact": [
    {
     "ref": "council",
     "why": "Votes on the City budget and can raise a problem with City departments."
    }
   ],
   "when": "Fire Commission: generally the first and third Tuesday of each month at 9:00 a.m., Room 1820, City Hall East. Photo ID and a security screening may be needed to enter.",
   "why": "The Commission oversees LAFD. Its reports and meeting recordings are public.",
   "sources": [
    [
     "Board of Fire Commissioners",
     "https://lafd.org/about-fire-commission"
    ]
   ]
  },
  "council": {
   "governs": [],
   "contact": [
    {
     "ref": "council",
     "why": "Can help you find who handles it when the route is unclear."
    },
    {
     "ref": "city-council",
     "why": "Votes on the City budget."
    }
   ],
   "when": "City Council: Tuesday, Wednesday and Friday at 10 a.m.; written comment online, from anywhere.",
   "why": "Council offices follow up with City departments on requests that stall.",
   "sources": [
    [
     "City Clerk: Council meetings",
     "https://clerk.lacity.gov/calendar"
    ],
    [
     "Council written comment",
     "https://cityclerk.lacity.org/publiccomment/"
    ]
   ],
   "calendar": true
  },
  "sidewalks": {
   "governs": [
    {
     "ref": "sidewalk-program",
     "why": "Administers the City’s Sidewalk Repair Program."
    }
   ],
   "contact": [
    {
     "ref": "sidewalk-program",
     "why": "Ask about your existing report and the repair route."
    },
    {
     "ref": "council",
     "why": "Ask about funding options for a location that remains inaccessible."
    }
   ],
   "when": "Contact the program with your existing SR number. Access requests are prioritized; duplicate requests do not move a location ahead.",
   "why": "The City says general sidewalk repair requests currently have no funding for permanent repairs. Council offices may help identify funding resources.",
   "sources": [
    [
     "Safe Sidewalks LA: reporting options",
     "https://sidewalks.lacity.gov/"
    ],
    [
     "Access Request Program FAQ",
     "https://sidewalks.lacity.gov/access-request-program-frequently-asked-questions"
    ],
    [
     "Bureau of Engineering: Sidewalk Division",
     "https://engineering.lacity.gov/about-us/divisions/sidewalk-repair-program"
    ]
   ]
  },
  "pedestrian-safety": {
   "governs": [
    {
     "ref": "ladot-safety",
     "why": "District engineers evaluate street-safety concerns."
    }
   ],
   "contact": [
    {
     "ref": "ladot-safety",
     "why": "Ask which engineer is reviewing the location and what happens next."
    },
    {
     "ref": "council",
     "why": "Ask your district office to help raise an unresolved safety concern with LADOT."
    }
   ],
   "when": "Start with a service request. If the response is unclear, ask LADOT and your council office for the next review step.",
   "why": "LADOT evaluates safety needs and priorities. A request does not guarantee a particular crossing treatment or installation date.",
   "sources": [
    [
     "LADOT: pedestrian safety",
     "https://ladot.lacity.gov/dotnews/ladots-commitment-pedestrian-safety"
    ],
    [
     "LADOT: safety programs",
     "https://ladot.lacity.gov/projects/safety-programs"
    ],
    [
     "LADOT: service requests",
     "https://ladot.lacity.gov/residents/service-requests"
    ]
   ]
  },
  "service-follow-up": {
   "governs": [],
   "contact": [
    {
     "ref": "myla311",
     "why": "Check the assigned department and the status of your City service report."
    },
    {
     "ref": "council",
     "why": "Your district office can help follow up with City departments."
    }
   ],
   "when": "Follow up using your SR number and the department identified on your report.",
   "why": "Keep the original report and new observations together so the office can understand what remains unresolved.",
   "sources": [
    [
     "MyLA311: service requests",
     "https://lacity.gov/myla311"
    ]
   ]
  },
  "water-service": {
   "governs": [],
   "contact": [
    {
     "ref": "ladwp-service",
     "why": "Follow up directly about your water service report."
    }
   ],
   "when": "Ask LADWP for the status using the reference from your original report.",
   "why": "Keep dates and observations together so LADWP can identify the unresolved service issue.",
   "sources": [
    [
     "LADWP: water trouble",
     "https://www.ladwp.com/residential-services/power-outage-water-trouble"
    ]
   ]
  },
  "planning": {
   "contact": [
    {
     "ref": "planning-help",
     "why": "Ask which planner or decision-maker handles the property or case."
    }
   ],
   "when": "Hearing and response dates depend on the case. Check its current notice and ask the assigned planner.",
   "why": "Planning applications follow different decision paths; a commission is not the decision-maker for every project.",
   "sources": [
    [
     "Planning case reports and mapping",
     "https://planning.lacity.gov/resources/case-reports"
    ],
    [
     "Planning public hearings",
     "https://planning.lacity.gov/project-review/public-hearings"
    ],
    [
     "Planning public counters",
     "https://planning.lacity.gov/contact/public-counters"
    ]
   ]
  },
  "animal-services": {
   "governs": [],
   "contact": [
    {
     "ref": "la-animal-services",
     "why": "LA Animal Services' main number for a coyote concern."
    }
   ],
   "when": "Call LA Animal Services' main number and say where the coyote is.",
   "why": "LA Animal Services takes coyote and other wildlife concerns.",
   "sources": [
    [
     "LA Animal Services: wildlife",
     "https://www.laanimalservices.com/Wildlife"
    ]
   ]
  },
  "heat-sites": {
   "governs": [],
   "contact": [
    {
     "ref": "myla311",
     "why": "Ask 311 which library or park site is open."
    }
   ],
   "when": "Library and park sites follow their regular open hours.",
   "why": "The City heat page points to libraries and park sites.",
   "sources": [
    [
     "LA City Emergency Management: heat",
     "https://emergency.lacity.gov/heat"
    ]
   ]
  },
  "caltrans": {
   "governs": [],
   "jurisdiction": "State",
   "contact": [
    {
     "ref": "caltrans-csr",
     "why": "Report a maintenance problem, such as a pothole, here."
    }
   ],
   "when": "Monday to Friday, 8 a.m.–4 p.m.",
   "why": "To report a maintenance-related problem, such as a pothole, use the Customer Service Request.",
   "sources": [
    [
     "Caltrans: public affairs FAQs",
     "https://dot.ca.gov/programs/public-affairs/faqs"
    ],
    [
     "Caltrans Customer Service Request",
     "https://csr.dot.ca.gov/"
    ]
   ]
  },
  "sheriff-info": {
   "governs": [],
   "contact": [
    {
     "ref": "lasd-links",
     "why": "LASD patrols 153 unincorporated communities and 42 of 88 cities."
    }
   ],
   "when": "The Sheriff links page lists that patrol coverage.",
   "why": "LASD patrols 153 unincorporated communities and 42 of 88 cities.",
   "sources": [
    [
     "Los Angeles County Sheriff: links",
     "https://lasd.org/links/"
    ]
   ]
  },
  "supervisor-info": {
   "governs": [],
   "contact": [
    {
     "ref": "county-bos-site",
     "why": "The Board site links each district map."
    }
   ],
   "when": "The Board site links each district map. Both lookups go by address.",
   "why": "The Board of Supervisors is the governing body of the County of Los Angeles, its executive and legislative head.",
   "sources": [
    [
     "Board of Supervisors",
     "https://bos.lacounty.gov/"
    ],
    [
     "NeighborhoodInfo",
     "https://lacity.gov/neighborhoodinfo"
    ]
   ]
  },
  "power-note": {
   "governs": [],
   "contact": [
    {
     "ref": "ladwp-service",
     "why": "In the City of LA, electricity comes from LADWP."
    }
   ],
   "when": "Most of the rest of LA County gets power from Southern California Edison, but a few cities run their own utilities.",
   "why": "In the City of LA, electricity comes from LADWP.",
   "sources": [
    [
     "LADWP: facts and figures",
     "https://www.ladwp.com/who-we-are/power-system/facts-figures"
    ],
    [
     "SCE: our service territory",
     "https://www.sce.com/about-sce"
    ]
   ]
  },
  "historic-review": {
   "governs": [
    {
     "ref": "hpoz-review",
     "why": "City Planning decides; the HPOZ Board reviews in public and recommends."
    },
    {
     "ref": "ohr",
     "why": "For a Monument, the Office of Historic Resources and the Cultural Heritage Commission."
    }
   ],
   "contact": [
    {
     "ref": "hpoz-miracle-mile",
     "why": "The planner is the first call for a project or an unpermitted change in either HPOZ."
    },
    {
     "ref": "council",
     "why": "Adopts each HPOZ and its boundaries, with the City Planning Commission."
    }
   ],
   "when": "Miracle Mile HPOZ Board: first and third Wednesday, 6 p.m., Fairfax Branch Library, 161 S Gardner St. Miracle Mile North: second and fourth Tuesday, 6:30 p.m., same library.",
   "why": "The Board, five members, reviews projects in public and recommends; City Planning issues the decision, appealable within 15 days for certificates.",
   "sources": [
    [
     "Office of Historic Resources: HPOZ FAQs",
     "https://planning.lacity.gov/odocument/1a885676-568b-40fb-b174-00730dd249bf/Info%20Brief%20HPOZ%20FAQs.pdf"
    ],
    [
     "Miracle Mile HPOZ",
     "https://planning.lacity.gov/preservation-design/overlays/miracle-mile-0"
    ],
    [
     "Miracle Mile North HPOZ",
     "https://planning.lacity.gov/preservation-design/overlays/miracle-mile-north"
    ],
    [
     "City Planning: local designation process",
     "https://planning.lacity.gov/preservation-design/local-designation-process"
    ]
   ]
  },
  "traffic-calming": {
   "governs": [
    {
     "ref": "city-council",
     "why": "Adopted the ranking method in April 2025 and sets the program's budget."
    }
   ],
   "contact": [
    {
     "ref": "council",
     "why": "Can press for a street, confirm its rank, and carry a motion for more funding."
    },
    {
     "ref": "ladot-safety",
     "why": "Ask which engineer reviews the location and what happens next."
    }
   ],
   "when": "Council File 24-0332 holds the program's reports (closed Dec. 2025); the Transportation Committee hears LADOT. Your council office can say when the list is next updated.",
   "why": "The Council replaced first-come applications in April 2025 with LADOT's ranking by crash history, equity and nearby schools, parks and transit, across the Neighborhood Enhanced Network.",
   "sources": [
    [
     "LADOT: Residential Speed Hump Program",
     "https://ladot.lacity.gov/projects/safety-programs/speed-humps"
    ],
    [
     "LADOT report to Council, Nov. 5, 2025 (Council File 24-0332)",
     "https://cityclerk.lacity.org/onlinedocs/2024/24-0332_rpt_dot_11-05-25.pdf"
    ],
    [
     "Council File 24-0332",
     "https://lms.lacity.gov/files/24-0332"
    ]
   ]
  },
  "code-enforcement": {
   "contact": [
    {
     "ref": "council",
     "why": "Can ask Building and Safety about a complaint that has stalled."
    },
    {
     "ref": "ladbs-complaint",
     "why": "Check the complaint's status before escalating."
    }
   ],
   "when": "Complaints are handled in priority order by health and safety impact; there is no promised inspection date. Check status with the complaint number.",
   "why": "Building and Safety enforces the zoning code on private property, including front yard fence heights under Section 12.22 C.20(f); the newer code names hedges too.",
   "sources": [
    [
     "LADBS: allowable fence height",
     "https://dbs.lacity.gov/node/2332"
    ],
    [
     "LADBS: Code Enforcement",
     "https://dbs.lacity.gov/services/code-enforcement-complaints-and-compliance"
    ],
    [
     "City Planning: fences, walls and hedges (Chapter 1A form)",
     "https://planning.lacity.gov/odocument/39aa1d5a-d13d-449c-9bfd-6bc25f086527/CP13-2075.1.A_Fences.pdf"
    ]
   ]
  }
 },
 "answers": [
  {
   "id": "bulky-item",
   "title": "A couch on the curb",
   "kind": "everyday",
   "scope": "city",
   "department": "sanitation",
   "reviewed": "2026-10-03",
   "match": "\\b(couch(es)?|sofas?|mattress(es)?|box ?springs?|bulky|furniture|dressers?|appliances?|baskets?|planters?|armchairs?|chairs?|metal frames?|fridges?|refrigerators?|washers?|dryers?|recliners?|futons?)\\b",
   "phrases": [
    "couch on the curb",
    "a couch on the curb",
    "mattress on the sidewalk",
    "old sofa in front of my house",
    "get rid of a fridge",
    "bulky item pickup",
    "someone dumped a couch",
    "dresser on the curb",
    "someone dumped a mattress",
    "basura"
   ],
   "now": {
    "ask": "Yours: a <b>Bulky Item Pickup</b>; have a list of the items. Someone dumped it: an <b>Illegal Dumping Item Pickup</b>.",
    "who": [
     {
      "ref": "lasan",
      "why": "Picks it up free, yours or dumped. Phone line open 24 hours.",
      "web": "https://sanitation.lacity.gov/services/schedule-bulky-item-pickup"
     },
     {
      "ref": "myla311",
      "why": "Booking Bulky Item Pickup online in MyLA311 needs an Angeleno Account. Or call LA Sanitation at 1-800-773-2489."
     }
    ],
    "byWhen": "Yours: book at least one business day before trash day; not picked up by 6 p.m., report <b>Service Not Complete</b>. Dumped: the goal is 48 hours.",
    "how": "Write down the SR number you’re given. You’ll need it to follow up."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number and date for each pickup that didn’t happen, or each time things were dumped at the same spot.",
   "guide": "bulky-item",
   "guideLabel": "Guide: get a couch picked up, with a call script",
   "sources": [
    [
     "LA Sanitation: bulky items",
     "https://sanitation.lacity.gov/services/schedule-bulky-item-pickup"
    ],
    [
     "Illegal dumping",
     "https://sanitation.lacity.gov/programs/illegal-dumping-clean"
    ],
    [
     "Missed collection",
     "https://sanitation.lacity.gov/services/report-missed-collection"
    ],
    [
     "MyLA311 FAQ",
     "https://lacity.gov/myla311/myla311-frequently-asked-questions"
    ]
   ]
  },
  {
   "id": "illegal-dumping",
   "title": "Illegal dumping",
   "kind": "everyday",
   "scope": "city",
   "department": "sanitation",
   "reviewed": "2026-11-02",
   "match": "\\b(dump(ed|ing|s)?|abandoned (items?|stuff|junk|tires?|furniture)|piles? of (junk|trash|debris)|construction debris|tires? (left|dumped))\\b",
   "phrases": [
    "illegal dumping",
    "someone dumped trash in the alley",
    "pile of junk on the sidewalk",
    "abandoned tires",
    "construction debris dumped",
    "people keep dumping on my street",
    "pile of trash on sidewalk",
    "alley dump",
    "dirt dumped",
    "remodel drywall dumped",
    "construction debris",
    "demolition debris",
    "someone dumped junk on a vacant lot"
   ],
   "now": {
    "ask": "An <b>Illegal Dumping Item Pickup</b>. Say what it is: bulky items, electronic waste, or metal and appliances. Debris under bushes beside a bin counts, StreetsLA says.",
    "who": [
     {
      "ref": "lasan",
      "why": "Clears dumped items. Phone line open 24 hours.",
      "web": "https://sanitation.lacity.gov/programs/illegal-dumping-clean"
     },
     {
      "ref": "myla311",
      "why": "The City’s service line and app."
     }
    ],
    "byWhen": "LASAN works hard to maintain a 48-hour response time to clear out reported illegal dumping sites. That is a stated target, not a guarantee.",
    "how": "Add a photo and the nearest address. You can report anonymously, but if they need details and can’t reach you, the request may be canceled. Dumping on a vacant lot or private property goes to StreetsLA (Bureau of Street Services), 800-996-2489."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number and date for each time things were dumped at the same spot.",
   "sources": [
    [
     "LA Sanitation: illegal dumping",
     "https://sanitation.lacity.gov/programs/illegal-dumping-clean"
    ],
    [
     "MyLA311 FAQ",
     "https://lacity.gov/myla311/myla311-frequently-asked-questions"
    ],
    [
     "MyLA311",
     "https://myla311.lacity.gov/s/"
    ],
    [
     "StreetsLA Customer Service, written guidance to Civic Atlas (November 2, 2026)",
     "https://streetsla.lacity.org/"
    ]
   ],
   "jit": {
    "title": "Before you report: illegal dumping",
    "capture": [
     "Location (the MyLA311 address). Other fields were not verified."
    ],
    "clock": "Reporting starts LA Sanitation's clock: 48 hours is a stated target, not a guarantee. LASAN works hard to maintain a 48-hour response time to clear out reported illegal dumping sites.",
    "next": "Report it in MyLA311 (type: Illegal Dumping Item Pickup) or call LA Sanitation's 24-hour Customer Care Center at 1-800-773-2489. \"Service Requests (SRs) submitted by community members are the primary force driving our daily cleanup routes.\" Your own bulky items are a separate, free pickup: schedule at least one business day before your trash day (LASAN-serviced single-family homes).",
    "button": "Report in MyLA311",
    "href": "https://myla311.lacity.gov/s/report-issue?c__IssueTypeId=WqoxaN4k9VmqIN%2FX2Cre91ftLS4hDE%2FuVvTDj4e6Hm6g5Uf516lc9U61ZqnbSygY&c__IsPortalUser=true",
    "call": "800-773-2489",
    "alt": "Not this? See other options",
    "altHref": "?answer=bulky-item"
   }
  },
  {
   "id": "missed-pickup",
   "title": "Missed trash pickup",
   "kind": "everyday",
   "scope": "city",
   "department": "sanitation",
   "reviewed": "2026-10-03",
   "match": "\\b(miss(ed)?|skipp?(ed)?|forgot)\\b.*\\b(pick ?ups?|trash|garbage|recycling|bins?|collections?|street|house|block)\\b|\\b(trash|garbage|recycling|bins?|pick ?ups?|truck)\\b.*\\b(miss(ed)?|skipp?(ed)?|forgot)\\b|\\b(not|never|didn'?t|did not|wasn'?t|weren'?t)\\b.*\\b(picked up|collected|emptied|pick (it |them )?up|empty)\\b",
   "phrases": [
    "missed trash pickup",
    "my trash wasn't picked up",
    "recycling not collected",
    "they skipped my bins",
    "green bin wasn't emptied",
    "garbage truck missed our street"
   ],
   "now": {
    "ask": "<b>Service Not Complete</b> (a missed collection). Say which bin: black for trash, blue for recycling, green for organics.",
    "who": [
     {
      "ref": "lasan",
      "why": "Collects your bins. Phone line open 24 hours.",
      "web": "https://sanitation.lacity.gov/services/report-missed-collection"
     },
     {
      "ref": "myla311",
      "why": "The City’s service line and app."
     }
    ],
    "byWhen": "Wait until 6 p.m. on collection day; your street may not be done yet. Then report it.",
    "how": "Next time, put bins at the curb by 6 a.m., 3 feet apart and away from parked cars."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number and date for each missed pickup.",
   "sources": [
    [
     "LA Sanitation: missed collection",
     "https://sanitation.lacity.gov/services/report-missed-collection"
    ],
    [
     "MyLA311",
     "https://myla311.lacity.gov/s/"
    ]
   ]
  },
  {
   "id": "trash-overflowing",
   "title": "Trash overflowing",
   "kind": "everyday",
   "scope": "city",
   "department": "sanitation",
   "reviewed": "2026-10-03",
   "match": "\\b(overflow\\w*|over.?flowing|too full|always full|full)\\b.*\\b(trash|garbage|bins?|cans?|litter|dumpsters?|receptacles?)\\b|\\b(trash|garbage|bins?|cans?|litter|dumpsters?)\\b.*\\b(overflow\\w*|over.?flowing|full)\\b",
   "phrases": [
    "trash overflowing",
    "overflowing trash can on the sidewalk",
    "public trash can is full",
    "my bins are always full",
    "litter can overflowing at the bus stop",
    "overflowing city sidewalk can",
    "public trash can overflowing",
    "wire basket overflow",
    "litter receptacle overflow"
   ],
   "now": {
    "ask": "A can on the sidewalk: <b>Public Street Receptacles</b>, then <b>Overflowing Container</b>. Your own bins not emptied: <b>Service Not Complete</b>.",
    "who": [
     {
      "ref": "lasan",
      "why": "Empties street cans and your bins. Phone line open 24 hours.",
      "web": "https://sanitation.lacity.gov/programs/public-trash-cans-and-sidewalk-bins-los-angeles"
     },
     {
      "ref": "myla311",
      "why": "The City’s service line and app."
     }
    ],
    "byWhen": "Your bins: after 6 p.m. on pickup day. Public cans are emptied daily, so one that’s full is worth reporting.",
    "how": "In the app, tap the can on the map and add a photo. Bins always full? Extra Capacity Tags ($2 a bag) or an extra bin."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR numbers and dates, and whether it’s the same can or the same bins each time.",
   "more": {
    "label": "LA Sanitation in the Atlas",
    "office": "sanitation"
   },
   "sources": [
    [
     "LA Sanitation: public trash cans",
     "https://sanitation.lacity.gov/programs/public-trash-cans-and-sidewalk-bins-los-angeles"
    ],
    [
     "Missed collection",
     "https://sanitation.lacity.gov/services/report-missed-collection"
    ],
    [
     "Extra capacity",
     "https://sanitation.lacity.gov/services/extra-capacity-charges"
    ],
    [
     "MyLA311",
     "https://myla311.lacity.gov/s/"
    ]
   ],
   "exclude": "\\b(loose litter|street full of litter|litter all over|plastic bags and litter)\\b"
  },
  {
   "id": "dead-animal",
   "title": "A dead animal",
   "kind": "everyday",
   "scope": "city",
   "department": "sanitation",
   "reviewed": "2026-10-03",
   "match": "\\b(dead|deceased)\\s+(\\w+\\s+)?(animal|cat|dog|raccoon|o?possum|bird|pigeon|coyote|skunk|squirrel|rat|deer|rabbit)s?\\b|\\broad ?kill\\b|\\b(animal )?carcass\\b",
   "phrases": [
    "dead cat in the street",
    "dead animal on the sidewalk",
    "roadkill on my street",
    "dead raccoon in the alley",
    "dead bird on the curb",
    "dead possum in front of my house",
    "dead animal on road",
    "dead animal on sidewalk",
    "dead animal in the street"
   ],
   "now": {
    "ask": "A <b>Dead Animal Removal</b>. Say what kind of animal and where it is: curb, street, alley or sidewalk.",
    "who": [
     {
      "ref": "lasan",
      "why": "Removes dead animals. Phone line open 24 hours.",
      "web": "https://sanitation.lacity.gov/services/request-dead-animal-pickup"
     },
     {
      "ref": "myla311",
      "why": "The City’s service line and app.",
      "web": "https://myla311.lacity.gov/s/report-issue?c__IssueTypeId=AWJr3uLfXkGZa51iCHabGfD31Y1cmXckIzYon4xgd%2FuUY5bAxbL7eoqW%2B%2FCVuH2d&c__IsPortalUser=true",
      "webLabel": "Report in MyLA311",
      "links": [
       [
        "MyLA311 home",
        "https://myla311.lacity.gov/s/"
       ]
      ]
     }
    ],
    "byWhen": "LA Sanitation says a crew aims to remove it within 24 hours; MyLA311 says it is typically removed the next business day. Sources differ.",
    "how": "It has to be somewhere the crew can reach. On private property, LA Sanitation needs a waiver to enter. LA Sanitation doesn't collect horses or cows; use a private removal service.",
    "followUp": "Still there after the next business day? Call back with your SR number."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number and date for each report, if animals keep being left at the same spot.",
   "sources": [
    [
     "LA Sanitation: dead animal pickup",
     "https://sanitation.lacity.gov/services/request-dead-animal-pickup"
    ],
    [
     "MyLA311",
     "https://myla311.lacity.gov/s/"
    ]
   ]
  },
  {
   "id": "street-crisis",
   "title": "Someone in crisis on the street",
   "kind": "crisis",
   "scope": "any",
   "department": "police-crisis",
   "reviewed": "2026-10-25",
   "match": "\\b(erratic|sketchy|dangerous|violent|threatening|drugs?|drug.?induced|high|overdos\\w*|crisis|mental(ly)?)\\b",
   "requires": "\\b(homeless|unhoused|person|people|man|woman|guy|someone|somebody|neighbor)\\b",
   "phrases": [
    "erratic homeless person",
    "sketchy homeless",
    "dangerous homeless",
    "drug induced unhoused",
    "someone in a mental health crisis on the street",
    "someone in crisis on the street",
    "guy on drugs yelling at people"
   ],
   "now": {
    "who": [
     {
      "ref": "911",
      "why": "Someone is in danger right now."
     },
     {
      "ref": "lapd-nonemergency",
      "why": "Erratic, no immediate danger. May send an unarmed team."
     },
     {
      "ref": "dmh",
      "why": "A mental-health crisis. Always open."
     },
     {
      "ref": "lahsa",
      "why": "Not urgent; needs services or housing."
     },
     {
      "ref": "slo",
      "why": "For problems that keep coming back."
     }
    ],
    "how": "Say what you see and exactly where. On the non-emergency line, choose non-emergency dispatch. Dispatch decides who goes; where available, that can be an unarmed CIRCLE team.",
    "howOutside": "Say what you see and exactly where.",
    "byWhen": "Danger: call 911 now. The County line is always open. Outreach can take a few days.",
    "safety": [
     "Say what you see and exactly where.",
     "Keep your distance."
    ]
   },
   "bridge": "Keeps happening? Write down each date and place. That’s the pattern.",
   "bring": "Each date, time and exact place, and what happened when you called.",
   "more": {
    "label": "Who is who: every crisis team",
    "href": "site/who-is-who.html#crisis-support"
   },
   "sources": [
    [
     "Mayor’s office: CIRCLE",
     "https://mayor.lacity.gov/news/keeping-angelenos-safe-mayor-bass-announces-circle-program-expanding-more-neighborhoods-west"
    ],
    [
     "LA County DMH",
     "https://dmh.lacounty.gov/acr/about/"
    ],
    [
     "LAHSA: LA-HOP",
     "https://www.lahsa.org/portal/apps/la-hop/"
    ],
    [
     "LAPD: 877-ASK-LAPD",
     "https://www.lapdonline.org/newsroom/implementation-of-a-new-police-non-emergency-phone-number-877-ask-lapd/"
    ]
   ]
  },
  {
   "id": "danger-from-person",
   "title": "Someone behaving dangerously or exposing themselves",
   "kind": "crisis",
   "scope": "any",
   "department": "police-crisis",
   "reviewed": "2026-11-07",
   "match": "^(?![\\s\\S]*\\b(?:last (?:night|week|month|year|monday|tuesday|wednesday|thursday|friday|saturday|sunday)|yesterday|(?:days?|weeks?|months?|hours?|years?) ago|a while ago|earlier)\\b(?![\\s\\S]*\\b(?:right now|happening now|still happening|in progress)\\b))[\\s\\S]*\\b(naked|nude|expos(ing|ed) (him|her|them)sel(f|ves)|indecent(ly)?|flash(ing|er|ed) (people|kids|children|at|us|me)|masturbat\\w*|(stepping|walking|running|lunging|wandering|stumbling) (in|into|out into) traffic|in traffic|chasing (people|kids|children|cars)|attacking (people|someone|a (man|woman|person)))\\b",
   "requires": "\\b(man|woman|guy|person|someone|somebody|people|he|she|they|kid|teen|naked|nude)\\b",
   "phrases": [
    "naked man under the 101 on ramp",
    "a man exposing himself to kids outside the school",
    "man stepping into traffic on the on-ramp",
    "someone attacking people on the corner",
    "a guy is flashing people at the bus stop",
    "naked person walking into traffic"
   ],
   "now": {
    "who": [
     {
      "ref": "911",
      "why": "Someone is in danger now, or a person is in traffic."
     },
     {
      "ref": "lapd-nonemergency",
      "why": "No one is in immediate danger: lewd conduct or a disturbance to report."
     }
    ],
    "how": "Call from a safe place. Say what the person is doing and exactly where. Do not approach or confront them.",
    "byWhen": "Danger or a person in traffic: 911 now. Otherwise the non-emergency line, any time.",
    "safety": [
     "Keep your distance.",
     "Do not confront the person."
    ]
   },
   "bridge": "Keeps happening at one spot? Note each date and place. That’s the pattern.",
   "bring": "Each date, time and exact place, what the person did, and what happened when you called.",
   "more": {
    "label": "Who is who: every crisis team",
    "href": "site/who-is-who.html#crisis-support"
   },
   "sources": [
    [
     "LAPD: 877-ASK-LAPD (1-877-275-5273), the non-emergency line; 911 for emergencies",
     "https://www.lapdonline.org/newsroom/implementation-of-a-new-police-non-emergency-phone-number-877-ask-lapd/"
    ]
   ]
  },
  {
   "id": "council-meeting",
   "title": "A City Council meeting",
   "kind": "everyday",
   "scope": "city",
   "department": "council",
   "reviewed": "2026-10-25",
   "match": "\\b(city )?council (meeting|meets|session|agenda|hearing)s?\\b|\\b(next|upcoming|this week'?s?) (city )?council\\b|\\bpublic comment\\b|\\b(speak|testify|comment) (at|to|before) (the )?(city )?council\\b|\\bwhen does (the )?(city )?council meet\\b",
   "phrases": [
    "next city council meeting",
    "when does city council meet",
    "how do i speak at city council",
    "public comment at city council",
    "council meeting this week",
    "city council agenda"
   ],
   "now": {
    "ask": "To speak: in person (sign in at the speaker kiosk), or by phone during the meeting: 833-435-1820, ID 165 917 6148, then *9. From anywhere: a <b>written comment</b>.",
    "who": [
     {
      "ref": "city-council",
      "why": "Meets Tuesday, Wednesday and Friday at 10 a.m."
     },
     {
      "ref": "council",
      "why": "Your council member votes on every item."
     }
    ],
    "byWhen": "Tuesdays, Wednesdays and Fridays at 10 a.m., City Hall Room 340. Check the agenda first; it lists every item.",
    "how": "Watch live online or on Channel 35. Find the item’s Council file number to comment in writing."
   },
   "bridge": "Keeps coming up? Follow its Council file. That’s the record.",
   "bring": "The Council file number, and what you want the Council to do.",
   "sources": [
    [
     "City Clerk: Council meetings and agendas",
     "https://clerk.lacity.gov/calendar"
    ],
    [
     "Council written comment",
     "https://cityclerk.lacity.org/publiccomment/"
    ],
    [
     "Look up a Council file",
     "https://cityclerk.lacity.org/lacityclerkconnect/"
    ]
   ],
   "calendarNow": true
  },
  {
   "id": "sidewalk-repair",
   "title": "A broken or uneven sidewalk",
   "kind": "everyday",
   "scope": "city",
   "department": "sidewalks",
   "reviewed": "2026-10-04",
   "match": "\\b(sidewalks?|curb ramps?)\\b",
   "requires": "\\b(crack\\w*|broken|uneven|buckl\\w*|lift\\w*|rais\\w*|repair\\w*|damag\\w*|trip\\w*|roots?|pushing up|missing|inaccessible)\\b",
   "phrases": [
    "huge cracks in the sidewalk",
    "broken sidewalk",
    "uneven sidewalk outside the library",
    "tree roots pushing up the sidewalk",
    "repair a damaged curb ramp",
    "sidewalk trip hazard",
    "uneven sidewalk",
    "raised concrete",
    "hole in sidewalk",
    "sidewalk uplift",
    "sidewalk buckling",
    "roots cracking sidewalk",
    "root pruning",
    "tree roots lifting sidewalk"
   ],
   "now": {
    "ask": "Report a <b>Sidewalk Problem</b>. If a mobility disability makes the route inaccessible, use the <b>Access Request Program</b>, yourself or for an identified person.",
    "who": [
     {
      "ref": "sidewalk-report",
      "why": "Takes general damage reports."
     },
     {
      "ref": "sidewalk-access",
      "why": "For barriers affecting someone with a mobility disability."
     }
    ],
    "byWhen": "Reporting does not schedule a permanent repair. General repairs currently lack funding; the Access Request Program prioritizes eligible requests and repairs can take years.",
    "how": "Give the location and describe the damage or access barrier. Save the SR number.",
    "followUp": "Ask the Sidewalk Division about your existing SR number: sidewalks@lacity.org. An acknowledgment is not a repair date."
   },
   "bridge": "Need a repair commitment or funding?",
   "bring": "The location, photos of the barrier, your SR number, and earlier replies.",
   "sources": [
    [
     "Safe Sidewalks LA: reporting options",
     "https://sidewalks.lacity.gov/"
    ],
    [
     "Access Request Program FAQ",
     "https://sidewalks.lacity.gov/access-request-program-frequently-asked-questions"
    ],
    [
     "Bureau of Engineering: Sidewalk Division",
     "https://engineering.lacity.gov/about-us/divisions/sidewalk-repair-program"
    ]
   ],
   "exclude": "\\b(couch(es)?|sofas?|mattress(es)?|furniture|garbage|trash|dump(ed|ing)?|encampment|homeless|tents?|glass|scooters?|dockless|e-?bikes?)\\b"
  },
  {
   "id": "safer-crossing",
   "title": "A safer place to cross",
   "kind": "everyday",
   "scope": "city",
   "department": "pedestrian-safety",
   "reviewed": "2026-10-04",
   "match": "\\b(cross\\s*walks?|pedestrian (crossing|safety)|safer (place|way) to cross|safe (place|way) to cross|dangerous crossing|unsafe crossing)\\b|\\b(cross(ing)? (the |this )?(street|road))\\b|\\b(cars?|drivers?)\\b.*\\b(stop|yield)\\b.*\\b(crossing|pedestrians?)\\b",
   "phrases": [
    "How do I get a protected crosswalk?",
    "request a protected cross walk",
    "I want a safer place to cross the street",
    "cars do not stop for people crossing here",
    "Do I need to attend a city council meeting to get a protected crosswalk?",
    "pedestrian safety at an intersection"
   ],
   "now": {
    "ask": "Ask <b>LADOT to evaluate pedestrian safety</b> at the location. You can start with a service request; you do not need to attend a Council meeting first.",
    "who": [
     {
      "ref": "ladot-safety",
      "why": "Submit through MyLA311, or call 311 and ask to route your concern to LADOT."
     }
    ],
    "byWhen": "No guaranteed review or installation time was found in the cited guidance. Ask for a contact and a follow-up date.",
    "how": "Describe the intersection, where people cross, and what makes it unsafe. Save the SR number or acknowledgment.",
    "followUp": "Ask LADOT for the assigned district engineer and review status. If the route stalls, send your existing request and replies to your council office."
   },
   "bridge": "Want to pursue an unresolved safety concern?",
   "bring": "The intersection, your request and replies, and a clear description of who needs to cross safely and when.",
   "sources": [
    [
     "LADOT: pedestrian safety",
     "https://ladot.lacity.gov/dotnews/ladots-commitment-pedestrian-safety"
    ],
    [
     "LADOT: safety programs",
     "https://ladot.lacity.gov/projects/safety-programs"
    ],
    [
     "LADOT: service requests",
     "https://ladot.lacity.gov/residents/service-requests"
    ]
   ],
   "exclude": "\\b(couch(es)?|sofas?|mattress(es)?|furniture|garbage|trash|dump(ed|ing)?|encampment|homeless|tents?)\\b"
  },
  {
   "id": "catch-basin",
   "title": "A storm drain or catch basin problem",
   "kind": "everyday",
   "scope": "city",
   "department": "sanitation",
   "reviewed": "2026-11-02",
   "match": "(?!)",
   "phrases": [
    "storm drain",
    "curb drain",
    "sewer grate",
    "street grate",
    "street drain hole",
    "gutter opening",
    "drain flap",
    "metal swinging door",
    "catch basin teeth",
    "grate bars",
    "drain hole caved in",
    "catch basin",
    "curb inlet",
    "storm inlet",
    "intake grate",
    "trash screen jammed",
    "blocked storm drain",
    "clogged catch basin",
    "storm drains",
    "curb drains",
    "catch basins",
    "gutter drain",
    "stormwater drain",
    "blocked curb opening"
   ],
   "now": {
    "ask": "Say where the leaves or trash are above. Blocking the grate is a <b>Flooding</b> request, which LA Sanitation clears. On the street nearby is a <b>Street Sweeping</b> request to StreetsLA.",
    "who": [
     {
      "ref": "lasan",
      "why": "Cleans catch basins and their screens. Report a clogged one here or by phone.",
      "web": "https://sanitation.lacity.gov/services/reporting-spill-or-clogged-catch-basin"
     },
     {
      "ref": "myla311",
      "why": "Flooding for a blocked grate or drain; Street Sweeping for leaves and litter in the gutter."
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Note the nearest address and street side, and whether water is backing up. StreetsLA calls the two cases Catch Basin and Street Maintenance, Cleaning."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "LASAN: reporting a spill or clogged catch basin",
     "https://sanitation.lacity.gov/services/reporting-spill-or-clogged-catch-basin"
    ],
    [
     "LASAN: storm drains and catch basins",
     "https://sanitation.lacity.gov/programs/wet-weather-preparedness"
    ],
    [
     "StreetsLA: street sweeping",
     "https://streets.lacity.gov/services/street-sweeping"
    ],
    [
     "MyLA311 request types (Flooding, Street Sweeping)",
     "https://myla311.lacity.gov/s/"
    ],
    [
     "StreetsLA Customer Service, written guidance to Civic Atlas (November 2, 2026)",
     "https://streetsla.lacity.org/"
    ]
   ],
   "fork": {
    "question": "Where are the leaves or trash?",
    "options": [
     {
      "id": "grate",
      "label": "Blocking the grate",
      "ask": "Report it in MyLA311 as <b>Flooding</b> (clogged stormwater catch basins, drains or grates), or call LA Sanitation. StreetsLA's customer service calls this a Catch Basin report.",
      "who": [
       {
        "ref": "lasan",
        "why": "Cleans catch basins and their screens. Report a clogged one here or by phone.",
        "web": "https://sanitation.lacity.gov/services/reporting-spill-or-clogged-catch-basin"
       },
       {
        "ref": "myla311",
        "why": "Flooding, under Street Problems/Repairs."
       }
      ],
      "how": "Give the nearest address and street side, and say if water is pooling. A photo of the grate helps."
     },
     {
      "id": "nearby",
      "label": "On the street nearby",
      "ask": "Report it in MyLA311 as <b>Street Sweeping</b>, with the location and whether the street has posted sweeping days. StreetsLA's customer service calls this Street Maintenance, Cleaning.",
      "who": [
       {
        "ref": "myla311",
        "why": "Street Sweeping, under Street Problems/Repairs; StreetsLA sweeps streets and gutters."
       }
      ],
      "how": "Give the block, the side of the street, and what is there. If it starts to block the grate, report Flooding instead."
     }
    ]
   }
  },
  {
   "id": "street-odor",
   "title": "A sewer smell or standing dirty water",
   "kind": "everyday",
   "scope": "city",
   "department": "sanitation",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "sewer smell",
    "rotten egg smell",
    "mosquito puddle",
    "standing dirty water",
    "catch basin odor",
    "stagnant water",
    "sewer odor",
    "standing water",
    "smelly street drain"
   ],
   "now": {
    "ask": "Report a <b>sewer odor or standing water</b> and its location. Do not assume the smell comes from a catch basin.",
    "who": [
     {
      "ref": "lasan",
      "why": "Start here and describe the issue and location.",
      "web": "https://sanitation.lacity.gov/programs/monitoring-sewers-and-odor-control"
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "If you suspect a gas leak, leave the area and call 911 from a safe location. Otherwise, describe the odor and any visible water to LASAN."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "LASAN: sewers and odor control",
     "https://sanitation.lacity.gov/programs/monitoring-sewers-and-odor-control"
    ],
    [
     "LASAN: reporting a spill or clogged catch basin",
     "https://sanitation.lacity.gov/services/reporting-spill-or-clogged-catch-basin"
    ],
    [
     "SoCalGas: recognizing a suspected gas leak",
     "https://www.socalgas.com/sites/default/files/2024-07/EE-Guide-English.pdf"
    ]
   ]
  },
  {
   "id": "missing-cover",
   "title": "A missing drain cover or open hole",
   "kind": "everyday",
   "scope": "city",
   "department": "service-follow-up",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "manhole lid",
    "drain cover missing",
    "missing drain cover",
    "missing manhole cover",
    "broken grate",
    "maintenance hole cover missing",
    "curb access plate"
   ],
   "now": {
    "ask": "Report a <b>missing or broken cover or grate</b>. Say whether it is beside the curb, in the roadway, or on the sidewalk.",
    "who": [
     {
      "ref": "myla311",
      "why": "Start here and describe the issue and location."
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Describe the visible opening from a safe distance. Let the City identify the owner; do not assume every cover belongs to a storm drain."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "MyLA311: service requests",
     "https://lacity.gov/myla311"
    ],
    [
     "LASAN: reporting a spill or clogged catch basin",
     "https://sanitation.lacity.gov/services/reporting-spill-or-clogged-catch-basin"
    ]
   ]
  },
  {
   "id": "chemical-spill",
   "title": "A spill or suspected hazardous waste",
   "kind": "everyday",
   "scope": "city",
   "department": "sanitation",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "spilled paint",
    "chemical smell",
    "chemical spill",
    "hazardous waste dumped",
    "paint dumped",
    "motor oil in gutter"
   ],
   "now": {
    "ask": "Report a <b>spill or suspected hazardous waste</b>. Describe what you can see without touching it. Immediate danger or a life-threatening emergency: call 911.",
    "who": [
     {
      "ref": "lasan",
      "why": "Start here and describe the issue and location.",
      "web": "https://sanitation.lacity.gov/services/reporting-spill-or-clogged-catch-basin"
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Give the location, visible containers, and whether liquid is entering the gutter or storm drain. Do not guess the substance."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "LASAN: reporting a spill or clogged catch basin",
     "https://sanitation.lacity.gov/services/reporting-spill-or-clogged-catch-basin"
    ]
   ]
  },
  {
   "id": "encampment-waste",
   "title": "Waste near an encampment",
   "kind": "everyday",
   "scope": "city",
   "department": "sanitation",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "homeless camp trash",
    "encampment trash",
    "encampment waste",
    "camp belongings",
    "homeless camp belongings",
    "encampment accumulation"
   ],
   "now": {
    "ask": "Describe the <b>specific sanitation issue</b> and location. Separate waste from belongings; a cleanup report is different from requesting outreach for a person.",
    "who": [
     {
      "ref": "lasan",
      "why": "Start here and describe the issue and location.",
      "web": "https://lacity.gov/myla311"
     },
     {
      "ref": "lahsa",
      "why": "Separate, non-emergency outreach for a person who needs help."
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Describe the waste or blocked access without labeling people or belongings as hazards. Ask LA-HOP separately if someone needs outreach."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "MyLA311: service requests",
     "https://lacity.gov/myla311"
    ]
   ]
  },
  {
   "id": "sidewalk-obstruction",
   "title": "A blocked sidewalk or walkway",
   "kind": "everyday",
   "scope": "city",
   "department": "service-follow-up",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "no room for wheelchair",
    "no room for stroller",
    "sidewalk obstruction",
    "gravel covering walkway",
    "dirt covering walkway",
    "debris on sidewalk",
    "blocked walkway",
    "blocking wheelchair access",
    "pedestrian path blocked",
    "no room for a wheelchair",
    "no room for a stroller"
   ],
   "now": {
    "ask": "Report a <b>sidewalk obstruction</b>. Describe what blocks the path and whether someone using a wheelchair can get through.",
    "who": [
     {
      "ref": "myla311",
      "why": "Start here and describe the issue and location."
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Identify the obstruction and location. If the concrete itself is damaged, report a sidewalk repair instead."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "MyLA311: service requests",
     "https://lacity.gov/myla311"
    ]
   ]
  },
  {
   "id": "curb-apron",
   "title": "A damaged curb or driveway approach",
   "kind": "everyday",
   "scope": "city",
   "department": "service-follow-up",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "broken curb",
    "broken curb edge",
    "driveway bump",
    "broken apron",
    "driveway apron damage",
    "damaged driveway approach",
    "hole in curb"
   ],
   "now": {
    "ask": "Describe a <b>damaged curb or driveway approach</b> and ask which inspection or repair service applies. Responsibility depends on the location and condition.",
    "who": [
     {
      "ref": "myla311",
      "why": "Start here and describe the issue and location."
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Say whether the damage is at the curb, the sidewalk crossing, or on private property. Include the nearest address."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "MyLA311: service requests",
     "https://lacity.gov/myla311"
    ]
   ]
  },
  {
   "id": "street-pavement",
   "title": "A pothole or sinking street",
   "kind": "everyday",
   "scope": "city",
   "department": "service-follow-up",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "car tire popper",
    "street crater",
    "street is sinking",
    "hole opening up",
    "sinking utility trench",
    "bad patch",
    "pothole",
    "potholes",
    "street cave in",
    "sinkhole",
    "trench failure",
    "failed trench restoration",
    "road crater",
    "sunken street",
    "sinking road"
   ],
   "now": {
    "ask": "Report <b>pothole or street pavement damage</b>. If the street is sinking or opening up, say that explicitly instead of describing only a pothole.",
    "who": [
     {
      "ref": "myla311",
      "why": "Start here and describe the issue and location."
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Give the street, nearest cross street, lane, and observed damage. Do not enter an opening or diagnose what is underneath."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "MyLA311: service requests",
     "https://lacity.gov/myla311"
    ]
   ]
  },
  {
   "id": "street-markings",
   "title": "Faded street or curb markings",
   "kind": "everyday",
   "scope": "city",
   "department": "service-follow-up",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "faded crosswalk",
    "no stop line",
    "worn red curb",
    "paint faded",
    "faded curb",
    "curb markings",
    "faded stop line",
    "street striping",
    "red curb re stencil"
   ],
   "now": {
    "ask": "Ask for <b>street marking or curb marking maintenance</b>. Specify whether it is a crosswalk, stop line, or colored curb.",
    "who": [
     {
      "ref": "myla311",
      "why": "Start here and describe the issue and location."
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Give the intersection and direction of travel, or the address and curb color. Describe what is faded or missing."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "LADOT: service requests",
     "https://ladot.lacity.gov/residents/service-requests"
    ],
    [
     "LADOT: reporting signals, signs and faded curb paint",
     "https://ladot.lacity.gov/about/faq"
    ]
   ]
  },
  {
   "id": "street-tree",
   "title": "A street tree needs attention",
   "kind": "everyday",
   "scope": "city",
   "department": "service-follow-up",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "branch about to fall",
    "hanging limb",
    "hanging broken branch",
    "can’t see stop sign past tree",
    "cannot see stop sign past tree",
    "canopy obscuring light",
    "tree covering street light",
    "tree blocking stop sign",
    "dead street tree",
    "dead tree",
    "tree trimming",
    "tree visibility obstruction",
    "tree blocking streetlight",
    "cant see stop sign past tree",
    "street tree",
    "tree fell on the sidewalk",
    "who trims the tree in front of my house",
    "There is a dead tree on my street."
   ],
   "now": {
    "ask": "Ask for a <b>street tree inspection</b>. Explain whether a branch is hanging, a tree appears dead, or growth blocks a sign or light.",
    "who": [
     {
      "ref": "myla311",
      "why": "Start here and describe the issue and location."
     },
     {
      "ref": "ladwp-service",
      "why": "For power-line concerns or lights on wooden power poles."
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Give the location and the observed obstruction. For immediate danger, call 911. Trees touching power lines need LADWP attention. StreetsLA's Urban Forestry Division handles City street trees.",
    "handles": "StreetsLA's Urban Forestry Division, in Public Works, handles City street trees; MyLA311 routes the request. A tree touching power lines is LADWP's."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "LADWP: water trouble and outages",
     "https://www.ladwp.com/residential-services/power-outage-water-trouble"
    ]
   ],
   "more": {
    "office": "streets",
    "label": "Where Street Services fits in City government"
   }
  },
  {
   "id": "traffic-signal",
   "title": "A traffic signal or stop sign problem",
   "kind": "everyday",
   "scope": "city",
   "department": "service-follow-up",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "stoplight is flashing red",
    "stoplight stuck on red",
    "knocked down stop sign",
    "traffic signal out",
    "traffic signal malfunction",
    "missing stop sign",
    "signal stuck red",
    "flashing stoplight",
    "stop sign knocked over",
    "knocked over stop sign",
    "stop sign knocked down",
    "the stop sign fell over",
    "fallen stop sign",
    "broken stop sign on the sidewalk"
   ],
   "now": {
    "ask": "Report a <b>traffic signal malfunction or damaged traffic sign</b>. Say whether the signal is flashing, stuck, or the stop sign is missing.",
    "who": [
     {
      "ref": "myla311",
      "why": "Start here and describe the issue and location."
     },
     {
      "ref": "ladot-urgent",
      "why": "For signal or stop-sign hazards needing urgent traffic officer assistance."
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Give the intersection and direction affected. Describe what you observe; you do not need to diagnose the signal equipment."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "LADOT: service requests",
     "https://ladot.lacity.gov/residents/service-requests"
    ],
    [
     "LADOT: reporting signals, signs and faded curb paint",
     "https://ladot.lacity.gov/about/faq"
    ]
   ],
   "exclude": "\\b(trees?|branches?|canopy|foliage|bushes|shrubs?)\\b"
  },
  {
   "id": "streetlight",
   "title": "Street lighting on your block",
   "kind": "everyday",
   "scope": "city",
   "department": "service-follow-up",
   "reviewed": "2026-11-04",
   "match": "(?!)",
   "phrases": [
    "streetlight out",
    "dark block",
    "streetlight wires exposed",
    "exposed streetlight wires",
    "streetlight damaged",
    "inoperative luminaire",
    "street light out",
    "streetlight outage",
    "light pole wires",
    "streetlight not working",
    "street light not working",
    "streetlights out",
    "dark street",
    "streetlamp out",
    "streetlight on a wooden pole is out",
    "broken streetlight",
    "a broken streetlight",
    "streetlight broken",
    "broken street light",
    "The streetlight outside my home went out.",
    "Our block has never had streetlights. How can we get them?",
    "There is a lack of street lighting on my street.",
    "the lights on my street are out",
    "street lighting on my street",
    "the streetlight is down",
    "street lamp been dark for two weeks on our corner",
    "it is too dark on my street"
   ],
   "now": {
    "handles": "The Bureau of Street Lighting, in Public Works, owns and maintains the City's streetlights. A repair reaches it through MyLA311; new lighting starts with a petition from the block's property owners.",
    "ask": "Choose one above. A light that stopped working is a <b>streetlight repair</b> in MyLA311. A block that never had streetlights starts with a <b>petition</b> by its property owners.",
    "who": [
     {
      "ref": "myla311",
      "why": "Repairs: report a streetlight out or damaged, with the location.",
      "web": "https://myla311.lacity.gov/s/report-issue?c__IssueTypeId=4yyAxUJZQW5irQNP%2FcAbKNHsjlv0vAVHu%2BTA6CO9mNUQhWL1p7WySjkAjjeUSA2x&c__IsPortalUser=true",
      "webLabel": "Report in MyLA311",
      "links": [
       [
        "MyLA311 home",
        "https://myla311.lacity.gov/s/"
       ]
      ]
     },
     {
      "ref": "bsl",
      "why": "New lighting: the petition forms, and the contact form for anything that is not a repair."
     }
    ],
    "how": "Say which light or which block, and whether one light or the whole street is affected. A streetlight on a wooden power pole goes to LADWP.",
    "byWhen": "Repairs: ask the receiving department about timing and keep the SR number. New lighting: no timeline is published; a petition starts a project that needs an owners' ballot before construction."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "Bureau of Street Lighting: how to report a streetlight outage",
     "https://lights.lacity.gov/residents/streetlight_outage"
    ],
    [
     "Bureau of Street Lighting: services and lighting petitions",
     "https://lights.lacity.gov/residents/svc_provides"
    ],
    [
     "Bureau of Street Lighting: Proposition 218 assessments",
     "https://lights.lacity.gov/residents/prop_218"
    ],
    [
     "LA Lights: outages and exposed wires",
     "https://lights.lacity.gov/"
    ],
    [
     "LADWP: water trouble and outages",
     "https://www.ladwp.com/residential-services/power-outage-water-trouble"
    ]
   ],
   "fork": {
    "question": "Is an existing light out, or does your block need new lighting?",
    "options": [
     {
      "id": "out",
      "label": "A light is out or damaged",
      "title": "A streetlight is out or damaged",
      "handles": "The Bureau of Street Lighting, in Public Works, repairs the City's streetlights; MyLA311 sends the request to its field crews. A light on a wooden power pole is LADWP's.",
      "ask": "Report a <b>streetlight outage or damaged streetlight</b>. Mention exposed wires explicitly. Do not touch them; call 911 for immediate danger.",
      "who": [
       {
        "ref": "myla311",
        "why": "Start here and describe the issue and location.",
        "web": "https://myla311.lacity.gov/s/report-issue?c__IssueTypeId=4yyAxUJZQW5irQNP%2FcAbKNHsjlv0vAVHu%2BTA6CO9mNUQhWL1p7WySjkAjjeUSA2x&c__IsPortalUser=true",
        "webLabel": "Report in MyLA311",
        "links": [
         [
          "MyLA311 home",
          "https://myla311.lacity.gov/s/"
         ]
        ]
       },
       {
        "ref": "ladwp-service",
        "why": "For power-line concerns or lights on wooden power poles."
       }
      ],
      "how": "Give the location and whether one light or the whole block is out. A streetlight on a wooden power pole goes to LADWP.",
      "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up."
     },
     {
      "id": "new",
      "label": "Our block has no streetlights",
      "title": "Streetlights for a block that has none",
      "handles": "The Bureau of Street Lighting designs and builds new lighting, but only after the block's property owners petition for it and vote to pay for it.",
      "ask": "Send the Bureau of Street Lighting a <b>petition</b> signed by owners of a majority of the block's properties; its forms are online. The City ballots the owners under Proposition 218.",
      "who": [
       {
        "ref": "bsl",
        "why": "The petition forms (modern or ornamental lighting), and the contact form: choose Assessment Information/Proposition 218 for questions."
       }
      ],
      "how": "Owners pay their share: the Bureau estimates about $5,000 per 50-foot lot to build a modern system and about $90 a year per residential property to maintain it.",
      "byWhen": "No timeline is published. The petition starts a project; design and construction follow the owners' ballot.",
      "optional": "Lights exist but the block is still dark? Ask the Bureau to evaluate the existing system; it does that on request."
     }
    ]
   },
   "more": {
    "office": "lighting",
    "label": "Where the Bureau of Street Lighting fits in City government"
   }
  },
  {
   "id": "water-trouble",
   "title": "Water in the street or a water service problem",
   "kind": "everyday",
   "scope": "city",
   "department": "water-service",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "water bubbling out of street",
    "water bubbling in street",
    "low water pressure",
    "dirty water",
    "broken fire hydrant",
    "geyser",
    "water main break",
    "hydrant damage",
    "brown tap water",
    "water pressure loss"
   ],
   "now": {
    "ask": "Contact LADWP about <b>water trouble</b>. Describe bubbling water, a broken hydrant, low pressure, or discolored water without guessing the cause.",
    "who": [
     {
      "ref": "ladwp-service",
      "why": "Start here and describe the issue and location.",
      "web": "https://www.ladwp.com/residential-services/power-outage-water-trouble"
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Give the location and whether the problem affects the street or your water service. For immediate danger, call 911."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "LADWP: water trouble and outages",
     "https://www.ladwp.com/residential-services/power-outage-water-trouble"
    ]
   ]
  },
  {
   "id": "sewer-overflow",
   "title": "Sewage coming out of a manhole",
   "kind": "everyday",
   "scope": "city",
   "department": "sanitation",
   "reviewed": "2026-10-05",
   "match": "(?!)",
   "phrases": [
    "manhole leaking sewage",
    "sanitary sewer overflow",
    "sewage in street",
    "sewer overflowing",
    "raw sewage",
    "sewage coming out of manhole"
   ],
   "now": {
    "ask": "Report a <b>suspected sewer overflow</b> to LASAN. Describe visible sewage or water coming from a sewer opening.",
    "who": [
     {
      "ref": "lasan",
      "why": "Start here and describe the issue and location.",
      "web": "https://sanitation.lacity.gov/programs/monitoring-sewers-and-odor-control"
     }
    ],
    "byWhen": "Ask the receiving department about timing. Keep any reference or SR number for follow-up.",
    "how": "Give the location and where the flow is going. Avoid contact with sewage; call 911 for immediate danger."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "The SR number, location, dates, and what remains unresolved.",
   "sources": [
    [
     "LASAN: sewers and odor control",
     "https://sanitation.lacity.gov/programs/monitoring-sewers-and-odor-control"
    ]
   ]
  },
  {
   "id": "land-use",
   "title": "Land use, zoning, or a proposed project",
   "kind": "everyday",
   "scope": "city",
   "department": "planning",
   "reviewed": "2026-10-06",
   "match": "\\b(land[ -]use|zon(e change|ing)|planning hearing|planning notice|proposed (project|development)|development project|being built next door|building next door|construction next door)\\b",
   "phrases": [
    "land use",
    "zoning",
    "planning hearing",
    "proposed development",
    "what is being built next door",
    "construction next door",
    "planning notice"
   ],
   "now": {
    "ask": "Choose whether you want to check property rules, find a proposed project, or participate in a planning decision.",
    "who": [
     {
      "ref": "planning-routes",
      "why": "Official tools for City of Los Angeles properties and planning cases."
     },
     {
      "ref": "planning-help",
      "why": "Cannot find your case? Ask Planning to identify the right record and contact."
     }
    ],
    "byWhen": "Use the deadline on the current case notice. We have not verified a deadline for your specific project.",
    "how": "Have the property address, case number if known, and any hearing notice ready. Case reports link to planning documents.",
    "followUp": "If the project is missing, ask a public counter which department handles it. Not every construction project requires a discretionary planning case."
   },
   "bridge": "Understand who makes the decision.",
   "bring": "Property address, case number, notice, your question, and any deadline shown.",
   "more": {
    "office": "planning",
    "label": "Explore City Planning and its connections"
   },
   "sources": [
    [
     "Planning case reports and mapping",
     "https://planning.lacity.gov/resources/case-reports"
    ],
    [
     "Planning public hearings",
     "https://planning.lacity.gov/project-review/public-hearings"
    ],
    [
     "Planning public counters",
     "https://planning.lacity.gov/contact/public-counters"
    ]
   ]
  },
  {
   "id": "electrical-hazard",
   "title": "Downed or sparking power line",
   "kind": "crisis",
   "scope": "any",
   "department": "water-service",
   "reviewed": "2026-10-07",
   "match": "\\b(power\\s*lines?|electric(?:al)? (?:wires?|lines?)|wires?|transformer)\\b",
   "requires": "\\b(spark\\w*|down|downed|smoking|burning|on (?:a|my|the) car|fallen|dangling|sagging|hanging|arcing|on (?:the )?ground|on fire)\\b",
   "phrases": [
    "the power line is sagging over the alley and sparking",
    "downed power line",
    "sparking wire by the park",
    "fallen electrical wire",
    "power line on the ground"
   ],
   "now": {
    "who": [
     {
      "ref": "911",
      "why": "Report a downed, dangling or sparking line immediately."
     },
     {
      "ref": "ladwp-service",
      "why": "For LADWP power problems. Outside its service area, contact your electric utility."
     }
    ],
    "how": "Stay away. Do not touch the line or anyone or anything touching it. From a safe place, tell 911 the location and what you see.",
    "byWhen": "Call 911 now. Treat a downed line as energized.",
    "safety": [
     "Assume every downed or dangling line is live.",
     "Stay away from the line, nearby metal fences, and anything touching it.",
     "Do not touch or try to move the line. Do not touch anyone in contact with it.",
     "If a line falls on your car, stay inside and call 911. Tell the dispatcher if there is fire."
    ]
   },
   "bridge": "After the immediate danger is handled, keep your utility report number.",
   "bring": "Location and what you observed from a safe distance. Do not approach for photos.",
   "sources": [
    [
     "LADWP: avoid downed power lines",
     "https://www.ladwp.com/newsletters/articles/avoid-downed-power-lines"
    ],
    [
     "LADWP: power outage and water trouble",
     "https://www.ladwp.com/residential-services/power-outage-water-trouble"
    ],
    [
     "LADWP: electrical safety",
     "https://www.ladwp.com/residential-services/electric-safety"
    ]
   ],
   "more": {
    "label": "LADWP electrical safety guidance",
    "href": "https://www.ladwp.com/residential-services/electric-safety"
   }
  },
  {
   "id": "battery-fire",
   "title": "Smoking or burning battery",
   "kind": "crisis",
   "scope": "any",
   "department": "fire-crisis",
   "reviewed": "2026-10-08",
   "emergencyPriority": true,
   "match": "\\b(scooters?|e[ -]?bikes?|bikes?|batter(?:y|ies))\\b",
   "requires": "\\b(smoking|smoke|on fire|burning|flames?|explod\\w*)\\b",
   "phrases": [
    "scooter battery smoking / on fire on the sidewalk",
    "bike battery smoking",
    "scooter on fire",
    "battery exploding in alley",
    "e-bike burning beside park"
   ],
   "now": {
    "who": [
     {
      "ref": "911",
      "why": "Immediate danger: call from a safe place."
     }
    ],
    "how": "Move away from the device and smoke. Call 911 from a safe place. Do not approach for a photograph.",
    "byWhen": "Call 911 now for an active emergency.",
    "safety": [
     "Keep people away from the device and smoke.",
     "Do not handle a smoking or burning battery."
    ]
   },
   "bridge": "Handle the immediate danger before preparing a service report.",
   "bring": "Exact location and what you can observe safely. Follow the dispatcher’s instructions.",
   "sources": [
    [
     "LAFD battery safety",
     "https://lafd.org/lithiumion-battery-safety"
    ]
   ],
   "more": {
    "label": "LAFD battery safety",
    "href": "https://lafd.org/lithiumion-battery-safety"
   }
  },
  {
   "id": "flood-emergency",
   "title": "Someone trapped by flooding",
   "kind": "crisis",
   "scope": "any",
   "department": "fire-crisis",
   "reviewed": "2026-10-08",
   "emergencyPriority": true,
   "match": "\\b(flood\\w*|water rising|rising water|fast moving water)\\b",
   "requires": "\\b(trapped|stuck|stranded|swept away|drowning)\\b",
   "phrases": [
    "water rising fast in the street, car stuck / someone trapped",
    "person trapped in floodwater",
    "car stuck in rising water",
    "someone stranded by flooding",
    "flood water sweeping someone away, trapped"
   ],
   "now": {
    "who": [
     {
      "ref": "911",
      "why": "Immediate danger: call from a safe place."
     }
    ],
    "how": "Call 911. Tell the dispatcher where the person or vehicle is. Stay out of floodwater.",
    "byWhen": "Call 911 now for an active emergency.",
    "safety": [
     "Do not walk or drive into floodwater.",
     "If trapped by moving water, move to the highest possible point and call 911 if possible."
    ]
   },
   "bridge": "Handle the immediate danger before preparing a service report.",
   "bring": "Exact location and what you can observe safely. Follow the dispatcher’s instructions.",
   "sources": [
    [
     "National Weather Service flood safety",
     "https://www.weather.gov/safety/flood-during"
    ]
   ],
   "more": {
    "label": "National Weather Service flood safety",
    "href": "https://www.weather.gov/safety/flood-during"
   }
  },
  {
   "id": "appliance-entrapment",
   "title": "Child inside a discarded appliance",
   "kind": "crisis",
   "scope": "any",
   "department": "fire-crisis",
   "reviewed": "2026-10-08",
   "emergencyPriority": true,
   "match": "\\b(fridge|refrigerator|freezer|dryer)\\b",
   "requires": "\\b(kids?|children|child)\\b.*\\b(playing in|inside|climbing in|trapped|stuck)\\b|\\b(trapped|stuck)\\b.*\\b(kids?|children|child)\\b",
   "phrases": [
    "old fridge left in the alley and kids are playing in it",
    "old fridge left out, kids playing in it",
    "child trapped in refrigerator",
    "kids climbing in a freezer",
    "child stuck inside dryer"
   ],
   "now": {
    "who": [
     {
      "ref": "911",
      "why": "Immediate danger: call from a safe place."
     }
    ],
    "how": "If a child is inside or trapped, call 911 now. Tell the dispatcher the exact location and what you see.",
    "byWhen": "Call 911 now for an active emergency.",
    "safety": [
     "Keep children away from discarded appliances.",
     "Do not delay an emergency call to prepare a pickup request."
    ]
   },
   "bridge": "Handle the immediate danger before preparing a service report.",
   "bring": "Exact location and what you can observe safely. Follow the dispatcher’s instructions.",
   "sources": [
    [
     "CPSC appliance entrapment safety",
     "https://www.cpsc.gov/safety-education/safety-guides/home/freezer-dryer-cooler-and-refrigerator-entrapment-deaths-children"
    ]
   ],
   "more": {
    "label": "CPSC appliance entrapment safety",
    "href": "https://www.cpsc.gov/safety-education/safety-guides/home/freezer-dryer-cooler-and-refrigerator-entrapment-deaths-children"
   }
  },
  {
   "id": "structure-fire",
   "title": "A building on fire or smoking",
   "kind": "crisis",
   "scope": "any",
   "department": "fire-crisis",
   "reviewed": "2026-10-14",
   "match": "(?!)",
   "phrases": [
    "house on fire",
    "the apartment is on fire",
    "flames coming out of the kitchen",
    "the garage is burning",
    "smoke coming out of the building next door",
    "smoke pouring from the apartment window",
    "I see smoke coming from a house",
    "smoke from the roof of the building",
    "smoke coming out of the smoke shop",
    "gas station on fire"
   ],
   "now": {
    "who": [
     {
      "ref": "911",
      "why": "Immediate danger: call from a safe place."
     }
    ],
    "how": "If you see smoke or fire, call 9-1-1 right away.",
    "byWhen": "Call 911 now for an active emergency.",
    "safety": [
     "If you see smoke or fire, call 9-1-1 right away.",
     "For non-urgent questions, call LAFD general information, (213) 978-3800.",
     "Leave the building and stay out.",
     "Tell 911 the address and what you see."
    ]
   },
   "bridge": "Handle the immediate danger before preparing a service report.",
   "bring": "Exact location and what you can observe safely. Follow the dispatcher’s instructions.",
   "sources": [
    [
     "LAFD: if you see smoke or fire, call 9-1-1",
     "https://lafd.org/safety/fire-safety/evacuation-information"
    ],
    [
     "LAFD: general information (213) 978-3800",
     "https://www.lafd.org/contact"
    ]
   ],
   "more": {
    "label": "LAFD: if you see smoke or fire, call 9-1-1",
    "href": "https://lafd.org/safety/fire-safety/evacuation-information"
   }
  },
  {
   "id": "gas-leak",
   "title": "Smell of gas or a gas leak",
   "kind": "crisis",
   "scope": "any",
   "department": "fire-crisis",
   "reviewed": "2026-10-18",
   "match": "(?!)",
   "phrases": [
    "I smell gas in my apartment",
    "smell of gas in the kitchen",
    "there is a gas leak in my building",
    "it smells like gas near the stove",
    "I smell gas at the gas station"
   ],
   "now": {
    "who": [
     {
      "ref": "911",
      "why": "Call 911 from a safe place if anyone is in danger or you can't reach SoCalGas."
     },
     {
      "ref": "socalgas",
      "why": "Leave the area now, then call SoCalGas from a safe place at 1-800-427-2200."
     }
    ],
    "how": "Leave the area now, then call SoCalGas from a safe place at 1-800-427-2200.",
    "byWhen": "Call 911 from a safe place if anyone is in danger or you can't reach SoCalGas.",
    "safety": [
     "Leave the area now, then call SoCalGas from a safe place at 1-800-427-2200.",
     "Call 911 from a safe place if anyone is in danger or you can't reach SoCalGas.",
     "Don't switch lights or appliances on or off, or use anything that could spark.",
     "Don't try to fix the leak, pipe or meter."
    ]
   },
   "bridge": "Handle the immediate danger before preparing a service report.",
   "bring": "Exact location and what you can observe safely. Follow the dispatcher’s instructions.",
   "sources": [
    [
     "SoCalGas: natural gas leak",
     "https://www.socalgas.com/safety/safety-and-prevention/natural-gas-leak"
    ]
   ],
   "more": {
    "label": "SoCalGas: natural gas leak",
    "href": "https://www.socalgas.com/safety/safety-and-prevention/natural-gas-leak"
   }
  },
  {
   "id": "weapon-emergency",
   "title": "A gun, knife, or shooting",
   "kind": "crisis",
   "scope": "any",
   "department": "police-crisis",
   "reviewed": "2026-10-14",
   "match": "(?!)",
   "phrases": [
    "man with a gun on my street",
    "person with a weapon at the park",
    "someone has a knife",
    "there is a shooting on my block",
    "someone is pointing a gun"
   ],
   "now": {
    "who": [
     {
      "ref": "911",
      "why": "Immediate danger: call from a safe place."
     }
    ],
    "how": "Get to a safe place. Call 911 and say where you are and what you see. Do not approach.",
    "byWhen": "Call 911 now for an active emergency.",
    "safety": [
     "Stay away from the person and any weapon.",
     "Do not try to take the weapon."
    ]
   },
   "bridge": "Handle the immediate danger before preparing a service report.",
   "bring": "Exact location and what you can observe safely. Follow the dispatcher’s instructions.",
   "sources": [
    [
     "LAPD",
     "https://www.lapdonline.org/"
    ]
   ],
   "more": {
    "label": "LAPD",
    "href": "https://www.lapdonline.org/"
   }
  },
  {
   "id": "medical-emergency",
   "title": "Someone hurt, unconscious, or not breathing",
   "kind": "crisis",
   "scope": "any",
   "department": "fire-crisis",
   "reviewed": "2026-10-14",
   "match": "(?!)",
   "phrases": [
    "someone is hurt and bleeding on the sidewalk",
    "a person is bleeding",
    "someone is injured in the crosswalk",
    "he is unconscious on the sidewalk",
    "someone is not breathing",
    "a person is unconscious"
   ],
   "now": {
    "who": [
     {
      "ref": "911",
      "why": "Immediate danger: call from a safe place."
     }
    ],
    "how": "Call 911 from a safe place. Say where the person is and whether they are conscious or breathing.",
    "byWhen": "Call 911 now for an active emergency.",
    "safety": [
     "Stay with the person if it is safe.",
     "Tell 911 if they are unconscious or not breathing."
    ]
   },
   "bridge": "Handle the immediate danger before preparing a service report.",
   "bring": "Exact location and what you can observe safely. Follow the dispatcher’s instructions.",
   "sources": [
    [
     "LAFD: about the department",
     "https://lafd.org/about/about-lafd/our-mission"
    ]
   ],
   "more": {
    "label": "LAFD: about the department",
    "href": "https://lafd.org/about/about-lafd/our-mission"
   }
  },
  {
   "id": "crime-in-progress",
   "title": "A crime happening right now",
   "kind": "crisis",
   "scope": "any",
   "department": "police-crisis",
   "reviewed": "2026-10-14",
   "match": "(?!)",
   "phrases": [
    "someone is breaking into a car right now",
    "they are breaking into the house",
    "a robbery in progress at the store",
    "someone is breaking in right now",
    "break-in in progress on my block"
   ],
   "now": {
    "who": [
     {
      "ref": "911",
      "why": "Immediate danger: call from a safe place."
     }
    ],
    "how": "Call 911 from a safe place. Say it is happening now and give the location. Do not confront anyone.",
    "byWhen": "Call 911 now for an active emergency.",
    "safety": [
     "Keep your distance.",
     "Do not try to stop the person."
    ]
   },
   "bridge": "Handle the immediate danger before preparing a service report.",
   "bring": "Exact location and what you can observe safely. Follow the dispatcher’s instructions.",
   "sources": [
    [
     "LAPD",
     "https://www.lapdonline.org/"
    ]
   ],
   "more": {
    "label": "LAPD",
    "href": "https://www.lapdonline.org/"
   }
  },
  {
   "id": "shared-mobility",
   "title": "A shared scooter or bike in the way",
   "kind": "everyday",
   "scope": "city",
   "department": "service-follow-up",
   "reviewed": "2026-11-02",
   "match": "\\b(?:dockless|scooters?|e[\\s-]?scooters?|shared bikes?|rental bikes?|shared bicycles?|lime bikes?|veo|gcoo)\\b|(?:\\b(?:e-?bikes?|electric bikes?)\\b[\\s\\S]{0,80}\\b(?:parked|parking|blocking|blocked|left|lying|sidewalks?|driveways?|ramps?|dumped|lime|bird|veo|gcoo)\\b|\\b(?:parked|parking|blocking|blocked|left|lying|sidewalks?|driveways?|ramps?|dumped|lime|bird|veo|gcoo)\\b[\\s\\S]{0,80}\\b(?:e-?bikes?|electric bikes?)\\b)",
   "phrases": [
    "scooter",
    "scooters",
    "shared bike",
    "rental bike",
    "lime bike",
    "shared bicycle",
    "e-scooter blocking sidewalk",
    "scooter in driveway",
    "scooter on curb ramp",
    "dockless scooter blocking the sidewalk",
    "Lime scooter parked on the sidewalk",
    "Bird scooter in the driveway",
    "Veo bike on the curb ramp",
    "GCOO scooter blocking the sidewalk",
    "illegally parked shared scooter",
    "broken scooter on the sidewalk"
   ],
   "now": {
    "who": [
     {
      "ref": "myla311",
      "why": "Call 311 or (213) 473-3231. Mon–Fri 7am–7pm; weekends and holidays 8am–5pm.",
      "web": "https://myla311.lacity.gov/s/report-issue?c__IssueTypeId=%2FM2gISrAVpLYq7iz5ApeBwbXDjtkKctz9Di0hXQkbG4tEnlAraj1A%2BaQx6gHB12V&c__IsPortalUser=true",
      "webLabel": "Report in MyLA311",
      "links": [
       [
        "(213) 473-3231",
        "tel:+12134733231"
       ],
       [
        "MyLA311 home",
        "https://myla311.lacity.gov/s/"
       ]
      ]
     },
     {
      "ref": "council",
      "why": "You can also contact your council office."
     }
    ],
    "ask": "Report on MyLA311 (app or website): <b>Public Right of Way Complaints &gt; Dockless Mobility Enforcement</b>. This starts the operator's 2-hour clock.",
    "near": {
     "title": "While you're near the scooter",
     "lead": "Report via MyLA311 Dockless Mobility Enforcement. The operator has 2 hours from City notification (7 a.m.–10 p.m.), or 1 hour if the device is unsafe.",
     "items": [
      "Take a photo of the scooter and the problem. The MyLA311 form takes up to 5 images.",
      "If you can, note the vehicle ID number.",
      "Note the company if you can (Bird, Lime, Veo Ride, GCOO). 'Unknown' is OK.",
      "Get the address, or drop the map pin in MyLA311.",
      "Choose 'Vehicle improperly parked', and describe how it's blocking (curb ramp, crosswalk, driveway, bus stop)."
     ],
     "optional": [
      "if it blocks disability access, answer the form's disability-access question."
     ]
    },
    "optional": "Optional: tell the company too. For Bird only, use <a href=\"https://help.bird.co/hc/en-us/articles/360043691912-Report-a-vehicle-that-needs-to-be-picked-up\">Community Mode</a> in the Bird app (the triangle at the bottom left of the map).",
    "byWhen": "LADOT rules give operators 2 hours (7 a.m.–10 p.m.) from City notification to fix it, or 1 hour if the device is unsafe.",
    "how": "Operators follow LAMC 71.29 and LADOT Rules (Parking D, F, and I). Riders follow CVC 21235(i). Quote the text below.",
    "followUp": "If it isn't fixed, follow up on the same MyLA311 request and quote the rules. You can also contact <a href=\"https://lacity.gov/neighborhoodinfo\">your council office</a>.",
    "matters": [
     "Not responding to 311 requests is grounds for discipline, including fleet reductions, suspension or permit revocation (p.15).",
     "Points-based fines run from $5,000 up to $100,000, after a written warning (p.24).",
     "A device parked in one spot for more than 5 days may be removed by the City's Bureau of Sanitation and stored at the operator's expense (p.16).",
     "For an unsafe device, the operator has 1 hour to remove it once the City notifies them (p.25).",
     "Wheelchair access, right-of-way obstruction or vendor permitting problems go to the Bureau of Engineering (StreetsLA Customer Service, November 2, 2026)."
    ],
    "paste": [
     {
      "label": "Operators: LAMC 71.29 and LADOT Rules",
      "text": "LAMC 71.29 and LADOT Rules. LAMC 71.29 (Regulation of Shared Mobility Devices) makes operators follow LADOT's Rules and Guidelines. Parking D: must not impede travel or the ADA sidewalk clearance. Parking F: not at sidewalk corners, crosswalks, curb ramps, transit zones or bus stops, red curbs, entryways or driveways; where there's no sidewalk, keep a 6-ft clear zone. Parking I: not within 15 ft of corner ramps (25 ft if there's a single ramp)."
     },
     {
      "label": "Riders: CVC 21235(i)",
      "text": "CVC 21235(i): a motorized scooter operator shall not leave a scooter lying on its side on any sidewalk, or park it on a sidewalk in any other position, so that there is not an adequate path for pedestrian traffic."
     },
     {
      "label": "Report text",
      "text": "[device brand] scooter parked [where] at [street block, e.g. 1100 block N Wilton]. This violates LADOT Rules (Parking D/F/I) under LAMC 71.29 and CVC 21235(i). Operators must remedy within 2 hours of City notice (7 a.m.–10 p.m.)."
     }
    ]
   },
   "bridge": "Still there? Follow up on the same request.",
   "bring": "The device brand, the street block, the quoted rule, and your SR number.",
   "sources": [
    [
     "LADOT shared mobility",
     "https://ladot.lacity.gov/projects/transportation-services/shared-mobility/micromobility"
    ],
    [
     "LADOT Rules and Guidelines",
     "https://ladot.lacity.gov/sites/default/files/documents/final-year-two-rules-and-guidelines-updated-sla.pdf"
    ],
    [
     "LAMC 71.29",
     "https://codelibrary.amlegal.com/codes/los_angeles/latest/lamc/0-0-0-165052"
    ],
    [
     "CVC 21235",
     "https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=VEH&sectionNum=21235"
    ],
    [
     "MyLA311",
     "https://myla311.lacity.gov/"
    ],
    [
     "MyLA311 phone and hours",
     "https://lacity.gov/myla311"
    ],
    [
     "Bird: report a vehicle",
     "https://help.bird.co/hc/en-us/articles/360043691912-Report-a-vehicle-that-needs-to-be-picked-up"
    ],
    [
     "StreetsLA Customer Service, written guidance to Civic Atlas (November 2, 2026)",
     "https://streetsla.lacity.org/"
    ]
   ]
  },
  {
   "id": "palm-debris",
   "title": "Palm leaves or tree debris in the street",
   "kind": "everyday",
   "scope": "city",
   "department": "service-follow-up",
   "reviewed": "2026-11-02",
   "match": "(?!)",
   "phrases": [
    "palm fronds",
    "palm leaves",
    "palm branches",
    "palm debris",
    "tree debris",
    "branch debris",
    "fallen palm",
    "palm fronds in the street",
    "Palm fronds are down in the street. No tree fell, and no wires are involved. Who clears them?"
   ],
   "now": {
    "who": [
     {
      "ref": "myla311",
      "why": "Describe the issue and confirm the service category."
     }
    ],
    "ask": "City palm fronds down: ask about <b>Landscape Maintenance</b>. Dumped private trimming debris: ask about <b>Illegal Dumping Item Pickup</b>.",
    "how": "Describe the debris and whether trimming is still underway. Large fallen limbs need Tree Emergency; confirm minor-debris routing with 311. StreetsLA's Street Maintenance Division handles City palm fronds in the public right of way.",
    "byWhen": "StreetsLA says its team evaluates each report and decides the next step for removal. Ask about timing and keep the SR number."
   },
   "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
   "bring": "Location, what you observed, and whether access is blocked.",
   "sources": [
    [
     "MyLA311 palm fronds",
     "https://myla311.lacity.gov/s/faq/palm-fronds-from-city-trees"
    ],
    [
     "MyLA311 dumping",
     "https://myla311.lacity.gov/s/faq/Report-Illegal-Dumping"
    ],
    [
     "StreetsLA Customer Service, written guidance to Civic Atlas (November 2, 2026)",
     "https://streetsla.lacity.org/"
    ]
   ]
  },
  {
   "id": "electronic-waste",
   "title": "A television or electronics to remove",
   "kind": "everyday",
   "scope": "city",
   "department": "sanitation",
   "reviewed": "2026-11-02",
   "match": "\\b(tv|televisions?|e-waste|electronic waste)\\b",
   "phrases": [
    "old television left outside",
    "how do i get rid of my old tv",
    "busted tv on the sidewalk been there 3 days",
    "e-waste pickup",
    "electronic waste"
   ],
   "now": {
    "who": [
     {
      "ref": "myla311",
      "why": "Choose the service based on whose item it is."
     },
     {
      "ref": "lasan",
      "why": "Handles e-waste and dumped items; StreetsLA refers these to LA Sanitation."
     }
    ],
    "ask": "Your own item: <b>Item Pickups → Electronic Waste</b>. Unclaimed items: <b>Illegal Dumping Item Pickup</b>.",
    "how": "Confirm ownership, location and collection eligibility. Arranging your own pickup may require an Angeleno login.",
    "byWhen": "Arrange your own pickup before setting items out. Ask about timing and retain the SR number."
   },
   "bridge": "Keep the report and pickup instructions together.",
   "bring": "Item type, quantity, location and SR number.",
   "sources": [
    [
     "MyLA311 item pickup",
     "https://myla311.lacity.gov/s/faq/bulky-item-pick-up"
    ],
    [
     "MyLA311 dumping",
     "https://myla311.lacity.gov/s/faq/Report-Illegal-Dumping"
    ],
    [
     "StreetsLA Customer Service, written guidance to Civic Atlas (November 2, 2026)",
     "https://streetsla.lacity.org/"
    ]
   ]
  },
  {
   "id": "wildlife-coyote",
   "title": "A coyote",
   "kind": "everyday",
   "scope": "city",
   "department": "animal-services",
   "reviewed": "2026-10-15",
   "match": "\\bcoyotes?\\b",
   "exclude": "\\b(dead|deceased|carcass|road ?kill)\\b",
   "phrases": [
    "coyote on sidewalk",
    "coyote on the sidewalk",
    "coyote walking down our street",
    "coyote in the neighborhood",
    "coyote near the park",
    "hay un coyote en mi calle"
   ],
   "now": {
    "ask": "Call <b>LA Animal Services</b> about a coyote or other wildlife concern.",
    "who": [
     {
      "ref": "la-animal-services",
      "why": "LA Animal Services' main number for a coyote concern."
     }
    ],
    "byWhen": "Use the phone on the wildlife page.",
    "how": "Say where the coyote is. A dead animal is reported to LA Sanitation through 311."
   },
   "bridge": "Same place again? Note the dates.",
   "bring": "The place, the dates, and what the coyote was doing.",
   "sources": [
    [
     "LA Animal Services: wildlife",
     "https://www.laanimalservices.com/Wildlife"
    ]
   ]
  },
  {
   "id": "cooling-center",
   "title": "A place to cool off",
   "kind": "everyday",
   "scope": "city",
   "department": "heat-sites",
   "reviewed": "2026-10-15",
   "match": "\\b(cooling centers?|cool spots?|places? to cool|cool off|cool down|heat relief|too hot|so hot|need ac|no ac)\\b",
   "exclude": "\\b(no heat|heaters?|heating|hot water)\\b",
   "phrases": [
    "cooling center",
    "where is a cooling center",
    "cooling centers during the heat",
    "where can I cool off",
    "a place to cool off during the heat",
    "cool spots during a heat wave",
    "too hot",
    "too hot need AC",
    "need AC",
    "no AC",
    "it's so hot"
   ],
   "now": {
    "ask": "During heat, use an open City library or Recreation and Parks site.",
    "who": [
     {
      "ref": "lapl-cool",
      "why": "Open branches are places to cool off during heat."
     },
     {
      "ref": "rap-cool",
      "why": "Open park sites are places to cool off during heat."
     },
     {
      "ref": "myla311",
      "why": "Call 311 and ask which sites are open."
     }
    ],
    "byWhen": "Library and park sites are open during their regular hours.",
    "how": "The City heat page lists library branches and park sites."
   },
   "bridge": "Check the heat page for hours.",
   "bring": "The heat page, and the library or park site you tried.",
   "sources": [
    [
     "LA City Emergency Management: heat",
     "https://emergency.lacity.gov/heat"
    ]
   ]
  },
  {
   "id": "caltrans-maintenance",
   "title": "Caltrans Customer Service",
   "kind": "everyday",
   "scope": "any",
   "department": "caltrans",
   "reviewed": "2026-10-18",
   "match": "\\b(?:pot ?holes?|trash|garbage|litter)\\b(?:\\s+\\w+){0,3}\\s+(?:on|in|along)\\s+(?:the\\s+|a\\s+|an\\s+)?(?:(?!state\\b)\\w+\\s+){0,2}(?:freeways?|state highways?)\\b|\\b(?:freeways?|state highways?)\\s+(?:a\\s+|the\\s+)?(?:pot ?holes?|trash|garbage|litter)\\b|(?:\\b(?:pot ?holes?|trash|garbage|litter)\\b.*)(?:\\b(?:i|sr|us)-\\d{1,4}\\b|\\bthe\\s+\\d{1,3}\\b(?!\\s+(?:pot ?holes?|(?:trash|garbage|recycling)\\s+(?:cans?|bins?|bags?)|cans?|bins?|bags?|weeks?|days?|months?|hours?|times?|houses?|homes?|blocks?|people|cars?|eleven)\\b)|\\b\\d{1,3}\\s+(?:freeways?|fwys?)\\b)|(?:\\b(?:i|sr|us)-\\d{1,4}\\b|\\bthe\\s+\\d{1,3}\\b(?!\\s+(?:pot ?holes?|(?:trash|garbage|recycling)\\s+(?:cans?|bins?|bags?)|cans?|bins?|bags?|weeks?|days?|months?|hours?|times?|houses?|homes?|blocks?|people|cars?|eleven)\\b)|\\b\\d{1,3}\\s+(?:freeways?|fwys?)\\b).*(?:\\b(?:pot ?holes?|trash|garbage|litter)\\b)",
   "phrases": [
    "pothole on the freeway",
    "pot hole on the freeway",
    "potholes on the freeway",
    "freeway pothole",
    "freeway trash",
    "trash on the freeway",
    "garbage on the freeway",
    "pothole on the state highway",
    "pothole on the 110",
    "trash on the 110",
    "pothole on the 5",
    "I-405 litter",
    "I-5 trash",
    "SR-2 pothole",
    "US-101 litter"
   ],
   "now": {
    "ask": "To report a maintenance-related problem, such as a pothole, use the Customer Service Request.",
    "who": [
     {
      "ref": "caltrans-csr",
      "why": "Requests are handled Monday through Friday, 8 a.m.–4 p.m."
     }
    ],
    "byWhen": "Requests are handled Monday through Friday, 8 a.m.–4 p.m. Report highway emergencies to 911 or the California Highway Patrol.",
    "how": "Freeways and state highways.",
    "matters": [
     "Freeways and state highways belong to the State, so Caltrans fixes them, not the City. Questions about a request? Call Caltrans District 7 (Los Angeles) at (213) 897-1200."
    ]
   },
   "bridge": "Use the Customer Service Request for a maintenance problem.",
   "bring": "The location, so the map pin can drop.",
   "sources": [
    [
     "Caltrans: public affairs FAQs",
     "https://dot.ca.gov/programs/public-affairs/faqs"
    ],
    [
     "Caltrans Customer Service Request",
     "https://csr.dot.ca.gov/"
    ],
    [
     "Caltrans: contact us",
     "https://dot.ca.gov/contact-us"
    ]
   ]
  },
  {
   "id": "sheriff-patrol",
   "title": "Sheriff",
   "kind": "everyday",
   "scope": "any",
   "department": "sheriff-info",
   "reviewed": "2026-10-16",
   "match": "\\b(?:sheriffs?|\\blasd\\b)\\b",
   "phrases": [
    "sheriff",
    "the sheriff",
    "county sheriff",
    "los angeles sheriff",
    "LASD",
    "who patrols unincorporated East LA",
    "who patrols unincorporated East Los Angeles",
    "patrol unincorporated East LA",
    "who patrols the unincorporated area"
   ],
   "now": {
    "ask": "LASD patrols 153 unincorporated communities and 42 of 88 cities.",
    "who": [
     {
      "ref": "lasd-links",
      "why": "LASD patrols 153 unincorporated communities and 42 of 88 cities."
     }
    ],
    "byWhen": "The Sheriff links page lists that patrol coverage."
   },
   "bridge": "Patrol coverage is on the Sheriff links page.",
   "bring": "A street address.",
   "sources": [
    [
     "Los Angeles County Sheriff: links",
     "https://lasd.org/links/"
    ]
   ]
  },
  {
   "id": "county-supervisor",
   "title": "County supervisor",
   "kind": "everyday",
   "scope": "any",
   "department": "supervisor-info",
   "reviewed": "2026-10-16",
   "match": "\\b(?:county supervisors?|board of supervisors)\\b",
   "phrases": [
    "my county supervisor",
    "county supervisor",
    "the county supervisor",
    "board of supervisors",
    "who is my county supervisor"
   ],
   "now": {
    "ask": "The Board of Supervisors is the governing body of the County of Los Angeles, its executive and legislative head.",
    "who": [
     {
      "ref": "county-bos-site",
      "why": "The Board site links each district map."
     }
    ],
    "byWhen": "The Board site links each district map. Both lookups go by address.",
    "how": "Council members cover only the City of Los Angeles."
   },
   "bridge": "Find the district on the Board site.",
   "bring": "A street address. A ZIP code alone covers several districts.",
   "sources": [
    [
     "Board of Supervisors",
     "https://bos.lacounty.gov/"
    ],
    [
     "NeighborhoodInfo",
     "https://lacity.gov/neighborhoodinfo"
    ]
   ]
  },
  {
   "id": "sce-note",
   "title": "Southern California Edison",
   "kind": "everyday",
   "scope": "any",
   "department": "power-note",
   "reviewed": "2026-10-25",
   "match": "\\bsouthern california edison\\b|\\bsce\\b",
   "phrases": [
    "Southern California Edison",
    "southern california edison",
    "SCE",
    "call SCE",
    "SCE power"
   ],
   "now": {
    "ask": "Inside the City of LA, LADWP is your utility, not SCE.",
    "who": [
     {
      "ref": "ladwp-service",
      "why": "In the City of LA, electricity comes from LADWP."
     },
     {
      "ref": "sce-outage",
      "why": "SCE safety line, 1-800-611-1911. Report an outage online."
     }
    ],
    "byWhen": "Check the name on your electric bill, then call that utility.",
    "how": "Most of the rest of LA County gets power from Southern California Edison, but a few cities run their own utilities."
   },
   "bridge": "Downed line: 911 first.",
   "bring": "Check the name on your electric bill, then call that utility.",
   "sources": [
    [
     "LADWP: facts and figures",
     "https://www.ladwp.com/who-we-are/power-system/facts-figures"
    ],
    [
     "SCE: our service territory",
     "https://www.sce.com/about-sce"
    ],
    [
     "SCE: outage and safety",
     "https://www.sce.com/outages-safety/report-outage-safety-issue"
    ]
   ]
  },
  {
   "id": "power-outage",
   "title": "Power outage",
   "kind": "everyday",
   "scope": "any",
   "department": "power-note",
   "reviewed": "2026-10-16",
   "match": "\\bpower outages?\\b|\\b(?:my |the )?power is out\\b",
   "phrases": [
    "power outage",
    "power outages",
    "a power outage on my block",
    "my power is out",
    "the power is out"
   ],
   "now": {
    "ask": "In the City of LA, electricity comes from LADWP.",
    "who": [
     {
      "ref": "ladwp-service",
      "why": "In the City of LA, electricity comes from LADWP."
     }
    ],
    "byWhen": "Check the name on your electric bill, then call that utility.",
    "how": "Most of the rest of LA County gets power from Southern California Edison, but a few cities run their own utilities."
   },
   "bridge": "Downed line: 911 first.",
   "bring": "Check the name on your electric bill, then call that utility.",
   "sources": [
    [
     "LADWP: facts and figures",
     "https://www.ladwp.com/who-we-are/power-system/facts-figures"
    ],
    [
     "SCE: our service territory",
     "https://www.sce.com/about-sce"
    ],
    [
     "LADWP: power outage and water trouble",
     "https://www.ladwp.com/residential-services/power-outage-water-trouble"
    ]
   ]
  },
  {
   "id": "historic-home",
   "title": "Changing the outside of a historic home",
   "kind": "everyday",
   "scope": "city",
   "department": "historic-review",
   "reviewed": "2026-11-05",
   "match": "\\b(hpoz|historic[ -]preservation overlay|historic (?:district|zone|home|house|houses|building|property|neighborhood|bungalow|duplex)|historic[ -]cultural monument|mills act)\\b|\\bmiracle mile\\b[\\s\\S]{0,60}\\b(?:renovat\\w*|remodel\\w*|exterior|facade|windows?|(?:re)?paint\\w*|addition)\\b|\\b(?:renovat\\w*|remodel\\w*|exterior|facade|windows?|(?:re)?paint\\w*|addition)\\b[\\s\\S]{0,60}\\bmiracle mile\\b|\\b(?:old|older|vintage|craftsman|victorian|spanish[ -]style|1920s|1930s) (?:house|home)s?\\b[\\s\\S]{0,60}\\b(?:chang\\w*|renovat\\w*|remodel\\w*|approv\\w*|permit\\w*|exterior|windows?|(?:re)?paint\\w*|addition)\\b|\\b(?:chang\\w*|renovat\\w*|remodel\\w*|approv\\w*|permit\\w*|exterior|windows?|(?:re)?paint\\w*|addition)\\b[\\s\\S]{0,60}\\b(?:old|older|vintage|craftsman|victorian|spanish[ -]style|1920s|1930s) (?:house|home)s?\\b|\\bexterior renovations?\\b|\\b(?:house|home|property|building|duplex|bungalow)s? (?:is|was|are) (?:(?:now |officially )?(?:designated|considered|listed) (?:as )?)?historic\\b|\\bhistoric\\b[\\s\\S]{0,40}\\b(?:windows?|(?:re)?paint\\w*|exterior|facade|additions?|remodel\\w*|renovat\\w*|porch|roof|stucco|siding)\\b",
   "phrases": [
    "renovating a historic home",
    "who do I contact for external renovations on a historic home in the Miracle Mile",
    "exterior changes to a house in an HPOZ",
    "painting a house in a historic district",
    "is my house in an HPOZ",
    "new windows on a historic house",
    "historic house exterior changes",
    "can I replace windows on my historic home",
    "remodeling a house in the Miracle Mile",
    "who approves changes to an old house",
    "exterior renovation permit"
   ],
   "now": {
    "ask": "Look the address up in <b>ZIMAS</b> first: not every Miracle Mile home has historic rules. Under Planning and Zoning, Historic Preservation Review says which case applies; pick it above.",
    "who": [
     {
      "ref": "hpoz-review",
      "why": "In an HPOZ, most exterior work, paint and landscaping included, needs City Planning approval first; the Preservation Plan lists exemptions."
     },
     {
      "ref": "ohr",
      "why": "An individually designated Historic-Cultural Monument: the Office of Historic Resources reviews the work before any permit."
     },
     {
      "ref": "planning-help",
      "why": "Not sure what ZIMAS shows? A public counter can check the address, (213) 482-7077."
     }
    ],
    "byWhen": "Timing depends on the review type ZIMAS points to. The City's stated review periods are in the note below; they are not guaranteed completion times.",
    "how": "Miracle Mile HPOZ: Wilshire to San Vicente, La Brea to Orange Grove, per its page. Miracle Mile North has its own map there. Outside both, check ZIMAS for a Monument.",
    "followUp": "Work done without the review can bring a Building and Safety enforcement case, and the HPOZ Board or Commission can require restoring the original.",
    "handles": "City Planning's Office of Historic Resources runs the historic review: the HPOZ Board for a historic district, the Office itself for a Monument. Building and Safety issues the permit afterwards.",
    "supporting": {
     "title": "Review periods the City states",
     "text": "From City Planning's “How to submit a project for HPOZ review” (checked Nov 5, 2026). Conforming Work, for smaller projects and rehabilitation: normally scheduled for an HPOZ Board meeting, then reviewed by Planning staff, with a permit clearance issued within 21 days. Certificates of Appropriateness and Certificates of Compatibility, for larger projects such as new buildings and larger additions: these usually need at least one consultation with the HPOZ Board before an application is accepted; after filing at the Development Services Center, Planning staff has up to 30 days to deem the application complete, and once it is deemed complete the Department has 75 days to issue a Letter of Determination. The HPOZ FAQs put more significant changes at up to 75 days of review. These are the periods the City states, not guaranteed completion times.",
     "source": [
      "How to submit a project for HPOZ review",
      "https://planning.lacity.gov/odocument/9d70cf0b-e5c4-4190-b64f-d04267b3bf12/How_to_submit_a_project_for_hpoz_review.pdf"
     ]
    }
   },
   "bridge": "Want the standard itself? The Preservation Plan is the rule book.",
   "bring": "The address, what ZIMAS shows (HPOZ and Contributing status, or Monument), photos, and a description of the work.",
   "sources": [
    [
     "City Planning: Historic District Project Review",
     "https://planning.lacity.gov/preservation-design/historic-district-project-review"
    ],
    [
     "Office of Historic Resources: HPOZ FAQs",
     "https://planning.lacity.gov/odocument/1a885676-568b-40fb-b174-00730dd249bf/Info%20Brief%20HPOZ%20FAQs.pdf"
    ],
    [
     "How to submit a project for HPOZ review",
     "https://planning.lacity.gov/odocument/9d70cf0b-e5c4-4190-b64f-d04267b3bf12/How_to_submit_a_project_for_hpoz_review.pdf"
    ],
    [
     "Using ZIMAS to find historic preservation information",
     "https://planning.lacity.gov/odocument/464cee8e-7fa1-47a1-830d-daa725c7afca/Info%20Brief%20ZIMAS%20Guide.pdf"
    ],
    [
     "Historic-Cultural Monument process FAQs",
     "https://planning.lacity.gov/odocument/ea238abd-6f95-419f-91fb-eaca56b7f2bc/Info%20Brief%20HCM%20Process%20FAQs.pdf"
    ],
    [
     "City Planning: local designation process",
     "https://planning.lacity.gov/preservation-design/local-designation-process"
    ],
    [
     "HistoricPlacesLA: what the inventory does and does not show",
     "https://historicplacesla.lacity.org/faq"
    ],
    [
     "Miracle Mile HPOZ",
     "https://planning.lacity.gov/preservation-design/overlays/miracle-mile-0"
    ],
    [
     "Miracle Mile North HPOZ",
     "https://planning.lacity.gov/preservation-design/overlays/miracle-mile-north"
    ],
    [
     "City Planning public counters",
     "https://planning.lacity.gov/contact/public-counters"
    ]
   ],
   "fork": {
    "question": "What does ZIMAS show for the address?",
    "options": [
     {
      "id": "hpoz",
      "label": "In an HPOZ (historic district)",
      "ask": "Email the HPOZ planner before any work or permit, then apply through Planning's <b>Online Application System</b>. Most exterior work needs approval, paint and landscaping included; the plan lists exemptions.",
      "who": [
       {
        "ref": "hpoz-review",
        "why": "Minor conforming work is cleared by staff; larger changes go to the HPOZ Board, then City Planning decides."
       },
       {
        "ref": "hpoz-miracle-mile",
        "why": "Miracle Mile planner: (213) 978-1487; Miracle Mile North: (213) 756-1725, as listed Nov 2, 2026."
       }
      ],
      "how": "Subject line: the address, the HPOZ name and a short description of the work. The boundary alone does not set the review; ZIMAS shows whether the house is Contributing.",
      "byWhen": "The planner can say which review applies. The City's stated periods for Conforming Work and Certificates are in the note below; they are not guaranteed completion times."
     },
     {
      "id": "monument",
      "label": "A Historic-Cultural Monument",
      "ask": "Contact the <b>Office of Historic Resources</b> before any permit. It reviews proposed work on a Monument, and the Cultural Heritage Commission reviews alterations under the Secretary of the Interior's Standards.",
      "who": [
       {
        "ref": "ohr",
        "why": "Reviews proposed work on a Monument before Building and Safety issues a permit."
       }
      ],
      "how": "Have the address, the Monument number from ZIMAS, photos and drawings of the change. HPOZ review does not apply to a Monument; OHR handles it instead.",
      "byWhen": "Ask OHR for its review time; the Cultural Heritage Commission reviews exterior and interior alterations under the Secretary of the Interior's Standards."
     },
     {
      "id": "none",
      "label": "No designation, or not sure",
      "ask": "Check the address in <b>ZIMAS</b>: open Planning and Zoning Information and look for Historic Preservation Review. No designation there means ordinary <b>Building and Safety</b> permit rules apply.",
      "who": [
       {
        "ref": "hpoz-review",
        "why": "ZIMAS is the official lookup; HistoricPlacesLA lists survey findings, which are not a designation."
       },
       {
        "ref": "planning-help",
        "why": "A public counter can check the address and say which review applies."
       }
      ],
      "how": "Search by address, then open the Planning and Zoning Information tab. A survey finding on HistoricPlacesLA (eligible, not designated) adds no review by itself.",
      "byWhen": "The lookup is immediate. Permit times then depend on the work; ask Building and Safety what the project needs."
     }
    ]
   },
   "more": {
    "office": "planning",
    "label": "Where City Planning fits in City government"
   }
  },
  {
   "id": "speed-humps",
   "title": "Speed humps on a residential street",
   "kind": "everyday",
   "scope": "city",
   "department": "traffic-calming",
   "reviewed": "2026-11-05",
   "match": "\\b(speed[ -]?(?:humps?|bumps?|cushions?|tables?)|traffic calming|speeding (?:cars?|drivers?|traffic|vehicles?)|cars? (?:speed|speeding|race|racing)|slow (?:down )?(?:the )?(?:cars|traffic|drivers)|(?:traffic|cars|drivers|people|they) (?:is |are |go |goes |going |drive |driving |fly |flying )?(?:way |so |really |much )?too fast|(?:people|drivers?|cars?|they|someone) (?:are |is |keep |keeps )?(?:drag )?(?:racing|speeding|flying) (?:down|on|up|through|along|past)|racing (?:down|on|up|through|along) (?:our|my|the|this) (?:street|block|road|avenue)|drivers? racing|(?:going|driving|drive|go) (?:way |so |really |much )?too fast|speeding(?! tickets?)(?! fines?))\\b",
   "phrases": [
    "speed bumps on my street",
    "who do I contact about speed bumps on Hauser",
    "how do I get speed humps",
    "cars speeding down my street",
    "traffic calming for my block",
    "how do I slow traffic on my street",
    "traffic is too fast on my street",
    "where do I report speeding on my street"
   ],
   "now": {
    "ask": "No speed hump application exists: LADOT picks streets from a Council-adopted ranking. To put the speeding on record for LADOT's engineers, file a <b>Traffic Safety</b> request in MyLA311.",
    "who": [
     {
      "ref": "ladot-safety",
      "why": "Receives the speeding as a Traffic Safety request; it records the concern, it does not request a hump."
     },
     {
      "ref": "ladot-speed-humps",
      "why": "How the ranking works and which streets are on the Neighborhood Enhanced Network it draws from."
     },
     {
      "ref": "council",
      "why": "Optional, per LADOT: confirms the street's Network designation and rank. Does not install or override the ranking."
     }
    ],
    "byWhen": "No date to promise. The 2025 list funds about 26 miles citywide over two years; LADOT told the Council the full network would take close to 40 years.",
    "how": "LADOT's initial screening (its November 2025 report): one lane each way, 30 mph or less, grade under 8 percent, no humps already. A screen, not eligibility, funding or approval.",
    "followUp": "Not on the list? Ask the council office for the street's rank, and whether the Council's 2025 one-hump-per-unfunded-district motion reaches it. Filed already? Search “follow up on speed hump request”.",
    "handles": "LADOT's Residential Speed Hump Program evaluates and installs; the council office can confirm the street's ranking.",
    "prepare": [
     {
      "title": "Before you contact anyone",
      "items": [
       "Which kind of request this is: a broken or missing sign, marking or signal (maintenance); speed humps or another traffic-safety review (engineering evaluation); the speeding itself (enforcement).",
       "Whether your block is on the Neighborhood Enhanced Network, from the Mobility Plan 2035 maps linked on LADOT's speed hump page.",
       "Which council district the block is in, from the issue's address with the City's Neighborhood Info lookup or this site's search, not from where you live.",
       "Which Neighborhood Council covers the block, a separate lookup."
      ]
     },
     {
      "title": "What to gather",
      "items": [
       "The street and the two cross streets, and which side if it matters.",
       "The days and times the speeding happens; what you have seen (speeds, near misses, crashes), with no personal details.",
       "Nearby schools, parks, transit stops and medical sites; LADOT's method weighs them.",
       "Your Network check result, and any Traffic Safety service request numbers (SR numbers) you already have."
      ]
     },
     {
      "title": "Who receives the request, and their role",
      "items": [
       "Maintenance: MyLA311, one issue per request in the matching category; keep the SR number and the confirmation email.",
       "Engineering evaluation: the council office for the block, whose transportation or constituent-services staff can confirm the designation and rank with LADOT. LADOT's engineers do the evaluation; the council office does not install humps or override the engineering.",
       "Enforcement: the LAPD station for the block. This site's address lookup shows the station and its patrol area number and links to the station's page, which lists its Senior Lead Officers by area."
      ]
     },
     {
      "title": "The step you are requesting (to the council office)",
      "items": [
       "“Is [street] between [cross street] and [cross street] on the Neighborhood Enhanced Network, and if so, where does it rank under the CF 24-0332 method? If it is not, what traffic-safety evaluation can LADOT do for this segment, and how is that requested?”",
       "Give the segment, the times, what you have seen, the nearby sites, and any SR numbers."
      ]
     },
     {
      "title": "What to expect",
      "items": [
       "LADOT's initial screening in its November 2025 report left out streets with more than one lane each way, posted limits above 30 mph, grades over 8 percent, and streets that already have humps. A screen, not eligibility, funding or approval; the report says inclusion on its list does not guarantee construction.",
       "The 2025 list funds about 26 miles citywide over two years; LADOT told the Council the whole Network would take close to 40 years at current funding.",
       "LADOT confirms feasibility with the council office before any design; corridors must still pass detailed engineering design.",
       "The council office and the committee remain the routes after any public event."
      ]
     },
     {
      "title": "Terms",
      "items": [
       "Neighborhood Enhanced Network: the local streets in the Mobility Plan 2035 that LADOT ranks for speed humps.",
       "CF 24-0332: the Council file that adopted LADOT's ranking method.",
       "85th percentile speed: the speed that 85 of 100 drivers stay under; one of LADOT's scoring inputs."
      ]
     }
    ],
    "community": {
     "title": "Community support",
     "intro": "Separately, you can bring the concern to your Neighborhood Council's transportation committee to document it publicly and find support. A public comment is not the council's endorsement, and the committee decides nothing about the street.",
     "byNc": [
      {
       "match": "mid city west",
       "council": "Mid City West Community Council",
       "committee": "Transportation and Sustainability Committee",
       "email": "tands@midcitywest.org",
       "url": "https://www.midcitywest.org/transportation-sustainability",
       "note": "Check the posted agenda before counting on a meeting date; the page lists no agenda or meeting time."
      },
      {
       "match": "p\\.?i\\.?c\\.?o",
       "council": "P.I.C.O. Neighborhood Council",
       "committee": "Sustainability, Transportation and Mobility Committee",
       "url": "https://www.piconc.com/series/online-sustainability-transportation-mobility-committee/",
       "note": "Check the posted agenda before counting on a meeting date."
      }
     ],
     "other": "Ask {nc} which committee handles transportation and how to put an item on its agenda; its website is the place to start.",
     "lookup": "Which Neighborhood Council covers the block depends on the issue's address. Find it with the City's Neighborhood Info lookup, then ask that council which committee handles transportation.",
     "lookupUrl": "https://lacity.gov/neighborhoodinfo",
     "items": [
      "Read the committee's recent agendas and any past action on your street.",
      "Write a short, dated account of the corridor; collect willing neighbors' observations.",
      "Draft a public comment as a practice: the segment, the problem, and the request you have already made to the City by SR number. Follow the posted agenda and speaking rules on the day.",
      "Ask the committee, through its contact address, how to request a future agenda item or consideration of a letter of support."
     ]
    },
    "events": [
     {
      "name": "Public Safety and Emergency Preparedness Fair",
      "host": "Greater Wilshire Neighborhood Council",
      "when": "Sunday, November 8, 2026, 11 a.m. to 4 p.m.; expo 11 to 2, public-safety town hall 2 to 4",
      "place": "John Burroughs Middle School, 600 S. McCadden Place",
      "who": "The town hall lists Councilmembers Katy Yaroslavsky (CD 5) and Hugo Soto-Martínez (CD 13) and LAPD from the Olympic and Wilshire Divisions, with a question period.",
      "purpose": "Bring the location, your photographs, your SR number if you have one, and one clear ask. A public event open to everyone, not a meeting with any official.",
      "url": "https://gwncpublicsafetyfair.netlify.app/",
      "free": "Free, no registration required.",
      "until": "2026-11-09T00:00:00Z",
      "where": {
       "cd": [
        5,
        13
       ],
       "nc": [
        "greater wilshire"
       ]
      },
      "sources": [
       [
        "Organizer's page (read Nov 5, 2026)",
        "https://gwncpublicsafetyfair.netlify.app/"
       ],
       [
        "Larchmont Buzz, Nov 2, 2026 (read Nov 5, 2026)",
        "https://larchmontbuzz.com/larchmont-village-news/get-prepared-at-gwncs-safety-fair-sunday/"
       ]
      ]
     }
    ]
   },
   "bridge": "Want the ranking or the funding changed? That is a Council decision.",
   "bring": "The street segment, what you have seen (speeds, near misses, crashes), your Traffic Safety SR numbers, and whether the street is on the Neighborhood Enhanced Network.",
   "sources": [
    [
     "LADOT: Residential Speed Hump Program",
     "https://ladot.lacity.gov/projects/safety-programs/speed-humps"
    ],
    [
     "LADOT report to Council, Nov. 5, 2025 (Council File 24-0332)",
     "https://cityclerk.lacity.org/onlinedocs/2024/24-0332_rpt_dot_11-05-25.pdf"
    ],
    [
     "Council File 24-0332",
     "https://lms.lacity.gov/files/24-0332"
    ],
    [
     "Council motion for one hump per unfunded district (CF 25-0510)",
     "https://d22tgksh1zpp6f.cloudfront.net/OnlineDocs/2025/25-0510_rpt_tran_11-12-25.pdf"
    ],
    [
     "LADOT fact sheet: speed hump criteria (2024; application steps superseded)",
     "https://ladot.lacity.gov/sites/default/files/documents/2024-speed-humps-fact-sheet-v213.pdf"
    ],
    [
     "MyLA311",
     "https://myla311.lacity.gov/s/"
    ],
    [
     "Mid City West: Transportation and Sustainability Committee (read Nov 5, 2026)",
     "https://www.midcitywest.org/transportation-sustainability"
    ],
    [
     "P.I.C.O. Neighborhood Council: Sustainability, Transportation and Mobility Committee (per the research handoff, Nov 5, 2026)",
     "https://www.piconc.com/series/online-sustainability-transportation-mobility-committee/"
    ],
    [
     "Neighborhood Info (City of Los Angeles)",
     "https://lacity.gov/neighborhoodinfo"
    ],
    [
     "GWNC Public Safety and Emergency Preparedness Fair, Nov 8, 2026 (organizer's page, read Nov 5, 2026)",
     "https://gwncpublicsafetyfair.netlify.app/"
    ],
    [
     "Larchmont Buzz: safety fair announcement, Nov 2, 2026 (read Nov 5, 2026)",
     "https://larchmontbuzz.com/larchmont-village-news/get-prepared-at-gwncs-safety-fair-sunday/"
    ]
   ],
   "more": {
    "office": "transport",
    "label": "Where LADOT fits in City government"
   },
   "tips": "none"
  },
  {
   "id": "speed-hump-followup",
   "title": "Following up on a speed hump request you already made",
   "kind": "everyday",
   "scope": "city",
   "department": "traffic-calming",
   "reviewed": "2026-11-06",
   "match": "(?!)",
   "phrases": [
    "How do I follow up on an existing speed hump request?",
    "What happened to my speed hump application from 2023?",
    "status of my speed hump request",
    "I applied for speed humps in 2024, is it still being considered?",
    "we submitted a speed bump petition in 2024 and heard nothing",
    "any update on our speed hump request"
   ],
   "tips": "none",
   "now": {
    "ask": "Which did you file? An <b>application</b> (2024 or earlier) is not automatically approved, LADOT says; the street is ranked instead. A <b>Traffic Safety</b> request: ask 311 with its SR number.",
    "who": [
     {
      "ref": "ladot-speed-humps",
      "why": "Its FAQ on earlier applications, and the ranked Neighborhood Enhanced Network the program now draws from."
     },
     {
      "ref": "ladot-safety",
      "why": "For a Traffic Safety request you already filed: give the service request number (SR number) when asking for an update."
     },
     {
      "ref": "council",
      "why": "Optional, per LADOT: confirms whether the street is on the Network and how it ranks under the adopted method."
     }
    ],
    "byWhen": "No published way exists to look up an old application. LADOT's ranked list guides installations in future years unless the Council changes it.",
    "how": "LADOT ranked all 500 miles of eligible Network streets. A street whose earlier request did not advance may still be chosen if it ranks highly.",
    "followUp": "Not sure which you filed? An application went to LADOT's program by form; a Traffic Safety request has an SR number from MyLA311 or 311.",
    "handles": "LADOT's Residential Speed Hump Program evaluates and installs; the council office can confirm the street's designation and rank."
   },
   "bridge": "Want the ranking or the funding changed? That is a Council decision.",
   "bring": "The street segment, the year of any earlier application, and any Traffic Safety service request number (SR number).",
   "sources": [
    [
     "LADOT: Residential Speed Hump Program FAQ, “Will LADOT consider previous speed hump applications?” (read Nov 6, 2026)",
     "https://ladot.lacity.gov/projects/safety-programs/speed-humps"
    ],
    [
     "LADOT: service requests go through MyLA311, its app, or 311",
     "https://ladot.lacity.gov/residents/service-requests"
    ],
    [
     "MyLA311: Traffic Safety request type (speeding is listed)",
     "https://myla311.lacity.gov/s/"
    ],
    [
     "LADOT report to Council, Nov. 5, 2025 (Council File 24-0332)",
     "https://cityclerk.lacity.org/onlinedocs/2024/24-0332_rpt_dot_11-05-25.pdf"
    ]
   ],
   "more": {
    "office": "transport",
    "label": "Where LADOT fits in City government"
   }
  },
  {
   "id": "overgrown-hedge",
   "title": "An overgrown hedge or bushes at a house",
   "kind": "everyday",
   "scope": "city",
   "department": "code-enforcement",
   "reviewed": "2026-11-05",
   "match": "\\b(hedges?|bushes|shrubs?|overgrown (?:yard|lawn|plants?|vegetation|weeds?|front yard)|weeds? (?:in|on) (?:the|a|my|their|his|her) (?:yard|lot|lawn))\\b",
   "phrases": [
    "my neighbor's hedge is too high",
    "who do I contact about excessively high bushes in front of a home",
    "overgrown bushes blocking the sidewalk",
    "hedge blocking the view at the corner",
    "weeds in the yard next door",
    "overgrown front yard",
    "neighbor's hedge blocks the sidewalk",
    "bushes block the view when pulling out"
   ],
   "now": {
    "ask": "Pick what the hedge does above. Over the sidewalk or a corner: a 311 report. Tall in their own yard: a Building and Safety complaint, only if over the limit.",
    "who": [
     {
      "ref": "ladbs-complaint",
      "why": "A front yard hedge taller than the fence limit, at a house. Duplexes and apartments go to the Housing Department."
     },
     {
      "ref": "myla311",
      "why": "Over the sidewalk: Obstructions or Street Tree Violations. A corner or sign: Street Tree Violations or Traffic Safety."
     }
    ],
    "byWhen": "311 reports get an SR number to follow. Building and Safety handles complaints in priority order by health and safety impact, so a hedge can wait.",
    "how": "Give the address, which side of the lot, the height, and what it blocks. A tall hedge is not a violation by itself; the limit and the sight line are.",
    "followUp": "Need to follow up? Check the request’s status and any timeframe the receiving agency provided. Include your service request number (SR number) when asking for an update.",
    "handles": "Over the sidewalk or at a corner: StreetsLA, through MyLA311. Too tall in their own yard: Building and Safety's code enforcement."
   },
   "bridge": "Keeps happening? Save each complaint number. That’s the pattern.",
   "bring": "The address, photos, what it blocks, dates, and the complaint or SR numbers.",
   "sources": [
    [
     "LADBS: allowable fence height",
     "https://dbs.lacity.gov/node/2332"
    ],
    [
     "LADBS: report a violation (houses; duplexes and apartments to the Housing Department)",
     "https://www.ladbsservices2.lacity.org/OnlineServices/?service=rav"
    ],
    [
     "LADBS: Code Enforcement",
     "https://dbs.lacity.gov/services/code-enforcement-complaints-and-compliance"
    ],
    [
     "City Planning: fences, walls and hedges (Chapter 1A form)",
     "https://planning.lacity.gov/odocument/39aa1d5a-d13d-449c-9bfd-6bc25f086527/CP13-2075.1.A_Fences.pdf"
    ],
    [
     "StreetsLA: public right of way obstructions (LAMC 56.08)",
     "https://streets.lacity.gov/services/public-right-of-way"
    ],
    [
     "LAMC 62.200: corner visibility",
     "https://codelibrary.amlegal.com/codes/los_angeles/latest/lamc/0-0-0-158888"
    ],
    [
     "MyLA311 request types (Obstructions, Street Tree Violations, Traffic Safety, Private Property Violation)",
     "https://myla311.lacity.gov/s/"
    ],
    [
     "LAMC 12.22 C.20(f): fences, walls and hedges in the A and R zones",
     "https://codelibrary.amlegal.com/codes/los_angeles/latest/lamc/0-0-0-114455"
    ]
   ],
   "fork": {
    "question": "What does the hedge do?",
    "options": [
     {
      "id": "sidewalk",
      "label": "Hangs over the sidewalk",
      "ask": "Report it in MyLA311 as <b>Obstructions</b> (Public Right of Way Complaints). The City cites owners for sidewalk obstructions, overgrown vegetation included, under LAMC 56.08; fines start at $50.",
      "who": [
       {
        "ref": "myla311",
        "why": "Obstructions, or Street Tree Violations for private vegetation reaching the sidewalk or street. Both reach StreetsLA."
       },
       {
        "ref": "streetsla-row",
        "why": "The rule: no obstructions on streets or sidewalks, fines from $50."
       }
      ],
      "how": "Give the address, the side of the street, and a photo showing the sidewalk width left. Say if a wheelchair or stroller cannot pass."
     },
     {
      "id": "view",
      "label": "Blocks the view at a corner",
      "ask": "Report it in MyLA311 as <b>Street Tree Violations</b> (corner visibility) or <b>Traffic Safety</b>. At an uncontrolled corner, nothing over 3 feet may sit in the sight triangle.",
      "who": [
       {
        "ref": "myla311",
        "why": "Street Tree Violations for the corner sight line; Traffic Safety for a pattern of near misses or a hidden sign."
       }
      ],
      "how": "Give the intersection or driveway, which corner, and what a driver cannot see. The 3-foot rule is LAMC 62.200, enforced under the Board of Public Works.",
      "byWhen": "Ask the receiving department about timing. Keep the SR number for follow-up."
     },
     {
      "id": "yard",
      "label": "Just tall, in their own yard",
      "ask": "File a <b>code complaint</b> with Building and Safety only if it is over the limit. In a residential front yard a hedge counts as a fence: 3 feet 6 inches.",
      "who": [
       {
        "ref": "ladbs-complaint",
        "why": "Investigates zoning complaints at houses. Duplexes and apartments go to the Housing Department."
       }
      ],
      "how": "Give the address and the height from natural ground. The limit is the required front yard; side and rear yards allow 6 to 8 feet. Over that needs Planning relief.",
      "byWhen": "Complaints are handled in priority order by health and safety impact, so a hedge can wait. Keep the complaint number and check status online."
     }
    ]
   },
   "more": {
    "office": "building",
    "label": "Where Building and Safety fits in City government"
   }
  }
 ],
 "notSure": {
  "id": "not-sure",
  "title": "Not sure who handles “{q}”?",
  "kind": "everyday",
  "scope": "city",
  "department": "council",
  "reviewed": "2026-11-02",
  "outsideNote": "Your city hall or LA County can tell you who handles it there. In an emergency, call 911.",
  "now": {
   "ask": "Civic Atlas has no answer for this wording. Try a nearby answer below, or describe the problem and exactly where it is to 311 and ask which request fits.",
   "who": [
    {
     "ref": "911",
     "why": "Someone is in danger, or a crime is happening now."
    },
    {
     "ref": "myla311",
     "why": "Routes City service requests to the right department."
    }
   ],
   "byWhen": "The 311 phone line: weekdays 7 a.m.–7 p.m.; weekends and holidays 8 a.m.–4:45 p.m., except Thanksgiving and Christmas. The app and website, any time.",
   "how": "Write down the SR number you’re given."
  },
  "bridge": "Keeps happening? Save each SR number. That’s the pattern.",
  "bring": "Your SR number, the dates, and what happened each time.",
  "more": {
   "label": "Or enter your street address above to see who represents you."
  },
  "sources": [
   [
    "MyLA311 FAQ",
    "https://lacity.gov/myla311/myla311-frequently-asked-questions"
   ],
   [
    "LA Sanitation: bulky items",
    "https://sanitation.lacity.gov/services/schedule-bulky-item-pickup"
   ],
   [
    "City of LA: Neighborhood Info",
    "https://lacity.gov/neighborhoodinfo"
   ]
  ]
 },
 "upcoming": {
  "note": "Selected public meetings verified against dated official agendas. Home shows the next 7 days; the calendar contains these confirmed occurrences without repeating unverified future dates. Update from the Scout's list only after checking each agenda.",
  "checked": "2026-10-07",
  "items": [
   {
    "id": "police-2026-10-06",
    "date": "2026-10-06",
    "start": "09:30",
    "time": "9:30 a.m.",
    "body": "Police Commission",
    "agenda": "https://ens.lacity.org/lapd/agendas/lapdagendas261200562_10062026.pdf",
    "attendance": {
     "status": "verified",
     "checked": "2026-10-06",
     "source": "https://ens.lacity.org/lapd/agendas/lapdagendas261200562_10062026.pdf",
     "url": "https://www.zoomgov.com/j/1603411155",
     "label": "Join on Zoom",
     "location": "John W. Mack Police Commission Hearing Room, 100 W. 1st Street, Los Angeles, CA 90012",
     "instructions": "Webinar ID: 160 3411 155. Phone: (669) 254-5252. For public comment, use Raise hand in Zoom or press *9 by phone. Saving this event does not register you to speak."
    }
   },
   {
    "id": "supervisors-2026-10-06",
    "date": "2026-10-06",
    "start": "09:30",
    "time": "9:30 a.m.",
    "body": "Board of Supervisors",
    "agenda": "https://assets-us-01.kc-usercontent.com/0234f496-d2b7-00b6-17a4-b43e949b70a2/c0ca4f53-0f72-4de5-ab29-42d8fbda46d7/100626_Agenda.html",
    "attendance": {
     "status": "verified",
     "checked": "2026-10-18",
     "source": "https://assets-us-01.kc-usercontent.com/0234f496-d2b7-00b6-17a4-b43e949b70a2/c0ca4f53-0f72-4de5-ab29-42d8fbda46d7/100626_Agenda.html",
     "url": "https://publiccomment.lacounty.gov/",
     "label": "Register to speak",
     "instructions": "Registration opens at 9 a.m. on meeting day. This is public-comment registration, not a Zoom link. Follow the registration instructions to connect."
    }
   },
   {
    "id": "council-2026-10-06",
    "date": "2026-10-06",
    "start": "10:00",
    "time": "10 a.m.",
    "body": "City Council",
    "agenda": "https://lacity.primegov.com/Portal/Meeting?meetingTemplateId=164547",
    "attendance": {
     "status": "unverified",
     "checked": "2026-10-06",
     "source": "https://lacity.primegov.com/Portal/Meeting?meetingTemplateId=164547"
    }
   },
   {
    "id": "public-safety-2026-10-06",
    "date": "2026-10-06",
    "start": "14:00",
    "time": "2 p.m.",
    "body": "Public Safety Committee",
    "agenda": "https://lacity.primegov.com/Portal/Meeting?meetingTemplateId=164668",
    "attendance": {
     "status": "unverified",
     "checked": "2026-10-06",
     "source": "https://lacity.primegov.com/Portal/Meeting?meetingTemplateId=164668"
    }
   },
   {
    "id": "transportation-2026-10-07",
    "date": "2026-10-07",
    "start": "08:30",
    "time": "8:30 a.m.",
    "body": "Transportation Committee",
    "agenda": "https://lacity.primegov.com/Portal/Meeting?meetingTemplateId=163484",
    "attendance": {
     "status": "unverified",
     "checked": "2026-10-06",
     "source": "https://lacity.primegov.com/Portal/Meeting?meetingTemplateId=163484"
    }
   },
   {
    "id": "public-works-2026-10-07",
    "date": "2026-10-07",
    "start": "10:00",
    "time": "10 a.m.",
    "body": "Board of Public Works",
    "agenda": "https://dpwlacity.primegov.com/Portal/Meeting?meetingTemplateId=13678",
    "attendance": {
     "status": "unverified",
     "checked": "2026-10-06",
     "source": "https://dpwlacity.primegov.com/Portal/Meeting?meetingTemplateId=13678"
    }
   },
   {
    "id": "council-2026-10-07",
    "date": "2026-10-07",
    "start": "10:00",
    "time": "10 a.m.",
    "body": "City Council",
    "agenda": "https://lacity.primegov.com/Portal/Meeting?meetingTemplateId=164484",
    "attendance": {
     "status": "unverified",
     "checked": "2026-10-06",
     "source": "https://lacity.primegov.com/Portal/Meeting?meetingTemplateId=164484"
    }
   },
   {
    "id": "council-2026-10-09",
    "date": "2026-10-09",
    "start": "10:00",
    "time": "10 a.m.",
    "body": "City Council",
    "agenda": "https://lacity.primegov.com/Portal/Meeting?meetingTemplateId=164620",
    "attendance": {
     "status": "unverified",
     "checked": "2026-10-07",
     "source": "https://lacity.primegov.com/Portal/Meeting?meetingTemplateId=164620",
     "location": "John Ferraro Council Chamber, Room 340, City Hall, 200 N Spring St"
    }
   },
   {
    "id": "public-works-2026-10-09",
    "date": "2026-10-09",
    "start": "10:00",
    "time": "10 a.m.",
    "body": "Board of Public Works — Van Nuys",
    "agenda": "https://dpwlacity.primegov.com/Portal/Meeting?meetingTemplateId=13685",
    "attendance": {
     "status": "verified",
     "checked": "2026-10-07",
     "source": "https://dpwlacity.primegov.com/Portal/Meeting?meetingTemplateId=13685",
     "location": "Van Nuys City Hall Chambers, Room 201, 14410 Sylvan St, Van Nuys, CA 91401",
     "url": "https://www.zoomgov.com/j/1616371032",
     "label": "Join on Zoom",
     "instructions": "Phone: 669-254-5252. Meeting ID: 161 637 1032. Off-site meeting in Van Nuys. Check the agenda for public-comment instructions."
    }
   }
  ]
 },
 "serviceLanguage": [
  {
   "answer": "catch-basin",
   "terms": [
    "storm drain",
    "curb drain",
    "sewer grate",
    "street grate",
    "street drain hole",
    "gutter opening",
    "drain flap",
    "metal swinging door",
    "catch basin teeth",
    "grate bars",
    "drain hole caved in",
    "catch basin",
    "curb inlet",
    "storm inlet",
    "intake grate",
    "trash screen jammed",
    "blocked storm drain",
    "clogged catch basin",
    "storm drains",
    "curb drains",
    "catch basins",
    "gutter drain",
    "stormwater drain",
    "blocked curb opening"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://sanitation.lacity.gov/services/reporting-spill-or-clogged-catch-basin",
    "https://sanitation.lacity.gov/programs/wet-weather-preparedness"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "street-odor",
   "terms": [
    "sewer smell",
    "rotten egg smell",
    "mosquito puddle",
    "standing dirty water",
    "catch basin odor",
    "stagnant water",
    "sewer odor",
    "standing water",
    "smelly street drain"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://sanitation.lacity.gov/programs/monitoring-sewers-and-odor-control",
    "https://sanitation.lacity.gov/services/reporting-spill-or-clogged-catch-basin",
    "https://www.socalgas.com/sites/default/files/2024-07/EE-Guide-English.pdf"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "missing-cover",
   "terms": [
    "manhole lid",
    "drain cover missing",
    "missing drain cover",
    "missing manhole cover",
    "broken grate",
    "maintenance hole cover missing",
    "curb access plate"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://lacity.gov/myla311",
    "https://sanitation.lacity.gov/services/reporting-spill-or-clogged-catch-basin"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "chemical-spill",
   "terms": [
    "spilled paint",
    "chemical smell",
    "chemical spill",
    "hazardous waste dumped",
    "paint dumped",
    "motor oil in gutter"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://sanitation.lacity.gov/services/reporting-spill-or-clogged-catch-basin"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "encampment-waste",
   "terms": [
    "homeless camp trash",
    "encampment trash",
    "encampment waste",
    "camp belongings",
    "homeless camp belongings",
    "encampment accumulation"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://lacity.gov/myla311"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "sidewalk-obstruction",
   "terms": [
    "no room for wheelchair",
    "no room for stroller",
    "sidewalk obstruction",
    "gravel covering walkway",
    "dirt covering walkway",
    "debris on sidewalk",
    "blocked walkway",
    "blocking wheelchair access",
    "pedestrian path blocked",
    "no room for a wheelchair",
    "no room for a stroller"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://lacity.gov/myla311"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "curb-apron",
   "terms": [
    "broken curb",
    "broken curb edge",
    "driveway bump",
    "broken apron",
    "driveway apron damage",
    "damaged driveway approach",
    "hole in curb"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://lacity.gov/myla311"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "street-pavement",
   "terms": [
    "car tire popper",
    "street crater",
    "street is sinking",
    "hole opening up",
    "sinking utility trench",
    "bad patch",
    "pothole",
    "potholes",
    "street cave in",
    "sinkhole",
    "trench failure",
    "failed trench restoration",
    "road crater",
    "sunken street",
    "sinking road"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://lacity.gov/myla311"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "street-markings",
   "terms": [
    "faded crosswalk",
    "no stop line",
    "worn red curb",
    "paint faded",
    "faded curb",
    "curb markings",
    "faded stop line",
    "street striping",
    "red curb re stencil"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://ladot.lacity.gov/residents/service-requests",
    "https://ladot.lacity.gov/about/faq"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "street-tree",
   "terms": [
    "branch about to fall",
    "hanging limb",
    "hanging broken branch",
    "can’t see stop sign past tree",
    "cannot see stop sign past tree",
    "canopy obscuring light",
    "tree covering street light",
    "tree blocking stop sign",
    "dead street tree",
    "dead tree",
    "tree trimming",
    "tree visibility obstruction",
    "tree blocking streetlight",
    "cant see stop sign past tree"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://www.ladwp.com/residential-services/power-outage-water-trouble"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "traffic-signal",
   "terms": [
    "stoplight is flashing red",
    "stoplight stuck on red",
    "knocked down stop sign",
    "traffic signal out",
    "traffic signal malfunction",
    "missing stop sign",
    "signal stuck red",
    "flashing stoplight",
    "stop sign knocked over",
    "knocked over stop sign",
    "stop sign knocked down",
    "the stop sign fell over",
    "fallen stop sign",
    "broken stop sign on the sidewalk"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://ladot.lacity.gov/residents/service-requests",
    "https://ladot.lacity.gov/about/faq"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "streetlight",
   "terms": [
    "streetlight out",
    "dark block",
    "streetlight wires exposed",
    "exposed streetlight wires",
    "streetlight damaged",
    "inoperative luminaire",
    "street light out",
    "streetlight outage",
    "light pole wires",
    "streetlight not working",
    "street light not working",
    "streetlights out",
    "dark street",
    "streetlamp out",
    "streetlite",
    "street lite"
   ],
   "reviewed": "2026-10-07",
   "sources": [
    "https://lights.lacity.gov/",
    "https://www.ladwp.com/residential-services/power-outage-water-trouble"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "water-trouble",
   "terms": [
    "water bubbling out of street",
    "water bubbling in street",
    "low water pressure",
    "dirty water",
    "broken fire hydrant",
    "geyser",
    "water main break",
    "hydrant damage",
    "brown tap water",
    "water pressure loss"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://www.ladwp.com/residential-services/power-outage-water-trouble"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "sewer-overflow",
   "terms": [
    "manhole leaking sewage",
    "sanitary sewer overflow",
    "sewage in street",
    "sewer overflowing",
    "raw sewage",
    "sewage coming out of manhole"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://sanitation.lacity.gov/programs/monitoring-sewers-and-odor-control"
   ],
   "verification": "Reporting route and descriptive terminology; not a claim of exact current MyLA311 menu labels."
  },
  {
   "answer": "bulky-item",
   "terms": [
    "someone dumped a couch",
    "someone dumped a mattress"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://sanitation.lacity.gov/services/schedule-bulky-item-pickup",
    "https://sanitation.lacity.gov/programs/illegal-dumping-clean",
    "https://sanitation.lacity.gov/services/report-missed-collection",
    "https://lacity.gov/myla311/myla311-frequently-asked-questions"
   ],
   "verification": "Aliases for the existing sourced answer."
  },
  {
   "answer": "illegal-dumping",
   "terms": [
    "pile of trash on sidewalk",
    "alley dump",
    "dirt dumped",
    "remodel drywall dumped",
    "construction debris",
    "demolition debris"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://sanitation.lacity.gov/programs/illegal-dumping-clean",
    "https://lacity.gov/myla311/myla311-frequently-asked-questions",
    "https://myla311.lacity.gov/s/"
   ],
   "verification": "Aliases for the existing sourced answer."
  },
  {
   "answer": "trash-overflowing",
   "terms": [
    "overflowing city sidewalk can",
    "public trash can overflowing",
    "wire basket overflow",
    "litter receptacle overflow"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://sanitation.lacity.gov/programs/public-trash-cans-and-sidewalk-bins-los-angeles",
    "https://sanitation.lacity.gov/services/report-missed-collection",
    "https://sanitation.lacity.gov/services/extra-capacity-charges",
    "https://myla311.lacity.gov/s/"
   ],
   "verification": "Aliases for the existing sourced answer."
  },
  {
   "answer": "dead-animal",
   "terms": [
    "dead animal on road",
    "dead animal on sidewalk"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://sanitation.lacity.gov/services/request-dead-animal-pickup",
    "https://myla311.lacity.gov/s/"
   ],
   "verification": "Aliases for the existing sourced answer."
  },
  {
   "answer": "sidewalk-repair",
   "terms": [
    "uneven sidewalk",
    "raised concrete",
    "hole in sidewalk",
    "sidewalk uplift",
    "sidewalk buckling",
    "roots cracking sidewalk",
    "root pruning",
    "tree roots lifting sidewalk"
   ],
   "reviewed": "2026-10-05",
   "sources": [
    "https://sidewalks.lacity.gov/",
    "https://sidewalks.lacity.gov/access-request-program-frequently-asked-questions",
    "https://engineering.lacity.gov/about-us/divisions/sidewalk-repair-program"
   ],
   "verification": "Aliases for the existing sourced answer."
  },
  {
   "answer": "shared-mobility",
   "terms": [
    "scooter",
    "scooters",
    "shared bike",
    "rental bike",
    "lime bike",
    "shared bicycle",
    "e-scooter blocking sidewalk",
    "scooter in driveway",
    "scooter on curb ramp",
    "dockless",
    "dockless scooter",
    "Lime scooter",
    "Bird scooter",
    "Veo bike",
    "GCOO scooter",
    "illegally parked shared scooter"
   ],
   "reviewed": "2026-10-15",
   "sources": [
    "https://ladot.lacity.gov/projects/transportation-services/shared-mobility/micromobility",
    "https://ladot.lacity.gov/sites/default/files/documents/final-year-two-rules-and-guidelines-updated-sla.pdf",
    "https://codelibrary.amlegal.com/codes/los_angeles/latest/lamc/0-0-0-165052",
    "https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=VEH&sectionNum=21235",
    "https://myla311.lacity.gov/",
    "https://lacity.gov/myla311",
    "https://help.bird.co/hc/en-us/articles/360043691912-Report-a-vehicle-that-needs-to-be-picked-up"
   ],
   "verification": "Fact Checker, October 15, 2026. MyLA311 path, operator and rider rules, Bird Community Mode only, and the rules PDF at the documents URL. A council office is someone you can also contact, not a formal escalation route."
  },
  {
   "answer": "palm-debris",
   "terms": [
    "palm fronds",
    "palm leaves",
    "palm branches",
    "palm debris",
    "tree debris",
    "branch debris",
    "fallen palm"
   ],
   "reviewed": "2026-10-08",
   "sources": [
    "https://myla311.lacity.gov/s/faq/palm-fronds-from-city-trees",
    "https://myla311.lacity.gov/s/faq/Report-Illegal-Dumping"
   ],
   "verification": "Official route checked by ops Fact Checker; descriptive search aliases are not official menu labels."
  },
  {
   "answer": "wildlife-coyote",
   "terms": [
    "coyote on sidewalk",
    "coyote on the sidewalk",
    "coyote walking down our street",
    "coyote in the neighborhood",
    "coyote near the park"
   ],
   "reviewed": "2026-10-15",
   "sources": [
    "https://www.laanimalservices.com/Wildlife"
   ],
   "verification": "LA Animal Services' main number, checked October 15, 2026. Dead animals stay on the sanitation answer."
  },
  {
   "answer": "cooling-center",
   "terms": [
    "cooling center",
    "where is a cooling center",
    "cooling centers during the heat",
    "where can I cool off",
    "a place to cool off during the heat",
    "cool spots during a heat wave",
    "too hot",
    "too hot need AC",
    "need AC",
    "no AC",
    "it's so hot"
   ],
   "reviewed": "2026-10-15",
   "sources": [
    "https://emergency.lacity.gov/heat"
   ],
   "verification": "City heat page, checked October 15, 2026. The card names open library branches and Recreation and Parks sites. Too hot and no AC use that card. No heat and other heating phrases stay a renter problem."
  }
 ],
 "questionInbox": "build@torobelly.com"
}
